IT & MCIS

DEFINITION OF STANDARD:
Single-line service, often referred to as POTS (Plain Old Telephone Service), is a standard telephone that provides basic voice (dial tone) access to the campus telephone network and the public telephone network.

REVISION DATE: June 18, 2003
EFFECTIVE DATE: October 18, 2000
RESPONSIBLE CONTACT: Bill Rutledge, Communications Consultant Communications and Network Systems O4 Parking Structure #2
University of Kentucky brutled@email.uky.edu
859-257-1304

Recommended Standards:
Standard Touch-Tone Telephone

Recommended Product(s):
UK Business Procedures requires all Communications contracts, service and equipment be coordinated, approved and purchased by CNS. For more information see:

www.uky.edu/FiscalAffairs/Purchasing/b81.htm http://ukcc.uky.edu/%7Euka050/cnsq11.pdf

Cortelco Desk Telephone 2500 Series, Cortelco Wall Telephone 2554 Series, Panasonic Telephone KX-T2355, Nortel Telephone M8314

CNS Consulting assists University departments in the evaluation and design of communications products and solutions to fit departmental needs or applications.

Justification:
Voicemail helps to reduce departmental operating costs.. The voice mail system can take messages or redirect calls without the assistance of a live attendant.

Technical Considerations:
All single-line telephones need to connect to the campus telephone network via a modular communication outlet (jack). Review Voice and Data Outlets http://www.cns.uky.edu/Standards/standards3206.html