1 MESSAGE FROM THE CIO Information Technology Services Dear Colleagues: I am pleased to share the ITS Biennial Report. This report includes important projects and noteworthy milestones within our organization. The 2016 - 2018 report is a reflection of our hard work in various areas, ranging from innovation to upgrading our systems. Technology is completely integrated into the fabric of our lives, and it is a critical enabler in higher education today. The Biennial Report is one effort that we have made to demonstrate the hard work, dedication, innovative solutions, and improved technology infrastructure that will serve to have an increasingly effective impact on the University of Kentucky (UK). ITS collaborated with the UK community to craft an IT Strategic Plan - a document that provides a blueprint for IT advancement across the enterprise. Indeed, efforts are underway to enhance the IT environment for students, faculty, and staff at the University. For example, we upgraded the SAP environment - the solution that touches every individual on campus. We also collaborated across the enterprise to form the UK Research Computing (UKRC) group to address the rapid growth of demand and diversity of resources, tools, and computational techniques. We have continued to apply cybersecurity best practices to the UK enterprise through new policies, practices, software, and tools. I hope you enjoy learning more about what we have done, and I look forward to what the future holds for IT at UK. Thanks for your continued support. Brian T. Nichols Chief Information Officer