Sponsored By: Department of Entomology College of Agriculture University of Kentucky

In Cooperation with: The Kentucky Pest Control Association Kentucky Department of Agriculture

Pest control professionals spend a lot of time thinking about image. The way we view ourselves, versus how we're perceived by the public and the media, are not quite the same. Recently the National Pest Control Association launched a national marketing campaign to promote the valuable role of our profession. Yet the most potent image-builder for a company or organization isn't through advertising- but from the credibility and client trust earned by employees each day "in the trenches."

The 1998 University of Kentucky Pest Control Short Course will energize your people with new information and ideas, and give you a more credible, professional image. Look over the enclosed program and we think you'll agree. In fact, if you attend and are not satisfied with the learning experience, we'll refund your registration fee. To reinforce this years' theme, each participant will also receive a complimentary, entomology- quality hand lens.

Join us in Lexington on October 6-8 for the 1998 Pest Control Short Course - no-nonsense training for A Sharper Image.

PROGRAM

TUESDAY, OCTOBER 6, 1998
Noon- 8:00 p.m. REGISTRATION (Hyatt Regency)

• 1:00 - 4:15 p.m. Building Construction Workshop: The House as a System. Joe Lstiburek, Building Science Corp., Westford, MA

• 4:15-5:00 p.m. Termite-Termiticide Interactions. Phil Koehler, Department of Entomology, Univ. of Florida

• 1:00-5:00 p.m. Insect Identification Workshop. Ric Bessin, Lee Townsend, Lana Unger, Department of Entomology, University of Kentucky

• 5:45-8:00 p.m. RECEPTION AND INDUSTRY EXHIBITS Hyatt Regency, East Room

WEDNESDAY, OCTOBER 7, 1998

• 6:30 a.m. Continental Breakfast, Hyatt Regency

• 7:15 a.m. Buses to Seay Auditorium (UK Campus)

• 8:00 a.m. Registration, Seay Auditorium, Univ. of Kentucky

• 8:30-8:50 Welcome and Conference Orientation
  Dr. C. Oran Little, Dean, UK College of Agriculture
  John McCauley, Director, Kentucky Div. of Pesticides
  Ray Hardebeck, Pres. KY Pest Control Assoc.

• 8:50-9:50 Bugs, Leads & Videotape: What Consumers Want From Us. Steve Danuser, Vice President Marketing, Orkin Pest Control, Atlanta, GA.

• 9:50-10:45 That Thing We Do at ABC Pest Control Bobby Jenkins, ABC Pest Control, Austin, TX

• 10:45-11:05 BREAK

• 11:05-Noon Termite Baits "Unplugged" Mike Potter, Dept. of Entomology, Univ. of Ky

• Noon Buses back to Hyatt for Management Session only

• Noon-1:15 LUNCH

• 1:30-3:00 p.m. Contracts & Warranties: A Litigator's Perspective. Sam Isaacs, Reinhardt, Morgan, Arnold & Isaacs, Lexington; Mark Grundy, Greenbaum, Doll & McDonald, Louisville

• 3:00-3:15 p.m. BREAK

• 3:15-4:30 How to Recruit, Hire, Retain (and Fire) Employees Ed Wandtke, Wandtke & Associates, Lewis Center, OH

• 4:30-5:15 Kentucky Regulatory Update John McCauley, Kentucky Department of Agriculture, Frankfort, KY

• 1:15-2:10 The German Cockroach: New Dirt on an Old Foe. Phil Koehler, Department of Entomology, Univ. of FL

• 2:10-3:10 Inspecting and Monitoring Commercial Accounts. Bobby Corrigan, RMC Pest Management Consulting, Richmond, IN

• 3:10-3:30 BREAK

• 3:30-4:15 Challenging Ant Jobs. T. J. Neary, T.J. Neary Insect Technologies, Lexington, KY

• 4:15-5:00 Mosquito Control and the PCO. Jeff O'Neill, Wellmark International, Bear DE

• 6:00-8:00 p.m. SUPPLIERS' MIXER AND EXHIBITS Hyatt Regency Ballroom

THURSDAY, OCTOBER 8, 1998

• 6:30 a.m. Continental Breakfast, Hyatt Regency (Exhibits open)

• 7:30 Buses to Seay Auditorium

• 8:30-9:30 Offensive WDO Inspections. Tom Myers, All-Rite Pest Control, Lexington, KY; Tim Leatherman, Perfection Pest Control, Florence, KY

• 9:30-10:25 Bird Control in Everyday Accounts. Pete Markham, A-Mark Pest/Bird Management, Indianapolis, IN

• 10:25-10:45 BREAK

• 10:45-11:45 Mouse Control in Everyday Accounts. Bobby Corrigan, RMC Pest Management Consulting, Richmond, IN

• 11:45-1:00 p.m. LUNCH

• 1:00-2:00 Dealing with Callbacks-Emphasizing Prevention. Paul Bello, Zeneca Professional Products, Conyers, GA

• 2:00-3:00 Now You See MežNow you Don't. Fred Whitford, Purdue Pesticide Programs, Purdue University

• 3:00 CONFERENCE CLOSING (Fill Out Evaluation and CEU Forms)

General Information

LOCATION AND LODGING-
The 1998 conference will be headquartered at the Hyatt Regency located at 400 West Vine Street in downtown Lexington. The Tuesday afternoon workshops, industry exhibits and social functions will take place at this location. The remainder of the conference will be held on the campus of the University of Kentucky. Opening ceremonies on Wednesday morning will be held in the Seay Auditorium in the Agricultural Science Center North. The Hyatt Regency is holding a block of rooms for Short Course participants until September 15. Attendees are urged to make their reservations early as space is limited. Reservations can be made by calling:

TRANSPORTATION-
Bus transportation from the Hyatt Regency to the University of Kentucky will be provided for the convenience of Short Course participants. Buses will leave each morning beginning at 7:30 A.M.

Please plan to ride the bus as parking is virtually impossible to find on campus. Riding the bus to and from the Short Course will reduce the "hassle" of finding parking spaces, avoid parking tickets and will keep your vehicle from being towed away by the campus police.

CONTINUING EDUCATION-
The Kentucky Division of Pesticides will be awarding continuing certification credit for Categories 7, 8 and 10. Continuing certification credit for this program has also been requested from Georgia, Illinois, Indiana, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia and West Virginia. If you work in another state and would like your attendance to count towards that state's certification, we will gladly supply you with a copy of the program to submit to your state's authorities for evaluation.

ADDITIONAL INFORMATION-
Write or call: Dr. M. F. Potter, Department of Entomology, S225 Agricultural Science Center North, University of Kentucky, Lexington, KY 40546-0091. Phone: 606/257-5955 Fax: 606/323-1120 e-mail: dthorpe@ca.uky.edu.