1. What is the difference between Work+Life Connections and REFER?
Work+Life Connections is voluntary. It is intended to be a brief intervention and a gateway to other resources. In fact, REFER might be one of the resources we suggest you seek out. Work+Life Connections Coordinator Ann Bassoni is a LCSW with over 19 years of experience.
2. Who is eligible for Work+Life Connections counseling?
All faculty, regular employees (FTE 0 .50 or greater), spouses, sponsored dependents, unmarried children up to the age of 26 (or older if disabled before the age of 26) and UK retirees are eligible for services.
3. How many times am I eligible to visit you each year?
This is a free and confidential benefit that allows up to five consultations per year. These consultations can be used by the employee, their spouse or sponsored
dependents. Retirees are also eligible.
4. May I carry the number of visits I have into the following year?
Not at this time. Because this is an assessment and referral service, we only offer five sessions per fiscal calendar year (July 1 through June 30).
5. Why am I limited to five visits per year?
Typically, five visits is an adequate amount of time to assess, refer out, and follow up.
6. How long is a session?
Sessions generally last 45-50 minutes.
7. When are appointments available?
8. Will my information remain confidential?
Appointments are avaialbe Monday through Friday, from 8 a.m. to 4 p.m. The office is open from 8 a.m. to - 5 p.m. The office is currently not staffed 24 hour but crisis hotline numbers are available on our website.
Also, each client receives crisis number hotlines during the initial visit.
All information is confidential, unless otherwise mandated by law. Your information is not part of your personnel files.
9. Under what circumstance should I visit you?
10. Are you available to mediate between two employees?
- Depression, anxiety, grief and other mental health concerns
- Parenting, divorce, separation or family and relationship concerns
- Stress management/relaxation skills
- Work performance difficulties
- Alcohol or drug concerns and assessments for self or family
- Dealing with and learning about new emotional or physical health diagnosis
- Communication issues
- Crisis counseling
Work+Life Connections will also provide department stress management and crisis and grief
counseling, in the event of the death of a colleague, department
reorganization, reduction in force, etc.
11. Do you provide other types of services?
Not at this time. We only work one-on-one with individuals or to conduct group crisis intervention.
We provide programs on drug and alcohol abuse, stress management and crisis counseling. We also facilitate support groups on parenting, divorce, grief, stress and depression.