Suggested assessment measures for IV.A.One.1:

On a policy checklist, the depository librarian confirms the collection development policy's compliance with guidelines set forth in the Federal Depository Library Manual.

On the Biennial Survey of Depository Libraries, the depository librarian responds in the affirmative to the question of policy existence.

On a policy checklist, the depository librarian confirms that the policy addresses the three "Major Areas of Responsibility" and the eight "Priorities of Concern" as outlined in the Federal Depository Library Manual.

Suggested assessment measures for IV.A.One.2:

On a policy checklist, the depository librarian acknowledges that the policy identifies major depository collection areas by subject and agency.

The depository posts a summary of its collection emphases on its web site.

On a patron survey, respondents indicate their awareness of the depository's collection plan.

Criteria for assessment: ___ % of respondents indicate awareness.

Suggested assessment measures for IV.A.Two.1:

On the Biennial Survey of Depository Libraries, the depository librarian confirms use of "weeding" and other standard collection maintenance practices.

Exchange lists submitted to the Regional Depository Library comply with Regional Depository Library guidelines for retention and weeding of federal government publications.

On a patron survey, respondents rate collection currency as "Satisfactory" or higher.

Criteria for assessment: ___ % of respondents indicate such rating.

Suggested assessment measures for IV.A.Two.2:

Count the number of installation failures per year due to non-compatibility.

On the Biennial Survey of Depository Libraries, the librarian checks "Yes" to either Question 24A, or 24B on CD-ROM accessibility.

Suggested assessment measures for IV.A.Two.3:

On a patron survey, respondents rate the depository's collection relevance to their federal government information research needs as "Satisfactory" or higher.

Researcher verbalizes his/her satisfaction with the Federal Depository Library collection when prompted by the depository librarian's follow-up, post-transaction question.

Suggested assessment measures for IV.A.Three.1:

Compare selection profiles with closest Federal Depository Library via Data Miner; note common and distinct collection areas.

Criteria for assessment: Overlap not to exceed ___ %.

On a survey, patrons will rate the Federal Depository Library's item selection percentage as "Satisfactory" or higher.

Suggested assessment measures for IV.A.Three.2:

Count the number of selective housing agreements the depository has.

Record the number of off-site depository titles processed per year.

Criteria for assessment: Off-site item selection will constitute a minimum ___ % of total item selection by the depository.

On a patron survey, respondents will rate the availability of federal government publications as "Satisfactory" or higher.

Suggested assessment measure for IV.B.One.1 & 2:

An examination of a random sample of records of "materials received" reveal 100-percent of all document receipts are recorded at the piece level and in the main catalog.

Suggested assessment measure for IV.B.Two:

An examination of a random sample of each depository library's holdings for depository property stamp reveals 100% compliance.

Suggested assessment measure for IV.C.One.1:

Record time of transaction on reference query sheet.

Criteria for assessment: Lapsed time averages ____ minutes.

Suggested assessment measure for IV.C.One.2:

Patron responds favorably to librarian's exit question on success of search. Librarian records response on reference tally sheet.

Criteria for assessment: ___ % of patrons report search as "successful."

Suggested assessment measure for IV.C.One.3:

On a patron survey, ___ % of individuals with disabilities rate document access as "Satisfactory" or higher.

Suggested assessment measures for IV.C.Two.1:

Patron verbalizes satisfaction in response to librarian's exit question. Librarian records response on tally sheet.

Criteria for assessment: ___ % of patrons report "satisfaction" with assistance.

On a patron survey, respondent rates level of reference assistance as "Satisfactory" or higher.

Suggested assessment measures for IV.C.Two.2:

Record and tally number of repeat searchers who decline assistance.

On a survey, patron rates as "Satisfactory" or higher the learning tools (guides, instruction, indexes, etc.) made available by depository personnel.

Criteria for assessment: ___ % of patrons are satisfied with available learning tools.

Suggested assessment measures for IV.C.Three.1:

In response to the librarian's reference transaction sheet query, ___ % of depository patrons indicate their awareness of Kentucky Virtual Library for access to and retrieval of government information.

On a survey of depository patrons, ___ % of respondents report satisfaction with their ability to receive government information through the portal services.

Suggested assessment measure for IV.C.Three.2:

On a patron survey, ___ % of respondents who require ILL services report satisfaction with the timeliness of ILL request fulfillment.

Suggested assessment measure for IV.C.Four.1:

On a survey of patrons, ___ % of respondents will report depository equipment function as "Satisfactory" or higher.

Suggested assessment measure for IV.C.Four.2:

On a visual check at opening time, depository staff can confirm that at least one of each type of documents equipment (copier, printer, Net browser, CD drive, etc.) is operable.

Suggested assessment measures for IV.D.One.1:

All depository publicity references the contact person.
Count the number of PSAs produced each year, including web pages.

Criteria for assessment: ___ % coverage of contact information.

Suggested assessment measures for IV.D.One.2:

On a survey of patrons, ___ % of respondents rate human resources support of depository operations as "Satisfactory" or higher.

On a reference intake sheet, ___ % of patrons respond favorably to the depository staff's question on human resources support.

Suggested assessment measures for IV.D.Two.1:

Count the number of supplementary resources and aids.

Compare with number of depository resources and aids.

Criteria for assessment: Supplementary resources and aids will range from 40 - 60 percent of total resources and aids.

Suggested assessment measures for IV.D.Two.2:
Documents librarian observes dual resources use during reference transactions and notes on desk tally sheet.

Criteria for assessment: Use of supplementary resources increases by minimum ___ % per annum.

On a survey of patrons, ___ % of respondents indicate dual resources use.

Suggested assessment measures for IV.D.Two.3:

On an annual performance review, librarian records a minimum, constant number of professional development activities engaged in over the period.

On a patron survey, ___ % of the respondents rate the librarian's knowledge and application of resources as "Satisfactory."

Suggested assessment measures for IV.D.Three.1:

Count the number of references to the depository's physical location in publicity materials.
Note increase or decrease in numbers from year to year.

Suggested assessment measures for IV.D.Three.2:

Log patron complaints about the documents facility.

Record facilities-related concerns from institutional suggestion box.

On a survey of patrons, ___ % of respondents rate facilities and service area layout as "Satisfactory" or higher.

Suggested assessment measures for IV.D.Four.1:

On a survey, patrons rate the availability of new depository material as "Satisfactory" or higher.

Criteria for assessment: ___ % of respondents give this rating.

Record the number of complaints on new document availability.

Criteria for assessment: ___ complaints per period require an action plan for improvement.

Suggested assessment measures for IV.D.Four.2:

Count the number of vendor maintenance agreements on depository equipment.

Criteria for assessment: ___ % of total depository equipment inventory is covered by maintenance agreements.

On a survey of patrons, ___ % of respondents rate the functionality of equipment as "Satisfactory" or higher.

Compare computer workstations against Federal Depository Library Program's "Minimum Technical Requirements" and ADA guidelines.

Criteria for assessment: Number and specifications of workstations do/do not comply with guidelines.

Suggested assessment measure for IV.E.One.1:

On a survey, depository patrons will acknowledge the library's designation as a depository and rate their ability to access the depository collections and services as, "Good" or "Excellent."

Criteria for assessment: ___% of patrons rate access to depository's collection as "Good" or "Excellent".

Suggested assessment measures for IV.E.One.2:

On a patron survey, ask respondent if Federal Depository Library met his/her information need.

Compare the depository's Item Selection Profile with a periodic sampling of reference requests; measure degree of overlap.

Suggested assessment measures for IV.E.Two.1:

On a survey of patrons, respondents will indicate how they heard about the depository.

On the same survey, respondents will indicate their preferred source of information (flyer, webpage, referral, etc.) on depository collections and services.

Suggested assessment measures for IV.E.Two.2:

Count the number of patrons requiring assistance on a periodic basis.

Criteria for assessment: __ percent usage increase per period.

On a survey of patrons, respondents will indicate that their use of the depository was prompted by depository-produced promotional materials.

Suggested assessment measures for IV.F.One:

On a user satisfaction survey, __ % of respondents will indicate that they were able to access depository collections and services in their local districts.

On the same survey, __ % of those surveyed will indicate satisfaction with the collections and services available in their district.

Compare provision of services among districts - count number of ILLs, intra-depository referrals, and patron training sessions.

Criteria for assessment: All services provided are equitable among depositories in the various districts.

Suggested assessment measures (apply to all three outcomes in IV.F.Two):

Count references to State Plan goals in each library's annual report.

Document instances of compliance with established guidelines in annual report.

On an informal survey of depository librarians, __ % will be able to locate a copy of the State Plan.

Count and record the number of corrective measures undertaken by the depository library between GPO self-studies/inspections.

Criteria for assessment: __ % compliance with inspection recommendations and suggestions.

Count number of signed Letters of Agreement with State Plan.

Record annual number of logons to Regional Depository's web site.

Suggested assessment procedures (apply to all three outcomes in IV.F.Three):

Total listserv policy/procedure announcements on annual basis.

Tally Biennial Survey results related to Regional Depository support services.

Criteria for assessment: __ % of Kentucky depositories are satisfied with the level of operational support provided by the Regional Depository Library.

Track annual membership in KLA/GODORT.

Record attendance at GODORT business meetings and workshops.

Criteria for assessment: Minimum of one representative from each Kentucky Federal Depository Library is present at one roundtable function per year.

Identify and tally number of topics discussed on KYSELECT on an annual basis.

Count number of support activities provided by Regional depository Library annually.

Criteria for assessment: Establish baseline date; Regional Depository Library will meet/exceed number of activities each year.

Suggested assessment measures for IV.G.One.1:

Depository library counts the number of E-mail attachment software types listed on the annual KLA/GODORT Library Inventory for their institution.

Depository counts the number of E-mail and fax receipt acknowledgements on an annual basis.

Criteria for assessment: ___ % receipts acknowledged.

Suggested assessment measures for IV.G.One.2:

Count the number of links to neighboring depositories.

Count the number of bookmarked federal government Internet resources on all library workstations.

Compare the depository's web links to EKU's "Link Inventory" for KVL, Monthly Catalog, and GPO Access.

Criteria for assessment: 100-percent of links maintained.

Suggested assessment measures for IV.G.Two.1:

Count the number of access restriction and cost references, either posted in the service area, or cited in library policies.

Count the number of GPO-produced FDLP posters in documents area.

Suggested assessment measures for IV.G.Two.2:

On a library survey, ___ % of respondents will rate the location of the electronic government information and its accessibility as "Satisfactory" or better.

Compare resource-to-service area distances cited in 1998 Depository Self-Study and record any increases.

Suggested assessment measures for IV.G.Two.3:

___ % of library users surveyed will rate computer response time as "Satisfactory" or better.

Count the number of electronic government information resources added annually to the depository's OPAC.

Suggested assessment measures for IV.G.Three.1:

On a library survey, ___ % of respondents will indicate an awareness of Kentucky Virtual Library's links to federal government information.

Verify site information updates and determine updating frequency of source links.

Suggested assessment measures for IV.G.Three.2:

Count the number of mediated search service requests, both print and electronic, received by depository staff.

Record total number of mediated searches per select period from the reference desk log.

Suggested assessment measures for IV.G.Four.1 and 2:

On separate patron and staff surveys, ___ % of the respondents in each survey will report that they feel competent in accessing electronic government information sources and conducting successful searches.

In a staff initiated search of electronic government resources, fellow staff members observe average search and access times of 10-minutes or less.