IT & MCIS

DEFINITION OF STANDARD:
Voice over Internet Protocol is the transmission of voice traffic via packets over LAN and WAN computer networks.

REVISION DATE: June 18, 2003
EFFECTIVE DATE: October 18, 2000
RESPONSIBLE CONTACT: Bill Rutledge, Communications Consultant Communications and Network Systems O4 Parking Structure #2
University of Kentucky brutled@email.uky.edu
859-257-1304

Recommended Standards:
H.323, MGCP, SIP

Recommended Product(s):
Cisco Call Manager, Cisco 7960 Telephone www.cisco.com/warp/public/44/jump/voice_applications.shtml

CNS is continuing to evaluate this new emerging technology.

CNS Consulting assists University departments in the evaluation and design of communications products and solutions to fit your needs or applications.

Justification:
Voice over IP reduces operating costs. VOIP reduces infrastructure cost since both data and voice traffic can use the same network. VOIP reduces management costs since adds, moves and changes (WHAT ARE THESE?) can be made through a web browser. VOIP can help reduce long distance charges, especially for international calls.

Technical Considerations:
Transmitting voice over an IP network requires that latency, jitter and packet loss be minimized. Installing VOIP services may require upgrading the campus network infrastructure and/or a department network infrastructure.