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Instructional MaterialsDecision Support Systems textbook image

Decision Support Systems
A Knowledge-Based Approach

 

 

 

 

Course Outline Masters (PowerPoint)

Detailed Course Notes (Word, PDF)

Instructional Sites (DSS applications, demos, cases, exercises, resources)

Vendors of DSS-Related Software (exercises, examples)

DSS Videos

Instructor's Manual

Corrections

 

 

 

Instructional Sites

These instructional sites and materials are organized into the four major categories of  Decision Support, Expert Systems & Artificial Intelligence, Knowledge Management, and Other.

 

Decision Support

Calculators

Data Mart Construction

Data Mart Resources

Data Management Resources (Computerworld, advices, viewpoints, news)

Data Warehouse Resources

Decision Support Systems Resources

Decision Support System Overviews

DSS Cases

DSS for Career Decisions

DSS for Education Decisions

DSS for Personal Financial Decisions

DSS for Health Decisions

DSS for Information Technology Decisions

  • CIO (advice, guidelines, viewpoints)
  • Computerworld (topical news, analysis, surveys)
  • Dev X (application development know-how, tips, forums)
  • Forbes (library)
  • itmWeb (news, views, tools)
  • Meta Group (news, views, benchmarks)
  • WinPlanet (tips, guidance, reports on trouble shooting)

DSS for Insurance Decisions

DSS for Investment Decisions

DSS for Legal Decisions

  • FindLaw (legal news, information, cases)
  • LawGuru (Q&A, information, searches)
  • Nolo (Nolo legal encyclopedia, research, principles, search)
  • USALAW (information, opinions)
  • USA Legal Info Center (lawyer opinions, cases, information)

DSS for Life Decisions

DSS for Natural Resource Decisions

DSS for Purchasing Decisions

DSS for Real Estate Decisions

DSS for Relocation Decisions

  • Home Fair (calculators, information, links)
  • Money (best places to live, cost of living comparisons)
  • Monster Moving (best places, tips, salary caculator, links to cost calculators)
  • Relocation Central (guidance, search, directory)
  • RPS (tips, checklist)

DSS for Retirement Decisions

DSS for Senior Management (Resources & Results presentations, examples, survey)

DSS for Shipping Decisions   

  • DHL (tracker, location)    
  • FedEx (calculator, tracker)
  • Menlo (guidelines, tips, tracking, charts)   
  • UPS (calculators, tracker)
  • USPS (calculators)

DSS for Travel and Entertainment Decisions

DSS for Vehicle Decisions

Engineering DSS (executable design team decision support system)

Geographic/Spatial DSS

Multi-participant Decision Support Software

Online Analytic Processing Demos

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Expert Systems & Artificial Intelligence

 

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Knowledge Management Topics and Techniques

KMCI (Knowledge Management Consortium International)

Creative Think (Von Oech)

Data Mining

HTML

Innovation Toolbox (brainstorming support)

Knowledge Management at Microsoft (Davenport case study)

Knowledge Management Overview (Barclay & Murray)

Knowledge Management Overview (Gotcha)

Knowledge Management Overview (Warwick)

Knowledge Management Utilities

Online Database-World's Largest (Microsoft TerraServer)

Procedural Knowledge Compilation (Learn2 categorical ability utility)

Programming

Related Sites (knowledge management)

Semantic Web (SIGSEMIS interviews, articles)

Spreadsheets

 

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Other

Animation (Natural Motion demos)

Collaboration Technology Syllabi (Dennis)

Common Body of Knowledge in MIS (comments, links)

Computer-Mediated Communications Resources (December resources for instructors & students)

The Computer History Museum (online archives, exhibits)

Education Index (annotated guide to education-related sites)

Educator's Reference Desk (education information)(Syracuse education information)

Enterprise Systems Primer (Dalal - supports Internet Explorer only)

Global Informing Sciences Education (IS education: course material, syllabi, conferences)

Harvard Course Materials (catalog, outlines, teaching materials)

Help (CNET answers to tech questions)

IDPM (links to online demos)

InfoWeb Student Online Companion (updates on rapidly changing technology)

Internet Stock Exchange (Illinois simulations, challenges)

Knowledge Management Instruction (Wei courses, books, articles)

Knowledge Solutions for the Smart Economy (SmartEcon online resources)

Lectures Online (online instructional materials in business and computer science)

MIT OpenCourseWare (online instructional materials)

.NET applications and benefits (Microsoft)

Online Information Systems Demonstrations (MIS, DSS, ES, GIS, EIS, EC)

Related Sites (miscellaneous)

StudyWorks! Online (math instruction)

Syllabi for Organizational Learning and Knowledge Management (Gray Links)

Technology Reports (US Dept. of Commerce)

TechWeb (Webcast programs)

Top 10 Technologies (AICPA list with links)

Videos

World Lecture Hall (using the Web for course work)

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Corrections

Corrections or comments may be directed to Clyde W. Holsapple

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Examples of Vendors of DSS-Related Software

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Detailed Course Notes

These notes are for public use for both students and instructors. While it is the author's intention to provide quality supplemental instructional material, these notes may contain information that is inaccurate or outdated.

The notes for chapters 12-15 have been adapted from the book Business Expert Systems. They are generally more detailed than the actual chapters in this text. Additionally, they may not follow the exact sequence of topics in the chapters in the text.

These files may be downloaded as a MS WORD file or as a PDF file. They can be viewed on screen if you have Adobe Acrobat Reader © installed. To get Adobe Acrobat free click here

Note: These notes are not comprehensive for each of the chapters covered. They contain information on selected topics of importance in each chapter. The notes generally contain questions followed by their answers. These notes are only intended to supplement the chapter material.

 

Chapter 1 - Managing to Excel MS Word PDF

Chapter 2 - Decisions, Decisions, Decisions MS Word PDF

Chapter 3 - Decision Makers and Processes MS Word PDF

Chapter 4 - Knowledge Matters MS Word PDF

Chapter 5 - Decision Support Systems Overview MS Word PDF

Chapter 6 - Decision Support System Architecture MS Word PDF

Chapter 7 - Building Decision Support Systems  MS Word PDF

Chapter 8 - DSS Development Tools MS Word PDF

Chapter 9 - Expression, Text, Hypertext, and Database Management MS Word PDF

Chapter 10 - Solver, Spreadsheet, Program, and Menu Management MS Word PDF

Chapter 11 - Forms, Reports, Graphics, Rule, and Message Management MS Word PDF

Chapter 12 - Overview of Artificially Intelligent Decision Support

Chapter 13 - Rule Management

Chapter 14 - Developing an Artificially Intelligent DSS

Chapter 15 - Advanced Reasoning Topics MS Word PDF

Chapter 16 - Organizational Computing for Decision Support MS Word PDF

Chapter 17 - Multiparticipant Decision Support Systems MS Word PDF

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Course Outline Masters

These masters are for public use for adopters of the book, both students (for reference notes) and instructors. While it is the authors' intention to provide quality supplemental instructional material, these slides may contain information that is inaccurate or outdated.

These files may be downloaded as a Powerpoint file. To avoid lengthy download times, the files have been broken down by chapter. To download a file, click on the highlighted chapter and choose a path and a file name when prompted.

If you do not have access to Powerpoint, or if you have difficulty, you may obtain hardcopy for these course outline masters by contacting West Publishing Company. .

Chapter 1 - Managing to Excel

Chapter 2 - Decisions, Decisions, Decisions

Chapter 3 - Decision Makers and Processes

Chapter 4 - Knowledge Matters

Chapter 5 - Decision Support Systems Overview

Chapter 6 - Decision Support System Architecture

Chapter 7 - Building Decision Support Systems

Chapter 8 - DSS Development Tools

Chapter 9 - Expression, Text, Hypertext, and Database Management

Chapter 10 - Solver, Spreadsheet, Program, and Menu Management

Chapter 11 - Forms, Reports, Graphics, Rule, and Message Management

Chapter 12 - Overview of Artificially Intelligent Decision Support

Chapter 13 - Rule Management

Chapter 14 - Developing an Artificially Intelligent DSS

Chapter 15 - Advanced Reasoning Topics

Chapter 16 - Organizational Computing for Decision Support

Chapter 17 - Multiparticipant Decision Support Systems

Chapter 18 - Executive Information Systems

Chapter 19 - Knowledge-Based Organizations

 

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Instructor's Manual

Decision Support Systems Instructor's Manual, 1996, ISBN 0-314-06972-0 (currently out of print).

Prepared by: John H. Benamati, Clyde W. Holsapple, Grover S. Kearns

Course Technology, Cambridge, MA

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Videos

Decision Support Systems Case Demonstration Video (1:12:00 trt)
by C. Holsapple, W. Luo, and K. Sims from Course Technology, 1996, ISBN 0-314-20433-4 (currently out of print).

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