Enterprise Standards 4000 Technology - Services
4200 Training


IT & MCIS

DEFINITION OF STANDARD:
This standard defines the operation and delivery of Technology Training Services that provide UK Faculty, Students and Staff with classes and resources for developing skills in use of desktop systems, application software and computing services.

RATIONALE:
Common standard platforms provide the opportunity for least cost technical support, by reducing the need for comprehensive training on a wide range of products.

PUBLICATION DATE: 1/28/00
REVIEW DATE: 6/30/04
REVIEW CYCLE: 6 months
RESPONSIBLE CONTACT:

Nanci Unger
nanci.unger@uky.edu

Approved/Supported Minimum Standard(s):
Use of Executrain Virtual Campus (EVC)
and instructor-led training.
Only training on supported software will be offered.

For additional information:
A current list and schedule of instructor-led classes and the ability to register for instructor-led classes can be found online at the main web site of Technology Training at http://www.uky.edu/IT/Training/.