Configuring Outlook 2003 for Exchange

Introduction

Outlook 2003 allows you to access your Exchange email, calendar, contacts and tasks on the Exchange server. This document gives instructions on setting up the Microsoft Outlook 2003 application. To use Outlook 2003, you must have Microsoft Office 2003 installed on your computer. If you do not already have Office 2003 on your computer, please see the Obtaining and Installing Microsoft Office 2003 document (http://www.uky.edu/IT/CustomerService/docs/office_2K3/index.html) for instructions.

Before setting up Outlook 2003, you will need to have a Microsoft Exchange account and know your Exchange user ID, Exchange domain, and your Exchange password. This information is given to when your Exchange account is created.

The Exchange domain for Exchange users in the UK Campus is "AD", excluding quotes. The Exchange domain for Exchange users in the Medical Center is "MC", excluding quotes. If you are unsure about what domain is your domain, contact the IT Customer Service Center by phone (859 257-1300) or email (helpdesk@uky.edu).

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This document is maintained and copyright 2002-2007 by the University of Kentucky Information Technology Customer Service Center for the students, faculty and staff of the University. All rights reserved. Duplication of this document is permitted to the aforementioned audience.

Setting Up Outlook 2003

Important Note: You computer must be connected to UK's Network while setting up Outlook 2003. Users attempting to configure or user Outlook from Off Campus will need to download, install, and use the Cisco VPN Client. More information about obtaining and installing the Cisco VPN is available in the Installing and Using Cisco VPN Client for Windows document.

1. Open the Microsoft Outlook XP application. Click on the Start button, then select Programs > Microsoft Office > Microsoft Outlook 2003. It is possible that a shortcut to Microsoft Outlook was made on your desktop - double-click the shortcut icon to start Outlook.
2. Before the Outlook application runs for the first time, the Startup Wizard will appear. Click on the Next button on the initial Startup Wizard window to begin.
3. The Startup Wizard will ask you if there are any email accounts that you would like to set up. Click on the selector button corresponding to Yes and click Next.
4. The Startup Wizard prompt you for the type of email services Outlook will use to check your email. Choose Microsoft Exchange Server by clicking on the selector button for that type of services. The Startup Wizard window should resemble Figure 1.1 below. Click Next to continue.

   Figure 1.1

5. The Startup Wizard will now ask for the Exchange Server name and your Exchange User Name, as shown in Figure 1.2. For the Microsoft Exchange Server field, type in "exchange.uky.edu" in all lower-case letters. Ensure that the box next to "Use Cached Exchange Mode" is checked.
   For the User Name field, enter in your Exchange user ID. Click Next to continue.
   

   Figure 1.2

6. The Startup Wizard will inform you that all the information necessary to set up your account has been entered. To continue, click on the Finish button.
7. Outlook will now run for the first time. If your computer is not part of the Microsoft Active Directory network domain you be prompted to connect to exchange.uky.edu. This dialogue box, shown in Figure 1.3, has fields for your User Name and Password.
   In the User Name field, enter your Exchange domain, a backslash, and your Exchange userid, with no spaces separating each element. Therefore, a user with an Exchange user ID jqdoe2 within the AD domain, will enter "AD\jqdoe2" (excluding quotes) into the User Name field.
   In the Password field, enter your Exchange password. Click on OK to login.

   Figure 1.3

8. Microsoft Outlook may need assistance in recognizing your Exchange user ID, as shown in Figure 1.4. In the list of names in the Change to section, scroll until you locate your full name. Your name should display in the format "lastname, firstname". Once you have selected your name from the list, click on OK.

   Figure 1.4

9. Outlook will now start. Your Exchange account information (email, calendar, contacts, tasks, etc.) will begin to display in Outlook. It may take several moments to get all your information.

For More Assistance

Please contact the IT Customer Service Center if you have any questions or problems while following these instructions. The IT CSC is open from 7AM to 6PM Monday through Friday. You may come directly to the CSC at 111 McVey Hall. You may also reach the CSC by phone (859.257.1300) or email (helpdesk@uky.edu).