Welcome to the Dining & Plus Account Office
frequentlyasked

Frequently Asked Questions

Am I required to participate in a Dining Plan?

All students who live in residential housing are required to participate in the Minimum Dining Plan. This plan provides 5 meals per week and a total of $300 Flex Dollars per semester. Students have the option to upgrade from the Minimum Plan to any of the 4 available Dining Plans *.

* The Commuter Plan is not available to students living in residential housing.

How do I use my Dining Plan?

Each Dining Plan has two components *, weekly meals and Flex Dollars. The weekly meals can be used to purchase an "Unlimited Choice" meal at Blazer Café and Commons Market or a combo meal at K-Lair Grill or Ovid's Café. Flex Dollars can be used at any of our 22 Dining Services locations on campus.

* The Commuter Plan does not include weekly meals.

What's the difference between all the Dining Plans?

The difference between the Dining Plan options is in the number of weekly meals and Flex Dollars offered:

Dining PlanWeekly MealsFlex Dollars
Minimum Plan5 meals$300
Comfort Plan21 meals$300
White Plan14 meals$300
Wildcat Plan7 meals$300
Blue Plan5 meals$550
Commuter Plan-$100 minimum

How do I pick a Dining Plan?

In order to determine the best Dining Plan for you or your student, first you must determine how many meals will be consumed per week and how much flexibility in meal choices you or your student would like to have. Using the chart above, determine which plan suits your needs.

Where can I use my Dining Plan?

Weekly meals may be used at Blazer Café, Commons Market, K-Lair Grill or Ovid's Café, while Flex Dollars may be used at all 22 Dining Services locations.

Is there a Dining Plan for commuter/off campus students?

Yes. The Commuter Flex Plan is exclusively for commuter and off campus students.

How will I know how many meals I have left each week?

Each time you use your Dining Plan, the cash register display will show your remaining meals for that week.

What if I run out of meals in the middle of the week?

You can use the Flex Dollars component of your Dining Plan to purchase meals at Blazer Café, Commons Market, K-Lair Grill and Ovid's Café. You can also use your Flex Dollars at any of the Dining Services locations.

What happens if I don't use all of my weekly meals?

Weekly meals do not accumulate or transfer to the following week.

Do any of the Dining Services locations accept credit or debit card?

All Dining Services locations accept cash, check, Visa® or MasterCard®.

What if I want to change my Dining Plan?

Students may upgrade Dining Plans at any time during the semester. Downgrades to the Dining Plan may be made during the first three weeks of the fall and spring semesters and will received a pro-rated amount of money back.

How does Dining Services keep track of the number of meals I've eaten each week?

Each time you use your WildCard Student ID to purchase a weekly meal, a computer program tracks how many meals you've used as well as how many meals you have left for the week. For Dining Services, the week starts with breakfast on Sunday and ends with dinner the following Saturday.

What if I miss a meal?

Missed meals cannot be accumulated or transferred to the next week.

What is the Flex Account?

The Flex Account operates like as a declining balance debit account. Flex Dollars are accepted at all 22 Dining Services facilities. Students have the flexibility to eat at any UK Dining facility at any time of the day. All residential Dining Plans include Flex Dollars. Monies in this account do not transfer from semester to semester.

Where can I add money to my Flex Account?

Deposits can be made at the Dining & Plus Account Office located in Room 101 of the Student Center.

What is the Plus Account?

The Plus Account is an optional account that is widely used both on and off campus. Check out a full list of locations on the Plus Account web site. This account requires no minimum deposit and funds may be added in any whole dollar amount at any time during the semester at the following locations: online; the Dining & Plus Account Office; Student Billings and DART machines (in campus computing labs). All Plus Account monies may be carried forward or are refundable‚ less a $5 handling charge. This declining balance account is extremely versatile!

Where can I add money to the Plus Account?

Plus Account funds may be added in any whole dollar amount at any time during the semester at the following locations: online; the Dining & Plus Account Office; Student Billings and DART machines (in campus computing labs).

What if I lose my Wildcard Student ID?

If you lose your WildCard Student ID or it becomes damaged, report it immediately to the WildCard UKID Center located in Room 107 of the Student Center. A replacement charge of $20 will be accessed if your card is lost or stolen.

Where can I find vegetarian and/or low-fat options?

Every Dining Services location offers vegetarian and low-fat items. For a listing of these items‚ please contact the manager at your favorite Dining Services location. All Dining Services locations cook with trans fat-free oils.

What Dining Services locations are open during holidays and breaks?

The hours of operation during holidays and breaks vary from location to location. To get the latest hours of operation‚ check out your favorite Dining Services location web page! Can't find the information you're looking for there? Then head over to our contact information page to get a hold of a manager at your favorite Dining Services location!

How do I get a job in Dining Services?

If you are interested in applying for a job with Dining Services‚ just visit the Student Employment web site to fill-out an application!

I have a food allergy. Who should I contact about this? What foods can I safely eat?

Prior to coming to the University, you should contact Jacob Karnes at (859) 257-2754. Special meals can be prepared for you.

I have a food allergy. Who should I contact about this? What foods can I safely eat?

Prior to coming to the University, you should contact Jacob Karnes at (859) 257-2754. Special meals can be prepared for you.

Unanswered questions.

If you have questions that are not answered on this web site, please send an email message to ContactukDining@lsv.uky.edu or call the Dining Servcies Admnistrative Office at (859) 257-6161.

dining services . university of kentucky . 19 food storage building . donovan drive . lexington‚ ky . 40506–0071 . (859) 257–6161 . fax (859) 257–1132

Division of Student Affairs main page