IT & MCIS

DEFINITION OF STANDARD:
The PBX is an in-house telephone switching system that interconnects campus extensions to other campus extensions, as well as to the outside telephone network. The Private Branch Exchange offers numerous call features and a variety of digital telephones. A modern PBX can provide other telecommunication services such as IVR, ACD, Voicemail and Automated Attendant.

REVISION DATE: June 18, 2003
EFFECTIVE DATE: October 18, 2000
RESPONSIBLE CONTACT: Bill Rutledge, Communications Consultant Communications and Network Systems O4 Parking Structure #2
University of Kentucky brutled@email.uky.edu
859-257-1304

Recommended Standards:
UK Business Procedures requires all Communications contracts, service and equipment be coordinated, approved and purchased by CNS. For more information see:

www.uky.edu/FiscalAffairs/Purchasing/b81.htm http://ukcc.uky.edu/%7Euka050/cnsq11.pdf

The PBX will be an industry standard PBX capable of communicating with the campus network and the public network.

Recommended Product(s):
Nortel, Meridian 1 PBX www.nortelnetworks.com/products/01/meridian/mer1/options/option51c.html

CNS Consulting assists University departments in the evaluation and design of communications products and solutions to fit departmental needs or applications.

Justification:
The PBX is an efficient telephone system, meeting the communication needs of departments that have approximately 100 or more users.

Technical Considerations:
All PBX Systems should be located in telecommunications rooms that meet CNS standards. Review Telecommunications Room www.cns.uky.edu/Standards/standards3206.html