Making an Appointment
If you are an eligible student enrolled in at least 6 credit hours (see below* for summer eligibility) and are not a current client of the UKCC, there are two ways to obtain an appointment for an initial assessment. Call (859) 257-8701 during our business hours (8:00 AM - 4:30 PM Monday – Friday) and be scheduled for an initial assessment later in the week or following week. Or, for a same-day initial assessment appointment, walk into 201 Frazee Hall between the hours of 9 a.m. and 3 p.m. M, T, Th, and F, and 11 a.m. – 3 p. m. on Wednesday and be seen on a "first come, first served" basis. You may have to wait to be seen so bring homework or other material while waiting for your appointment. If there are several students waiting in front of you for an initial assessment and you are not in crisis, you may be asked to make a future appointment or walk-in on a different day.
Current UKCC clients who are in crisis will be seen [or provided a phone consultation] as soon as possible, between 8 a.m. - 4:30 p.m. Monday - Friday. Please ask to speak with the DOC ("Daily On-Call" psychologist).
For more on what to expect in the first appointment, go to the Frequently Asked Questions page.
*summer eligibility: enrollment in one credit hour, or enrollment in 6 or more credits the prior spring semester, and pre-enrollment in 6 or more credits in the upcoming fall semester.
**We have recently changed our attendance policy in order to best utilize our clinical appointment slots and meet student demand for services. If a student does not attend an individual appointment (including an initial intake) and failed to cancel it by 4 pm of the prior business day, it will be counted as a no-show. When a person reaches 3 no-shows, he or she will be no longer eligible for ongoing individual services at the Counseling Center and may be offered other alternatives such as drop-in workshops and community referrals.
We are on the second and third floors of Frazee Hall, on Administration Drive next to the Student Center. Find us on the campus map.
All counseling services are offered to fee-paying students who are enrolled for at least six credit hours at UK, in undergraduate, graduate or professional programs. Doctoral candidates in dissertation status are also eligible. Advanced graduate students enrolled in either zero credit hour status or the two-hour residency course (767) are also eligible. During the summer, students must meet one of two criteria: be enrolled for the previous spring semester and the upcoming fall semester; or be enrolled for at least one credit during either summer session.
Our records are separate from all other university records. We do not reveal any information about anyone using our services unless that person gives us written permission to do so or unless required by law.
Sometimes it is in a client's best interest for information to be shared with a third party. If you would like for the Counseling Center to share information with specific individuals or offices, the release form (Form is a PDF document.) may be completed, signed, and hand-delivered, faxed to (859) 257-3319, or mailed to the Counseling Center at 201 Frazee Hall Lexington, KY 40506-0031. If this form is faxed or mailed, we may require independent verification from the client that this release is authentic and should be acted upon. Please note if the release should come to the attention of a specific counselor.
For additional information about eligibility, confidentiality, and our Center's general service policy, please click here for our Counseling Center Service Policy (Form is a PDF document.).