LIS 660 - Administrative Behavior in Library Management
(Tuesday 6:00-8:30, NKU)

Fall Semester 1999
Instructor: Dennis Carrigan
carrigan@pop.uky.edu
Course Syllabus
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The description for course LIS 660, Administrative Behavior in Library Management, reads:
An emphasis upon human behavior in library administration including an understanding of group process, interpersonal relationships, communications, motivation, leadership and developing an awareness of self in the administrative process. Prereq: LIS 603 [Management in Library & Information Science]
I will conduct the course as a seminar, and as a result:
  • the success of the course will depend in large part on the work and contribution of all of us in the course;
  • I will not hesitate to call on people in order to get full discussion and participation.

Preparation for class: It will be essential that each person come to each class having read the material for that class and prepared to discuss it. This is not a course for the student who prefers to be passive while being fed via lectures. Such a student, in this class, quickly will attract attention with the result I will be certain to call on her/him. The student who persists in coming to class unprepared or unwilling to contribute to the discussion can expect a grade for the course that reflects the failure to contribute to the work of the seminar.

Student papers: There will be no student papers required in the course.

Exams: There will be 2 essay exams; the dates are October 19 and December 7; the second exam will cover only material in the course subsequent to the first exam.

Course grade: Class participation will count for 1/3 of course grade and each exam will count for 1/3 of course grade.

Class attendance: Due to the importance of class participation, class absences beyond two will be weighed in determining course grade.

Textbook: In the course we will read and discuss John M Ivancevich and Michael T Matteson, Organizational Behavior and Management, 5th ed, Irwin McGraw-Hill, 1999.

In addition to the book by Ivancevich and Matteson, we will read and discuss the following library related materials, which I have chosen to complement Ivancevich & Matteson:

Thomas Childers & Nancy Van House, "The Grail of Goodness: The Effective Public Library," Library Journal, Oct 1 '89, pp. 44-49.
Joanne Euster, "The New Hierarchy: Where's the Boss?" Library Journal, May 1 '90, pp. 41-44.


Helen Ruth Fleming, "Library CPR: Savvy Marketing Can Save Your Library," Library Journal, Sept 15 '93, pp. 32-35.


Frank Levy et al, Urban Outcomes: Schools, Streets, and Libraries, 1974. (section having to do with Oakland Public Library)


John Marshall, ed, Citizen Participation in Library Decision-Making: The Toronto Experience, 1984. (in part)


Douglas Raber, "A Conflict of Cultures: Planning vs Tradition in Public Libraries, LQ, Fall '95, pp. 50-63.


Donald Riggs, "Managing Quality: TQM in Libraries," Library Administration & Management, Spring '93, pp. 73-78.


Various readings about Bart Kane and the controversial outsourcing at the Hawaii State Public Library System.

Class Schedule:

Aug 31: Distribute syllabus; discuss course objective and method

Ivancevich & Matteson Part I: Field of Organizational Behavior

Sep 7: Ivancevich and Matteson chapter 1: environment, effectiveness
related reading Childers Van House

Sep 14: Ivancevich and Matteson chapter 2: culture
related reading Raber

Ivancevich & Matteson Part II: Individual Behavior

Sep 21: Ivancevich and Matteson chapter 3: work behavior

Sep 28: Ivancevich and Matteson chapter 4: motivation

Oct 5: Ivancevich and Matteson chapter 5, 6: evaluation, reward, job design
related reading Riggs

Oct 12: Ivancevich and Matteson chapters 7: stress
related readings Bart Kane, Hawaii Public Library System, outsourcing
[Monday October 18 is midpoint of semester]

Oct 19: First Exam

Ivancevich & Matteson Part III: Group Behavior

Oct 26: Ivancevich and Matteson chapter 8, 9: group behavior, work teams, intergroup conflict
related reading Euster

Nov 2: Ivancevich and Matteson chapter 10: power and politics
related reading Marshall

Ivancevich & Matteson Part IV: Organizational Processes

Nov 9: Ivancevich and Matteson chapters 11, 12: leadership
related reading Fleming

Nov 16: Ivancevich and Matteson chapter 13: communication

Nov 23: Ivancevich and Matteson chapter 14: decision making

Ivancevich & Matteson Part V: Organization Change, Innovation

Nov 30: Ivancevich and Matteson chapter 15, 16: organizational structure, change, innovation
related reading Levy et al

Dec 7: Second exam