Updating the Account Manager

Introduction

This document covers how to login the Account Manager, forward your email, and set your From Address in Exchange to be your current email address.

Table of Contents

• Locating the Account Manager
• Logging into the Account Manager
• Forwarding your email
• Setting your "From" Address in Exchange.
• Logging out of the Account Manager.
• For More Assistance

About IT Technical Assistance

This document is maintained and copyright 2002-2007 by the University of Kentucky Information Technology Customer Service Center for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

Locating the Account Manager

The Account Manager is located at https://ukam.uky.edu/manager/

Logging into the Account Manager

You will be prompted to login to the account manager, where prompted enter your current userID and password. You should not enter any domain information on this form, so there is no need to enter "AD\" or "MC\" before your userID.

Figure 2.1

Forwarding your email

1. From the main menu click on the "Change email forwarding address".

   Figure 3.1

2. You will be prompted to complete a small form in which you will need to enter your Exchange Email Address twice. Make sure to enter your Exchange email address which ends in @email.uky.edu

   Figure 3.2

3. Once you have completed the form click the Submit Change button to save your changes.
4. You will be automatically returned to the main menu

Setting your "From" Address in Exchange.

1. From the main Account Manager menu select the option for "Change email forwarding address"

   Figure 4.1

2. Carefully enter your desired email address, if you have never used the University Email Address before and do not wish to begin doing so, simply enter your current userID in the filed for your University Email Address. Scroll down slightly and select the Yes option to set your "From" address in Exchange to be the same as the address listed in the box at the top of this page.

   Figure 4.2

3. Click the Submit Change in order to submit your request.
4. You will be automatically returned to the main menu when your request is processed.

Logging out of the Account Manager.

From the main Account Manager menu click the Logout link.

Figure 5.1

For More Assistance

Please contact the IT Customer Service Center if you have any questions or problems while following these instructions. The IT CSC is open from 7AM to 6PM Monday through Friday. You may come directly to the CSC at 111 McVey Hall. You may also reach the CSC by phone (859.257.1300) or email (helpdesk@uky.edu).