IT & MCIS

DEFINITION OF STANDARD:
A key telephone system is a telephone system that allows the user access to multiple telephone lines. A modern key system also offers features such as intercom, call-forward, call pick-up, paging and conference calling. Most key systems can interface with other communications applications such as Auto-Attendant, Voicemail, Automatic Call Distributor and Call Accounting.

REVISION DATE: June 18, 2003
EFFECTIVE DATE: October 18, 2000
RESPONSIBLE CONTACT: Bill Rutledge, Communications Consultant Communications and Network Systems O4 Parking Structure #2
University of Kentucky brutled@email.uky.edu
859-257-1304

Recommended Standards:
Digital key telephone systems

Recommended Product(s):
UK Business Procedures requires all Communications contracts, service and equipment be coordinated, approved and purchased by CNS. For more information see:

www.uky.edu/FiscalAffairs/Purchasing/b81.htm http://ukcc.uky.edu/~uka050/cnsq11.pdf

Nortel, Norstar Key System www.nortelnetworks.com/products/01/norstar/systems/modular_ics.html www.nortelnetworks.com/products/01/norstar/systems/compact_ics.html

Communications and Network Systems is presently evaluating Cisco VOIP Products. (See Category 3404)

CNS Consulting assists University departments in the evaluation and design of communications products and solutions to fit your needs or applications.

Justification:
Key telephone systems allow departments to more efficiently manage call processing.

Technical Considerations:
All Key Telephone Systems should be located in telecommunications rooms that meet CNS standards. Review Telecommunication Rooms: www.cns.uky.edu/Standards/standards3206.html