IMPORTANT NOTE
There is a conflict between McAfee VirusScan Enterprise v8.0i (pre patch 11 version) and an application that comes preinstalled on Dell Latitude D420, D620, and D820 laptops. The conflict is with the Embassy Trust Suite Wave Document Manager and causes Windows to crash and shut down. Do not install the University version of McAfee dated August 31, 2004 or earlier on these machines without first uninstalling Embassy Trust Suite. For more information, go to http://www.wavesys.com/support/CSC/CustomerService/Documents/DM-009.htm or http://www.denison.edu/computing/wavefix/.
PERSONAL PURCHASE
One of the UK preferred vendors for peripherals, accessories, and software. For Personal Purchase click here.
All other Dell products discounted for UK can be ordered here.
SOFTWARE AND PERIPHERAL PURCHASE
Purchase software by visiting Software Purchase. For instructions on how to use Dell ASAP, see How to Search for Products (PDF), How to Create a License Price List (PDF), or How to Place an Order (PDF). Shop peripherals by visiting Peripheral Purchase.
DEPARTMENTAL PURCHASE
If you are a first-time user wanting to purchase for your department, you need to register first through the register link. Otherwise click Departmental Purchase to proceed with your purchase.
PURCHASE INSTRUCTIONS
View the purchase instructions to guide you through the process.
HOW TO VIEW YOUR DELL INVOICE
If you are buyer status on the Dell site, go under the Reports drop down and choose Invoices. You may then type in what you put in the PO field when placing your order (ex. Equote number) and it will pull up your invoice to view or print if needed.
CONTACT DELL
Melissa Rowe
Account Manager
Phone: (859) 619-0483
Richard Green
Inside Sales Representative
Phone: (512) 723-7285
Toll Free: (800) 981-3355 Ext: 72-37285
Fax: (512) 283-1723
Brad Watkins
Systems Consultant
Enterprise Solutions
Phone: (859) 327-8552
Megan Davidowski
Inside Sales Representative, Software
Dell|ASAP Software and Peripherals Representative
Direct phone: (224) 543-5902
Toll-free phone: 800.883.7533
NEW PO FAX: 866.610.5635
Fax: 847.465.3277
Dave Redmond
Printer Consultant
Phone: (502) 526-7362
Stuart White
Account Manager, Employee Purchase and Student Computing Programs
Phone: (443) 846-1149
Whitney Roessler
Inside Sales Representative, Employee Purchase and Student Computing Programs
Phone: (800) 695-8133 x7287343
Automated Order/Service Call Status: (800) 433-9014
Education Employee Purchase Program: (800) 695-8133
Customer Care: (returns, missing/wrong/damaged) (800) 981-3355 option 4 or www.dell.com/public-ecare
Premier Page Assistance: (877) 542-3355
Check Order Status: https://support.dell.com/support/order/status.aspx?c=us&l=en&s=gen
Technical Support: (800) 234-1490 or www.support.dell.com
Pro Support: 866-516-3115
Spare Parts for Dell Systems: (800) 357-3355 option 4 or www.dell.com/parts