Dell, as well as other OEM's, will no longer be able to sell the Windows Vista operating system to customers as of October 2011. Dell must remove those options prior to October. Dell will begin removing Vista options for equipment orders on August 22 from our Premier website..
UK faculty, staff, and employees can purchase the OptiPlex desktop and Latitude notebooks used by UK at the University's volume discount price. To purchase these deeply discounted products, click here.
If you would like to purchase other Dell products under UK's Dell Employee Discount Program and Student Purchase, click here.
To speak with someone about a purchase of a UK Bundle for personal use: 866-994-2081.
To speak with someone about a purchase of non-UK bundles for personal use 800-695-8133 press option 2 for sales.
SOFTWARE AND PERIPHERAL PURCHASE
Purchase software by visiting Software Purchase. For instructions on how to use Dell ASAP, see How to Search for Products (PDF), How to Create a License Price List (PDF), or How to Place an Order (PDF). Shop peripherals by visiting Peripheral Purchase.
View the purchase instructions to guide you through the process.
HOW TO VIEW YOUR DELL INVOICE
If you are buyer status on the Dell site, go under the Reports drop down and choose Invoices. You may then type in what you put in the PO field when placing your order (ex. Equote number) and it will pull up your invoice to view or print if needed.
INSTITUTIONAL PURCHASES & QUESTION
For general assistance, to place orders, to inquire about order status, and to escalate support questions:
Inside Sales Representative
Phone: 800-274-7799 x5139458
Fax #(Purchase Orders Only): 877-451-3355
Fax #(Quote Requests and Inquiries): 512-283-7349
To order software only:
Software Solutions Specialist, EDU and SLG
Office: 224-543-5309| Fax: 512-283-0843
For questions related to UK's overall relationship with Dell:
Phone: (859) 619-0483
For questions specifically about enterprise products, including servers and storage:
Sales Engineer (all server, storage, and networking)
For questions about printers:
Phone: (859) 494-4858
Automated Order/Service Call Status: (800) 433-9014
Education Employee Purchase Program: (800) 695-8133
Customer Care: (returns, missing/wrong/damaged) (800) 981-3355 option 4 or www.dell.com/public-ecare
Premier Page Assistance: (877) 542-3355
Check Order Status: https://support.dell.com/support/order/status.aspx?c=us&l=en&s=gen
Technical Support: (800) 234-1490 or www.support.dell.com
Pro Support: 866-516-3115
Spare Parts for Dell Systems: (800) 357-3355 option 4 or www.dell.com/parts