Configuring Other Clients for Exchange

Introduction

Although it is possible to connect to Microsoft Exchange using any POP3 or IMAP compliant email application, it is not recommended. Doing so will remove your ability to take advantage of the advanced collaboration features offered by Exchange, and may result in reduced performance.

Additionally only limited technical support will be provided to users attempting to access Exchange through clients other than Microsoft Outlook, Microsoft Entourage, or Outlook Web Access.

The settings you will need in order to configure your client are as follows:

• From Address: Must match users primary email address, usually will be the University Email Address, but may be userID@uky.edu or userID@email.uky.edu if user did not configure their University Email Address.
• Incoming Server: exchange.uky.edu
• Outgoing Server: exchange.uky.edu
• SSL Setting: Required
• SMTP Authentication: Required, use same login information as incoming settings
• User Name: Domain\UserID where domain is the domain of the user (AD or MC) and UserID is the user's userID
• Password: This is the user's password. Note: Passwords will expire every 90 days.

About IT Technical Assistance

This document is maintained and copyright 2002-2007 by the University of Kentucky Information Technology Customer Service Center for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

For More Assistance

Please contact the IT Customer Service Center if you have any questions or problems while following these instructions. The IT CSC is open from 7AM to 6PM Monday through Friday. You may come directly to the CSC at 111 McVey Hall. You may also reach the CSC by phone (859.257.1300) or email (helpdesk@uky.edu).