Updating your Directory Information

Introduction

This document discusses the process and estimated time to completion for users wishing to update their phone, address, and other contact information in the University of Kentucky Directories

Table of Contents

• Estimated Time to Completion
• Updating your Email Address
• Faculty & Staff - Updating Work Address and Phone Number
• Students - Updating Address and Phone Number
• For More Assistance

About IT Technical Assistance

This document is maintained and copyright 2002-2007 by the University of Kentucky Information Technology Customer Service Center for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

Estimated Time to Completion

Once you save your changes through the processes outlined below your contact information will be saved immediately to our production Payroll and Student Information systems. However these updates will take between two and three days to appear in the online directory, and may take up to a week to appear in the Global Address List within our Exchange Email system.

Updating your Email Address

Users can update their email address by logging into the UK Account Manager, available at http://password.uky.edu/. Simply click on the Change University Email Address management option, update your email address, and click Submit Change. If you do not wish to change your email address, but your address is incorrectly being displayed in the Online Directory, clicking the Submit Change button will set your email address to your currently displayed University Email Address.

Faculty & Staff - Updating Work Address and Phone Number

Note: You can look up your Building’s street address using the following tools at the PPD Facilities web site [http://www.ppd.uky.edu/facilities/].

1. Login to the myUK web site [ http://myuk.uky.edu/].
   

   

2. Click on the Employee Self Service tab.
   

   

3. Click on the Personal Information Tab.
   

   

4. Select your Work Address from the drop down menu.
   

   

5. Click the ‘Change’ button to change your work address.
6. Edit the address information to reflect your current address.
   

   

7. Click the save button to confirm your changes.

Students - Updating Address and Phone Number

Students that do not wish their directory information to appear in the directory should carefully review the information regarding privacy flags on the Registrar’s FERPA information web site [http://www.uky.edu/Registrar/ferpa.htm].

1. Login to the myUK web site [ http://myuk.uky.edu/].
   

   

2. If it is not already active, click on the Student Services tab.
   

   

3. Click on the myInfo sub tab.
   

   

4. You will be shown fields in which you can provide your current, permanent, and an International address. These fields will be pre-populated with the information currently on file for your student record. You will need to click the edit button available under each address in order edit that address.
   

   

5. Once you have clicked the edit button, the selected address will be editable.
   

   

6. WATCH OUT! Sometimes the system resets your Country and State/Province, so you want to verify these before you hit ‘save’.
   

   

7. Once you have completed making edits hit the save button to confirm your changes.

For More Assistance

Please contact the IT Customer Service Center if you have any questions or problems while following these instructions. The IT CSC is open from 7AM to 6PM Monday through Friday. You may come directly to the CSC at 111 McVey Hall. You may also reach the CSC by phone (859.257.1300) or email (helpdesk@uky.edu).