Emergency 911, Main Dispatch Number: 859-257-UKPD(8573), Free Cell Phone Call: #UKPD(8573), 7-8573 Will Not Connect You to the UK Police Department

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Who is eligible for a WildCard Student ID?

In order to get an ID‚ you must be admitted to the current or upcoming term at the University of Kentucky.

The card is the property of the University of Kentucky and is non-transferable. The card must be presented or surrendered upon request of authorized officials of the University. Any expenditure associated with the use of this card is the responsibility of the holder until it is reported lost/stolen.

 

Where is the WildCard ID Center?

The WildCard ID Office is in 107 Student Center. Office hours are 8:00am - 4:15 pm Monday – Friday.

 

Do I have to register before I can get my ID card?

If you have been assigned to an advising conference then you can get your ID. It will not be valid until the beginning of the of the semester you are enrolled.

 

Do I have to pay for my WildCard Student ID?

Your first & replacement card is $15. Payment can be made with cash‚ check‚ Plus Account‚ Visa‚®, Mastercard® & Discover©.

I’ve lost my card! What do I do?

If a card is lost or stolen‚ you should immediately report it online at the Plus Account web site‚ to the WildCard ID Office – (859) 257–1378. Any expenditure associated with the use of this card is the responsibility of the holder until it is reported lost/stolen.

If you find the same card before a replacement has been made‚ you may reactivate it online at the Plus Account web site or bring the card to the WildCard ID Office to have it reactivated with no fee. Once the card has been replaced‚ it cannot be reactivated.

 

What is the cost of a lost WildCard Student ID?

The lost card fee is $30. Payment may be made with cash‚ check‚ Plus Account‚ Visa‚®, Mastercard® or Discover©.

 

My ID stopped working, how do I replace my card?

There is a $15 charge for replacement IDs

 

If I change my name‚ how do I replace my card?

First you should change your name at the Registrar's Office in 106 Funkhouser. You must turn in the ID to the WildCard ID Office and a new one will be issued.

 

Do I get a new ID every semester?

No‚ your ID is for your entire undergraduate or graduate stay at the University of Kentucky.

 

How is the ID validated?

Your WildCard Student ID is automatically validated when your tuition and fees have been paid. If you should have a break in your education‚ DO NOT throw away your card because it will become active again when you return. Only the most recent card issued to you is valid.

 

What’s the best way to care for my card?

To prevent damage and extend the life of your WildCard‚ keep your card in the protective case provided. There is a $15 replacement fee if your card is damaged. Please do not:

  • Punch holes in your card
  • Mark or bend your card
  • Scratch the magnetic stripe
  • Use your card as an ice scraper
  • Allow contact with magnets

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Page last updated: February 2, 2009

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