Program Consultant

Kristi W. Lunceford

Program Consultant is responsible for:

• technical assistance and training to providers for programmatic issues such as regulations, policies and procedures, best practices, and billing.
• training new providers and assisting them throughout the enrollment process to become First Steps providers.
• maintaining a resource library of early intervention materials.
• acting as a liaison to District Early Intervention Councils (DEIC).
• conducting quarterly service coordinator meetings and other informational meetings for providers.

Parent Consultant is responsible for:

• providing information and resources to families.
• offering a parent perspective to other families and providers (each is a parent of a child currently or formerly enrolled in First Steps) and representing family interests and concerns to other stakeholders and staff.
• coordinating training and special events for families of children with developmental delays such as Fireside Chats which focus on preparing families for the transition from First Steps to preschool.
• linking families to DEIC and other groups to encourage the participation of families in planning and meeting the needs of children with development delays.

Program Evaluator/Monitor is responsible for:

• conducting periodic review of provider records to assure regulatory compliance.
• monitoring quality of services and outcomes.
• identifying training and technical assistance needs based on reviews.
• consulting with providers and program consultants during the development of corrective action plans.
• responding to complaints and quality concerns reported by families, providers and others.