Office of the Academic Ombud -- A neutral, independent and confidential resource for UK students and faculty

109 Bradley Hall • ombud@uky.edu • 859-257-3737 • University Senate Rules

student with backpack

Faculty-Student Relations

Occasionally, students come to our office with concerns about a specific instructor. These complaints range from unfair grading practices to perceived favoritism or fear of retaliation. If a student has attempted to resolve an issue with the instructor and Chair of the Department where the course is being taught, please feel free to contact Academic Ombud Services for a confidential discussion about the situation.

Occasionally, students wish to make a formal complaint about an instructor's conduct. Academic Ombud Services is confidential and not an office of report. To file a formal complaint, students need to submit the complaint in writing to the Chair of the Department or the Dean's office. Academic Ombud Services will help students find the appropriate contact information.

The Senate has developed a Code of Faculty Responsibilities. Below are some highlights:

  • Students should be able to meet with your instructors for advising and other conferences; most faculty will post office hours and/or allow students to meet with them at mutually convenient times.
  • Instructors should return, discuss with, or make available all papers, quizzes and examinations to students within a reasonable period of time.
  • Students should be informed when their individual or collective efforts are to be used for professional or personal advancement of a faculty member, or if students are to be used as a research subject in a research study.
  • Faculty should arrange for appropriate interaction and communication in the direction of graduate students' theses.

For more information regarding the Faculty Code, see Senate Rule 7.2.2.