Before you come to campus, you should...
Find Your link blue Account
You will need your link blue account in order to connect to the ResNet network. Your link blue account information should have been included in your registration packet. This account will also be used for many other computing needs across campus, including logging-in to lab and library computers.
For help with your link blue account, please contact the IT Customer Service Center. BCTC students should call the ResNet office to receive more information about their link blue account.
Make Sure Your Computer Meets Minimum System Requirements
ResNet supports desktop and laptop computers running Windows XP, Vista, or 7 and Mac OS X. All computers must meet the minimum system requirements of the installed operating system.
You will also need a Category 5 (or 6) Patch cable. While some halls do have supplemental wireless access, we currently recommend bringing a cable for the most stable Internet connection. It is also recommended that you bring your Operating System CD and Ethernet card drivers with you to campus, as these items may be necessary if you need assistance from a ResNet Consultant or if you need to restore your system.
Agree to UK Policies
All persons using the ResNet Network provided by UK Campus Housing must follow the guidelines outlined in the Policy Governing Access to and use of University of Kentucky Computing Resources.
Protect Your Computer
Securing your computer and protecting it from viruses is not only a good idea, it is also a component of prudent and responsible use as described in the Policy Governing Access to and use of University of Kentucky Computing Resources. Information to secure and to keep your computer secured can be found in the Security Tips provided by the IT Customer Service Center.
When you arrive on campus, you should...
Check Your ResNet Equipment
All residence halls have an Internet connection and most halls connect via cable modems. These cable modems are provided by UK Campus Housing and are in the rooms at move-in. Each residence hall room and apartment also has a DTA(mini box) with a remote for cable television access. This equipment will be inventoried by a ResNet Consultant prior to your arrival. Please make sure that all of your equipment is in place and noted correctly on your Room Condition Report. You are responsible for your equipment! If something is missing when you move in, please contact your RA immediately.
Get Connected
If you need help getting connected, ResNet Consultants will be stationed at different locations throughout campus during move-in weekend; look for the posters in your residence hall lobby at the beginning of each semester for the dates and times that ResNet will be in your area.
Register Your Computer
Any device that you want to connect will have to be registered in order to connect to the Internet through the ResNet network. You will be asked to register once per year. If your computer has both wired and wireless and you are in a hall with supplemental wireless coverage, you will have to register both wired and wirelessly.
In most cases, you will be redirected to the registration page when you attempt to connect to the Internet with a device that has not been registered. If you are not taken to the registration page automatically, you can go to https://nor.net.uky.edu from the computer that you wish to register.
In order to register, you will need to know your link blue account information. For help with your link blue account, please use the Account Manager or call the IT Customer Service Center at (859)218-HELP(4357). BCTC students should call the ResNet office at 323-4948 (press 2) to receive more information about their link blue account.
Some devices such as some gaming consoles are unable to use the ResNet registration page. For information about registering these devices, click here.
Contact ResNet
If you need help with your Internet connection after our Install-a-thon, or if you have any questions about ResNet, please contact our office (contact information listed below). Have fun surfing the Net!
ResNet34A Donovan Hall
University of Kentucky
Lexington,KY 40526-0072
Phone: (859) 323-4948 (press 2)
Email: resnet@uky.edu