b'CuRRENT STATEThe JSOC is staffed with 7 network, voice, and security engineers and augmented by UKHC Data Center Operations personnel after normal business hours to support the vast technology required to serve the UK enterprise. The JSOC monitors Key Performance Indicators (KPIs) across the enterprise that provide real-time status. Technology at UK that is monitored by the JSOC consists of: 36 149,406CRITICAl ENTERPRISE APPlICATIONS & SERVERSNETWORK PORTS90,000 8,664AVERAgE CuSTOmERS ON ThEwIRElESS NETwORk dAIly ACCESS POINTSImPACT CuSTOmER ImPACTINg601,284 INCIdENTS RESOlVEdINCIdENTS RESOlVEd bEfORE ImPACTINg CuSTOmERS6'