The Storage facility maintains low demand material available to users upon request through UK Libraries’ Book Express service,  which will allow you to request that we deliver the materials to the library of your choice. Those of you in Patterson Office Tower can have them delivered to the Library Link. Turnaround on this service is generally one day.

The Young Library Reference Desk handles reference service related to these collections as well as the international materials formerly shelved in the King Building. Check InfoKat for locations of all materials.

Requests for library materials held in Storage locations can now be made using the following methods:

 BOOK EXPRESS SERVICE (For materials that are listed in InfoKat, the Libraries’ online catalog):  On the InfoKat record, click on Requests, then choose BOOK EXPRESS and complete requested information.  Items will be delivered to the library of your choice. In the event that your BOOK EXPRESS request fails, please use the ONLINE RETRIEVAL FORM described below.

 ONLINE RETRIEVAL FORM (For journal articles and for materials not listed in InfoKat)

Every effort will be made to fill requests within 48 hours of submission, excluding holidays and weekends.  

Reference service for materials included in the Storage collections will be handled by the Libraries’ reference staff. Users can access the Reference Desk by e-mail, phone, or in person at the William T. Young Library, 2nd floor, north wing; or by chat.