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Dell

IMPORTANT NOTE

Dell, as well as other OEM's, will no longer be able to sell the Windows Vista operating system to customers as of October 2011. Dell must remove those options prior to October. Dell will begin removing Vista options for equipment orders on August 22 from our Premier website.

PERSONAL PURCHASE

UK faculty, staff, and employees can purchase the OptiPlex desktop and Latitude notebooks used by UK at the University's volume discount price. To purchase these deeply discounted products, click here.

If you would like to purchase other Dell products under UK's Dell Employee Discount Program and Student Purchase, click here.

To speak with someone about a purchase of a UK Bundle for personal use: 866-994-2081.

To speak with someone about a purchase of non-UK bundles for personal use 800-695-8133 press option 2 for sales.

SOFTWARE AND PERIPHERAL PURCHASE

Purchase software by visiting Software Purchase. For instructions on how to use Dell ASAP, see How to Search for Products (PDF), How to Create a License Price List (PDF), or How to Place an Order (PDF). Shop peripherals by visiting Peripheral Purchase.

DEPARTMENTAL PURCHASE

If you are a first-time user wanting to purchase for your department, you need to register first through the register link. Otherwise click Departmental Purchase to proceed with your purchase.

PURCHASE INSTRUCTIONS

View the purchase instructions to guide you through the process.

Shipping Address Verification: When ordering from Dell on your departmental procurement card you MUST check the shipping address and/or change the shipping address to be delivered to your department. This section MUST be completed with the correct information. Several orders are being shipped to incorrect departments.

HOW TO VIEW YOUR DELL INVOICE

If you are buyer status on the Dell site, go under the Reports drop down and choose Invoices. You may then type in what you put in the PO field when placing your order (ex. Equote number) and it will pull up your invoice to view or print if needed.

INSTITUTIONAL PURCHASES & QUESTIONS

For general assistance, including all quotes, order status, and to escalate support questions:
Michelle Thomas (Dell Texas headquarters resource)
Inside Sales Representative
Phone: 800-274-7799 x5139458

To order peripherals, accessories, or other third party components only:
Michelle Thomas (Dell Texas headquarters resource)
Inside Sales Representative
Phone: 800-274-7799 x5139458

For questions related to UK's overall relationship with Dell:
Melissa Rowe (locally based resource)
Account Manager
Phone: (859) 619-0483

To order software only:
Gabriel Wilburn (locally based resource)
Outside Software Sales Specialist
859.333.0367 Gabriel_Wilburn@dell.com

Gina Skonieczny (Dell Texas headquarters resource for quotes, order status, place orders, etc.)
Technical Sales Representative, Software
(866) 465-2454

Bladimir Rivera (Peripheral / Accessories Quotes)
Inside Sales Representative, Dell and 3rd Party Peripherals & Accessories
Office: (800) 357-3355 ext# 7251460

For questions about enterprise products, including network, servers and storage:
Brad Watkins (locally based resource)
Sales Engineer
Office: (859) 285-9198

Jeremy Willett (Dell Texas headquarters resource)
Technical Sales Representative
512-513-9219 Jeremy_Willett@Dell.com

For questions about services, including cloud, consulting, managed, application, and training:
Jason Walton (regionally based resource)
Services Account Executive
615.585.5188 Jason_Walton@dell.com

For questions about client virtualization products and services, including WYSE:
Matt Scudder (Regionally based resource)
Cloud Client Computing Specialist
615-926-9885 Matt_Scudder@dell.com

Automated Order/Service Call Status: (800) 433-9014
Education Employee Purchase Program: (800) 695-8133
Customer Care: (returns, missing/wrong/damaged) (800) 981-3355 option 4 or www.dell.com/public-ecare
Premier Page Assistance: (877) 542-3355
Check Order Status: https://support.dell.com/support/order/status.aspx?c=us&l=en&s=gen
Technical Support: (800) 234-1490 or www.support.dell.com
Pro Support: 866-516-3115
Spare Parts for Dell Systems: (800) 357-3355 option 4 or www.dell.com/parts

UK Site Index

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Email Purchasing
Contact Purchasing: (859) 257-9100
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An Equal Opportunity University
Updated: 7/24/2014
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