25 I believe in positive momentum; I love when others are succeeding and thriving. I do not believe in failure, but rather think of these moments as opportunities for improvement. - ANITA CAMPBELL ITS Division: Enterprise Applications Service Area: Core Applications “ “ I like that the work is always challenging since both higher education and the technology that accompanies it are constantly evolving. - MARC BRADLEY ITS Division: Enterprise Applications Service Area: Business Process Improvement “ “ Core Applications Core Applications supports key administrative computing for the University. Their primary focus is to operationally maintain and enhance the integrated Enterprise Resource Planning (ERP) software - SAP. In addition, they are responsible for working with various operational units across the University to accomplish and further goals and objectives. Because the core applications unit is grounded in developing and supporting the ERP, in addition to ITS staff, other members of are assigned from the major business units of the University. Key functional areas of the core applications team include: student lifecycle management; financial services; human resources, payroll and training; facilities services; enterprise content management; workflow services; budget services; procurement services; and graduate school services. Implementation The implementation manager within the Division of Enterprise Applications collaborates with ITS’ Office of Strategic Project Management to ensure coordination of project implementation timing, communication & coordination between teams, their endeavors and deliverables. This is done by examining and modifying the teams’ practices, policies, & procedures to improve overall implementation effectiveness. This individual also works with customers to ensure expectations are clearly understood and met. Business Process Improvement Business Process Improvement supports the developments of strategies and application-level recommendations for improving processes, efficiency, and practices of University systems. This is done by collaborating with functional and technical teams to understand organizational processes, analyzing operations, and identifying opportunities to optimize functions.