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Troubleshooting - Clearing the Web Browsing Cache in Google Chrome

The following instructions should clear the cache in Google Chrome.

  1. Open Google Chrome.
  2. On Windows, simultaneously press CTRL + Shift + Delete. On a Mac, simultaneously press Command ⌘ + Shift + Delete. A new tab should open with a window that says Clear browsing data.
  3. From the Obliterate the follow items from: dropdown menu, select the beginning of time.
  4. Uncheck everything except for Cached images and files.
  5. Click the Clear browsing data button.
  6. Depending on the size of your cache, this may take a little while. After the screen closes, close out of Google Crome and reopen it. Your homepage should load normally.