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Troubleshooting - Clearing the Web Browsing Cache in Apple's Safari

The following instructions should clear the cache in Safari for Mac or Windows.

  1. Open Safari.
  2. On Mac OS X, select the Safari application menu and select Reset Safari... A window should appear with options on what to reset.
  3. Uncheck everything except for Clear history.
  4. Click the Reset button.
  5. Depending on the size of your cache, this may take a little while. After the screen closes, close out of Safari and reopen it. Your homepage should load normally.