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Kentucky Initiative for Knowledge Management
(KIKM)

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    Overview       Research Projects       Research Papers

     

    Overview

Knowledge is a vital organization resource. It is the raw material, work-in-process, and finished good of decision making. Distinct types of knowledge used by decision makers include information, procedures, and heuristics, among others. An ability to adeptly manage such diverse types of knowledge is crucial for the productivity of both individual decision makers and the organizations within which they work. A variety of computer-based techniques for managing knowledge (i.e., representing and processing it) have been and will continue to be devised to supplement innate human knowledge management skills. As a field of study, knowledge management is concerned with the invention, improvement, integration, usage, administration, evaluation, and impacts of such techniques. Progress in this field has significant implications for individual effectiveness within organizations, organizational competitiveness in the global marketplace, and economic success of states or regions. These simple but important observations lie at the foundation of the Kentucky Initiative for Knowledge Management (KIKM). Established in 1988 within the University of Kentucky's College of Business and Economics, KIKM's purpose is 1) to foster cutting-edge research that stimulates, discovers, and explores new computer-based possibilities for knowledge management, making notable contributions to the advance of the field; 2) facilitate effective, up-to-date instruction about the rapidly growing and changing field of knowledge management, including computer-based possibilities for supporting the decision making, communication, and coordination of individuals, groups, and organizations; 3) establish a reputation for innovation and expertise in knowledge management, bringing a degree of visibility that can help attract, spawn, and enhance business in the state, as well as adding to the prestige of the College of Business and Economics and the University of Kentucky. KIKM serves as a focal point, vehicle, and support unit for those who seek to participate in working toward the fulfillment of these purposes.

 

KIKM activities that aim to support the objective of the College being recognized as a first-rate institution in knowledge management research and education include the following:

Structurally, KIKM has the following participants:

Funding for KIKM activities comes from endowments, College support of the teaching assistants and staff, University equipment grants, University incentive program awards for external grants obtained by KIKM Faculty Associates, contributions by KIKM Affiliates, and individual and corporate sponsorship. Prospective sponsors are invited to contact:

Kentucky Initiative for Knowledge Management

Decision Science and Information Systems Area

425B Gatton Business and Economics Building

University of Kentucky Lexington, Kentucky 40506-0034

 

Research Projects

Current and recently completed research projects by KIKM Faculty Associates and their doctoral students have depended heavily on KIKM research facilities and funding. These include:

Such projects have resulted in multiple dissertations and numerous research papers.

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KIKM Research Papers

1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005

PAPER NUMBER, TITLE, and AUTHORS

1988

  1. "Business Expert Systems - Gaining a Competitive Edge," by C. W. Holsapple and A. B. Whinston.
  2. "Solving Complex Problems Via Software Integration," by K. Watabe, C. W. Holsapple, and A. B. Whinston.
  3. "A Skill-Refinement Learning Model for Rule-Based Expert Systems," by P. Deng, C. W. Holsapple, and A. B. Whinston.
  4. "Coordinator Support in a Nemawashi Decision Process," by K. Watabe, C. W. Holsapple, and A. B. Whinston.
  5. "A Decision Support System Theory," by A. Chang, C. W. Holsapple, and A. B. Whinston.
  6. "Reputation, Learning, and Organizational Coordination," by C. Ching, C. W. Holsapple, and A. B. Whinston.
  7. "Model Management Issues and Directions," by C. W. Holsapple and A. B. Whinston.
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    1989

  9. "Integrating OR and AI in a DSS Context," by C. W. Holsapple.
  10. "Information Acquisition for Model Building: An Integrated Decision-Theoretic Perspective," by A. Balakrishnan, J. Moore, R. Pakath, and A. B. Whinston.
  11. "A Theory of Decision Support Systems Design Evaluation," by J. R. Marsden and D. E. Pingry.
  12. "Optimal Buffer Inventories for Multistage Production Systems with Failures," by P. A. Jensen, R. Pakath, and J. R. Wilson.
  13. "Decision Support in Multiparticipant Decision Makers," by C. W. Holsapple.
  14. "Module Base Design for a Portfolio of Institutional Decision Support Systems," by R. Pakath and H. R. Rao.
  15. "The Roles of Computerized Support Systems: A Decision Subprocess-Based Analysis," by V. S. Jacob and R. Pakath.
  16. "Generating Structure Editor DBMS Interfaces," by C. W. Holsapple, S. Park, and A. B. Whinston.
  17. "Framework for DSS Interface Development," by C. W. Holsapple, S. Park, and A. B. Whinston.
  18. "Generating Structure Editor Interfaces for OR Procedures," by C. W. Holsapple, S. Park, and A. B. Whinston.
  19. "An Overview of Distributed Data Bases," by R. Pakath.
  20.  Back to Top

    1990

  21. "Model Management: Concepts, Challenges and Opportunities," by C. W. Holsapple, L. E. Johnson, and R. Pakath.
  22. "Organizational Computing," by C. W. Holsapple and A. B. Whinston.
  23. "Adaptive Decision Support Systems: Incorporating Learning into Decision Support Systems," by V. S. Jacob, R. Pakath, and J. Zaveri.
  24. "Knowledge Management in Decision Making," by C. W. Holsapple.
  25. "Negotiation Support Systems: Roots, Progress, and Needs," C. W. Holsapple, H. Lai, and A. B. Whinston.
  26. "Human Metaphor for DSS Research," by C. W. Holsapple.
  27. "A Formal Basis for Negotiation Support System Research," by C. W. Holsapple, H. Lai, and A. B. Whinston.
  28. "Certainty Factor Algebras," by R. J. Calantone, C. W. Holsapple, and J. Wu.
  29. "Learning by Problem Processors: Adaptive Decision Support Systems with an FMS Scheduling Application," by C. W. Holsapple, V. S. Jacob, R. Pakath, J. S. Zaveri.
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    1991

  31. "An Adaptive Decision Support System for Static Schedule Generation in FMSs," by C. W. Holsapple, V. S. Jacob, R. Pakath, J. S. Zaveri.
  32. "Knowledge Acquisition: Recent Theoretic & Empirical Developments," by C. W. Holsapple, V. Raj, W. Wagner.
  33. "Decision Under Uncertainty: Integrating Certainty Factors with Probabilities in Decision Trees," by R. J. Calantone, C. W. Holsapple, W. S. Rayens, and J. Wu.
  34. "Timed Finite Automata as the Theoretical Foundation for Simulation Modeling with Event Graphs," by J. Wu and C. Chung.
  35. "Communication and Communication Support: An Agenda for Investigation," by R. J. Calantone, C. W. Holsapple, and L. Johnson.
  36. "The Cutting Plan Problem: A Total Cost Formulation and Potential Use of Expert System," by J. Wu, C. H. Chung, and J. R. Marsden.
  37. "A Model of Communication Phenomena in Knowledge Based Organizations," by C. W. Holsapple, L. Johnson, and V. Waldron.
  38. "A Model of Organizational Communication Phenomena in Knowledge Processing Systems," by C. W. Holsapple, L. Johnson, and V. Waldron.
  39.  Back to Top

    1992

  40. "Genetic Algorithms and Neural Networks," by R. Pakath.
  41. "An Exploratory Study of Two KA Methods," by C. W. Holsapple and V. Raj.
  42. "Psychological Validity of Certainty Factor Algebras: An Empirical Study," by C. W. Holsapple and J. Wu.
  43. "Certainty Factor Algebras: Comparing Normative Mappings and Experimental Results," by C. W. Holsapple and J. Wu.
  44. "Informational Aspects of Network Organizations," by C. Ching, C. W. Holsapple, and A. B. Whinston.
  45. "Operator Effects in the Choice of Certainty Factor Algebras: An Experimental Study," by C. W. Holsapple, W. S. Rayens, and J. Wu.
  46. "An Experimental Study of Magnitude Effects in the Choice of Certainty Factor Algebras," by C. W. Holsapple, W. S. Rayens, and J. Wu.
  47. "Decision Tree Analysis with Certainty Factors: Empirical Evidence About Decision Criteria," by C. W. Holsapple, W. S. Rayens, and J. Wu.
  48. "A Citation Analysis of Business Computing Research Journals," by C. W. Holsapple, L. Johnson, H. Manakyan, and J. Tanner.
  49. "Business Computing System Research: Structuring the Field," by C. W. Holsapple, L. Johnson, H. Manakyan, and J. Tanner.
  50. "Adaptive Risk Modeling in Knowledge-Based Decision Support Systems: A Framework with Implications for Future Research," by W. L. Accola and C. W. Holsapple.
  51.  Back to Top

    1993

  52. "Marketing Life Insurance with Expert Systems," by T. Groleau.
  53. "Knowledge Acquisition Frameworks: A Survey, Assessment, and Implications," by C. W. Holsapple and W. Wagner.
  54. "A Methodology and Experimental Shell for Formally Addressing Centralized/Distributed Decision Making Choices," by S. Kung and J. R. Marsden.
  55. "A Contract-Net for Analyzing Distributed Decision Making," by S. Kung and J. R. Marsden.
  56. "An Experimental Methodology for Investigating the Integration and Control of Idiosyncratic Abilities," by S. Kung and J. R. Marsden.
  57. "Business Computing Research Journals: A Normalized Citation Analysis," by C. W. Holsapple, L. E. Johnson, H. Manakyn, and J. R. Tanner.
  58. "IT Support for Coordination in Network Organizations," by C. Ching, C. W. Holsapple, and A. B. Whinston.
  59. "Contextual Factors in Knowledge Acquisition," by C. W. Holsapple and W. Wagner.
  60. "Genetics-based Machine Learning: A Promising Tool for Developing Business Computing Systems?" by R. Pakath.
  61. "A Formal Approach for Designing Distributed Expert Problem-Solving Systems," by P. De, V. S. Jacob, and R. Pakath.
  62. "Specifying Critical Inputs in a Genetics-driven Decision Support System: An Automated Facility," by R. Pakath and J. S. Zaveri.
  63. "Paradigms for a 'Smart' Decision Support System: A Relative Assessment," by R. Pakath.
  64. "Organizational Computing Frameworks: Progress and Needs," by C. W. Holsapple and W. Luo.
  65. "Synergism Between Information Technology and Organizational Structure: A Managerial Perspective," by A. Lee-Post and G. Chadha.
  66. "Enhancing the Performance of Beam Search: An Experimental Investigation in Job Shop Scheduling," by S. De and Anita Lee-Post.
  67. "A Two-Stage Procedure for Designing A Group Technology System," by C. H. Cheng, C. H. Goh, and A. Lee-Post.
  68. "Metaplanning in FMS Scheduling: An Object-Oriented Approach," by A. Lee-Post
  69. .

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    1994

  70. "Local Procurement of Japanese Manufacturers in the U.S.: A Survey of Current Practice," by T. Kunisa, A. Lee-Post, and C. H. Goh.
  71. "An Empirical Assessment and Categorization of Journals Relevant to DSS Research," by C. W. Holsapple, L. Johnson, H. Manakyan, J. Tanner.
  72. "Analysis of Negotiation Support System Research," by C. W. Holsapple, H. Lai, and A. B. Whinston.
  73. "Process Factors in Knowledge Acquisition," by C. W. Holsapple and W. P. Wagner.
  74. "Institutional Impacts on Decision Support System Research," by C. W. Holsapple and W. Luo.
  75. "Implications of Negotiation Theory for Research Development of Negotiation Support Systems," by C. W. Holsapple, H. Lai, and A. B. Whinston.
  76. "Citation-Based Journal Rankings for Expert System Research," by C. H. Cheng, C. W. Holsapple, and A. Lee-Post.
  77. "Assessing Impacts on Expert System Research," by C. H. Cheng, C. W. Holsapple, and A. Lee-Post.
  78. "A Framework for Studying Computer Support of Organization Infrastructure," by C. W. Holsapple and W. Luo.
  79. "A Formal Model for the Study of Communication Support Systems," by C. W. Holsapple, L. E. Johnson, and V. Waldron.
  80. "Citation-Based Journal Rankings for Artificial Intelligence Research: A Business Perspective," by C. H. Cheng, C. W. Holsapple, and A. Lee-Post.
  81. "An Empirical Investigation into the Relationship Between Performance and Perception of DSS Users in a Market Environment," by J. R. Marsden and S. Mathiyalakan.
  82. "Effects of Experience Patterns in a GSS Environment," by C. W. Holsapple and W. Luo.
  83. "Dependent Variables for Organizational Computing Research: An Empirical Study," by C. W. Holsapple and W. Luo.
  84. "An Empirical Assessment of Influences on POM Research," by C. H. Goh, C. W. Holsapple, L. E. Johnson, and J. Tanner.
  85. "Service Typologies: State of the Art Survey," by D. P. Cook, C. H. Goh, and C. Chung.

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    1995

  86. "Artificial Intelligence in Information Systems Research: Identifying Tiers of Influence," by C. W. Holsapple and A. Lee-Post.
  87. "Objective Analysis of Journal Influences within the POM Field," by C. H. Goh, C. W. Holsapple, L. E. Johnson, and J. Tanner.
  88. "An Application of the Fuzzy Composite Programming Method to Site Selection for Service Firms," by B. K. Ganapathy and C. H. Goh.
  89. "A Hierarchical System of Performance Measures for Concurrent Engineering," by B. K. Ganapathy and C. H. Goh.
  90. "Changing Information Technology and Information Technology Management," by J. Benamati, A. L. Lederer, and M. Singh.
  91. "Key Prescriptions for Strategic Information Systems Planning," by A. L. Lederer and V. Sethi.
  92. "A Meta View of Knowledge Acquisition Roles and Participants" by C. W. Holsapple and W. Wagner.
  93. "It's Not Just in Time -- Rethinking Time-Based Competition," by C. Chung.
  94. "An Empirical Investigation of Membership Continuity and Change in GDSS Groups," by J. R. Marsden and S. Mathiyalakan.
  95. "A Comparative Study of Individuals and Groups Over Time in an Electronic Meeting System Environment," by J. R. Marsden and S. Mathiyalakan.
  96. "Impact of Domain Complexity on KA Methods," by C. W. Holsapple and V. Raj.
  97. "A Decision Support System for Student Transfer Advising," by A. L. Lederer and K. Mathieson.
  98. "Part Family Identification Using a Single Genetic Algorithm," by A. Lee-Post.
  99. "A Review of Recent Research on Real-Time Rescheduling," by A. Lee-Post.
  100. "POM Research: Identifying Tiers of Influence," by C. H. Goh, C. W. Holsapple, L. E. Johnson, and J. R. Tanner.
  101. "Electronic Commerce: Building Blocks of New Business Opportunity, by L. Applegate, C. Holsapple, R. Kalakota, F. Radermacher, and A. Whinston.
  102.  Back to Top

    1996

  103. "A Machine Learning Method for Multi-expert Decision Support," by C. W. Holsapple, A. Lee-Post, and J. Otto.
  104. "Uncertainty and Persuasion in Information Systems Benefits Identification," by C. Changchit, K. Dave, and A. L. Lederer.
  105. "Solving the Vertical Partitioning Problem in Database Physical Design," by A. Lee-Post, C. H. Goh and C. H. Cheng.
  106. "A Methodology for Designing a Distributed Database System," by A. Lee-Post, C. H. Goh and C. H. Cheng.
  107. "Knowledge-Based Scheduling of Semiconductor Testing Operations," by A. Lee-Post and S. De.
  108. "Designing Group Technology Manufacturing Systems Using A Branch-And-Bound Approach," by A. Lee-Post, C. H. Goh and C. H. Cheng.
  109. "Software Development Cost Estimation: Integrating Neural Network with Cluster Analysis," by A. Lee-Post, C. H. Cheng and J. Balakrishnan.
  110. "Refining the Behavior of Multiple Expert Systems: A Concept and Empirical Results," by C. W. Holsapple, A. Lee-Post and J.Otto.
  111.  Back to Top

    1997

  112. "Knowledge Management: A Three-Fold Framework," by C. W. Holsapple and K. Joshi.
  113. "A Survey of Current Production Scheduling Practices in KY," by A. Lee Post, B. S. Kash and N. Cheek.
  114. "A Change-Causation-Possibility (CCP) Model for Time-Based Competition," by C. H. Chung.
  115. "Balancing the Two Dimensions of Time for Time-Based Competition, " by C. H. Chung.
  116. "The Listening Organizations, " by C. H. Chung.
  117. "Supporting Managers' Internal Control Evaluations: An Expert System and Experimental Results," by C. Changchit, C. W. Holsapple, and D. Madden.
  118. "Coping with Rapid Change in Information Technology," by J. Benamati and A. L. Lederer.
  119. "Process and Reality in Information Systems Benefits Analysis, " by C. Changchit, K. D. Joshi, and A. L. Lederer.
  120. "An Overview of Online Analytical Processing, " by M. P. Sena.
  121. "Features and Uses for Decision Support on the Internet and Intranets, " by D. J. Maupin.
  122. "Four Models for a Business DSS," by D. Mirchandani and R. Pakath.
  123. "The Iterated Prisoner's Dilemma Revisited: Experiences with a Learning Classifier System," by C. Meng and R. Pakath.
  124.  Back to Top

    1998

  125. "Knowledge-Oriented Approach to Electronic Commerce," by C. W. Holsapple and M. Singh.
  126. "Decision Support Applications in Electronic Commerce," by C. W. Holsapple, K. D. Joshi, and M. Singh.
  127. "In Search of a Descriptive Framework for Knowledge Management preliminary Delphi Results," by C. W. Holsapple and K. D. Joshi.
  128. "Description and Analysis of Existing Knowledge Management Frameworks," C. W. Holsapple and K. D. Joshi.
  129. "Knowledge Selection: Concepts, Issues, and Technologies," by C. W. Holsapple and K. D. Joshi.
  130. "Toward a Strategy for Coping with Rapid Information Technology Change," by J. Benamati and A. L. Lederer.
  131. "Rapid Change: Nine IT management Challenges," by J. Benamti and A. L. Lederer.
  132. "Organized Knowledge Sharing with Book-Centered Web Sites: An Architecture, Implementation, and Analysis," by C. W. Holsapple and M. P. Sena.
  133. "An Investigation of Influences on the Conduct of Knowledge Management," by C. W. Holsapple and K. D. Joshi.
  134.  Back to Top

    1999

  135. "The Technology Acceptance Model and the World Wide Web," A. L. Lederer, D. J. Maupin, M. P. Sena, and Z. Zhuang.
  136. "Computer Support of Shift Work: An Experiment in a GSS Environment," C. W. Holsapple, W. Luo, and R. S. Morton.
  137. "Knowledge Manipulation Activities: Results of a Delphi Study," by C. W. Holsapple and K. D. Joshi.
  138. "A Framework for Evaluating Perturbation Security," by K. Muralidhar and R. Sarathy.
  139. "The Knowledge Chain Model: Activities for Competitiveness," by C. W. Holsapple and M. Singh.
  140. "The Bootstrap Approach for Model Validation," by K. Muphy and Muralidhar.
  141. "Transferring Auditor's Internal Control Knowledge to Management," by C. Changchit, C. W, Holsapple, and R Viator.
  142. "Conditions for Maximum Security and Unbiased Estimation in Random Data Perturbation Methods," by K. Muralidhar, R. Parsa, and R. Sarathy.
  143. "Data Auditing by Hierarchical Clustering," by C. H. Cheng, C. H. Goh, and A. Lee-Post.
  144. "The Effect of Strategic Alignment on the Use of IS-Based Resources for Competitive Advantage," by G. S. Kearns and A. L. Lederer.
  145. "A Validation Study of the Customer Resource Life Cycle," by G.C. Gonsalves, A.L. Lederer, R.C. Mahaney, and H.E. Newkirk.
  146. "Toward a Resource-Based View of Electronic Commerce," by Y. Zhuang and A.L. Lederer.
  147.  Back to Top

    2000

  148. "Toward a Unified View of Electronic Commerce, Electronic Business, and Collaborative Commerce: A Knowledge Management Approach" by C. W. Holsapple and M. Singh.
  149. "The Knowledge Chain," by C. W. Holsapple and M. Singh.
  150. "The Development of an Expert System for Managerial Evaluation of Internal Controls," by C. Changchit and C. W. Holsapple.
  151. "Toward a Knowledge Acquisition Framework for Web Site Design," by X. Fang and C. W. Holsapple.
  152. "Examining the Decision Support Capabilities of Enterprise Systems," by C. W. Holsapple and M. Sena.
  153. "Progress in Web Site Design Research," by X. Fang and C. W. Holsapple.
  154. "ERP Plans and Impacts on Decision Support," by C. W. Holsapple and M. Sena.
  155. "Applying the Knowledge Chain Model to Innovations," by C. W. Holsapple and M. Singh.
  156. "From E-Commerce to E-Knowledge," by C. W. Holsapple and M. Singh.
  157. "Decision Making under Time Pressure with Different Information Sources and Performance-based Financial Incentives - Part 1," by J. R. Marsden, R. Pakath, and K. Wibowo.
  158. "Decision Making under Time Pressure with Different Information Sources and Performance-based Financial Incentives - Part 2," by J. R. Marsden, R. Pakath, and K. Wibowo.
  159. "Decision Making under Time Pressure with Different Information Sources and Performance-based Financial Incentives - Part 3," by J. R. Marsden, R. Pakath, and K. Wibowo.
  160. "Organizational Knowledge Resources," by C. W. Holsapple and K. Joshi.
  161. "Beyond Transactions: Decision Support Benefits of Enterprise Systems," by C. W. Holsapple and M. Sena.
  162. "Decision Support Systems," by C. W. Holsapple.
  163. "The Decision Support Characteristics of ERP Systems," by C. W. Holsapple and M. Sena.
  164. "Web Site Design for Knowledge Acquisition: Issues, Progress, and Needs," by C. W. Holsapple and X. Fang.
  165. "The Convergence of Electronic Commerce and Knowledge Management," by C. W. Holsapple and M. Singh.
  166. "The Evolution of Knowledge Management Frameworks," by C. W. Holsapple and K. Joshi.
  167. "A Study of the Effect of a Knowledge-Based System on Conceptual Data Modeling Tasks," by S. Antony, D. Batra, and R. Santhanam.
  168.  Back to Top

    2001

  169. "An Analysis of Influences on Collaborative Computing Research," by C.W. Holsapple and W. Luo.
  170. "The Knowledge Chain Model and Competitiveness: An Executive Summary," by C.W. Holsapple and M. Singh.
  171. "A Collaborative Approach Ontology Design," by C.W. Holsapple and K. Joshi.
  172. "Knowledge Management as a Key for E-Business Competitiveness: From the Knowledge Chain to KM Audits," by S. Allard and C.W. Holsapple.
  173. "The Usability of Web Sites for Knowledge Acquisition: A Taxonomy of Influences," by X. Fang and C.W. Holsapple.
  174.  Back to Top

    2002

  175. "Knowledge and Its Attributes," by C. W. Holsapple.
  176. "An Experimental Study of Web Site Usability for Alternative Navigation Structures," by X. Fang and C. W. Holsapple.
  177. "An Examination of ERP User Satisfaction," by C. W. Holsapple, Y. M. Wang, and J. H. Wu .
  178. "A Collaboratively Designed Ontology of Knowledge Management," by C. W. Holsapple and K. Joshi.
  179. "An Empirical Study of Navigation Structure Impacts on Web Site Usability," by C. W. Holsapple and  X. Fang.
  180. "Performance Implications of the Knowledge Chain," by C. W. Holsapple and M. Singh.
  181. "Simulation and Issue Selling: Making the Case for Innovations," by D. Gaines.
  182. "Workflow Determinants of Perceived Ease of Use: Integrating Process Variability Characteristics into the Technology Acceptance Model," by D. Gaines.
  183.  Back to Top

    2003

  184. "The Inseparability of Modern Knowledge Management and Computer-Based Technology," by C. W. Holsapple.  
  185. "A Formal Knowledge Management Ontology," by C. W. Holsapple and K. D. Joshi.  
  186. "Exploring Primary Activities of the Knowledge Chain," by C. W. Holsapple and K. Jones.  
  187. "Theoretical Foundations for Collaborative Commerce Research and Practice," by E. Hartono and C. Holsapple.
  188. "Understanding Computer-Mediated Interorganizational Collaboration: A Model and Framework," by L. Chi and C.  Holsapple.  
  189. "ERP Plans and Decision-Support Benefits," by C. Holsapple and M. Sena.
  190.  Back to Top

    2004

  191. "Exploring Secondary Activities of the Knowledge Chain," by C. Holsapple and K. Jones.  
  192. "An Ontology for Understanding Knowledge Management," by C. Holsapple and K. Joshi.  
  193. "A Model for Guiding KM Strategy Formation," by C. Holsapple and K. Jones.  
  194. "Developing Knowledge from Social Capital," by D. Davenport and C. Holsapple.  
  195. "Knowledge Organizations," by D. Davenport and C. Holsapple.
  196. "A Model of Competitive Dynamics in electronic Networks," by L. Chi and C. Holsapple.
  197. "A Website Interface Design Framework for the Cognitively Disabled: A Study in the Context of Alzheimer's Disease," by C. Holsapple, R. Pakath and S. Sasidharan.
  198. "Defining, Assessing, and Promoting E-Learning Success: An Information Systems Perspective," by C. Holsapple and A. Lee-Post.
  199. "The Dynamics of Trust in Online Banking: A Research Model and Agenda," by C. Holsapple and S. Sasidharan.

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2005

 185.  "The Role of an Organization's Technological Know-How in E-Commerce Success," by E. Hartono and C. Holsapple

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