Enterprise Resource Planning Software Implementation

Ved basu
Project Director
(859) 806-5764
vbasu2@uky.edu

Albert L. Lederer
Professor
(859) 257-2536
Lederer@uky.edu


This survey seeks to study the implementation of the ERP system deployed by your organization. It is intended for a manager of your organization who is knowledgeable about the implementation of the ERP project.

All responses will be kept strictly confidential. Neither you nor your firm will ever be identified.

To enter a raffle to win a sweatshirt of the college or sports team of your choice, or to obtain a summary of the results of this survey, instructions will appear at the end of the survey.

Project Evaluation

To what extent do you agree with the following in regard to the implementation of the ERP system that your organization is currently using?

Strongly
Disagree 		Strongly
Agree
1 2 3 4 5 6 7
- The project came in on schedule
- The project came in on budget
- The project that has been developed works
- The project is used by its intended users
- This project has directly benefited the intended users either through increasing efficiency or employee effectiveness
- Given the problem for which it was developed, this project seems to do the best job of solving that problem, i.e., it was the best choice among the set of alternatives
- Important people, directly affected by this project, make use of it
- I was satisfied with the process by which this project was completed
- Start-up problems were minimal
- Use of this project has directly lead to improved performance for individuals
- This project has had a positive impact on those who make use of it
- The results of this project represent a definite improvement over the way users had performed their activities
- Overall, the project was successful

General Information

Please try to answer all of the questions below. Leave blank any you cannot answer.


What is your job title?   
For how many years have you worked for your current employer?   
In which area of your organization do you work
IS Accounting/Finance
Manufacturing Marketing
Human Resources Other (Please specify)

For how many years of your career have you worked in that area?   
How many total employees report directly and indirectly to you?   

What is your highest level of education?  

For the ERP project described in this study:
How much was its budgeted cost?   $
How much was its actual cost?   $
What was its planned duration?    months
What was its actual duration?    months
In what year did it become operational?   

To enter a raffle to win the sweatshirt of the college or sports team of your choice, and receive a summary of the results of the survey, please write your email address here:  or mail your name and address to Mr. Ved Basu, DSIS Area, School of Management, University of Kentucky, Lexington, KY 40506-0034.

Please this survey.

Thanks very much for your time and help!