CAS

Self-Assessment Guide

Fraternity and Sorority Advising Program

August 2004

Part 1: MISSION

The Fraternity and Sorority Advising Program (FSAP) must incorporate student learning and student development in its mission. The FSAP must enhance overall educational experiences. The FSAP must develop, record, disseminate, implement, and regularly review its mission and goals. Mission statements must be consistent with the mission and goals of the institution and with the standards in this document. The FSAP must operate as an integral part of the institution’s overall mission.

The FSAP must promote academic and personal growth and development of students who affiliate with fraternities and sororities and promote the fraternity and sorority community as an integral and productive part of the institution.

To accomplish its mission, the FSAP must:

· promote the intellectual, social, spiritual, moral, civic, and career development, and wellness of students

· provide education and experience in leadership, group dynamics, and organization development

· promote student involvement in co-curricular activities

· promote sponsorship of and participation in community service and philanthropic projects

· promote an appreciation for different lifestyles including cultural and religious heritages

· recognize and encourage the positive learning experiences that are possible in a fraternity and sorority community that has a diversified membership

Participation in a campus chapter represents one of several group affiliation options for college students. Fraternity and sorority affiliation may include: a recruitment process, new/associate member education, initiation (formal induction into the organization), ongoing membership development programming, and lifelong affiliation. Professional staff members should promote student development in all affiliation processes.

Staff members should develop a comprehensive program to promote the education and welfare of participating students and coordinate resources and activities with others in the campus community.

Participation in a fraternity or sorority must promote responsible membership in both the organization and the institution.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 1. MISSION (Criterion Measures) 1.1 A program mission and goals statement is in place and is reviewed periodically. 1.2 Student learning, development, and educational experiences are incorporated in the mission statement. 1.3 The mission is consistent with that of the host institution and the CAS standards. 1.4The program functions as an integral part of the host institution’s overall mission. 1.5The program promotes academic and personal growth and development of students. 1.6The program includes … 1.6a promotion of intellectual, social, spiritual, moral, civic, and career development and wellness of students 1.6b provision of education and experience in leadership, group dynamics, and organization development 1.6c promotion of student involvement in co-curricular activities 1.6d sponsorship and participation in community service and philanthropic projects 1.6e appreciation for different lifestyles 1.6f recognition of importance of diversified membership in fraternity and sorority communities. 1.7 The program promotes responsible membership in the organization and the institution.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 1: Mission Overview Questions

1.1 What is the program mission?

1.2 How does the mission embrace student learning and development?

1.3 In what ways does the program mission complement the mission of the institution?

Part 2: PROGRAM

The formal education of students consists of the curriculum and the co-curriculum, and must promote student learning and development that is purposeful and holistic. The Fraternity and Sorority Advising Program (FSAP) must identify relevant and desirable student learning and development outcomes and provide programs and services that encourage the achievement of those outcomes.

Relevant and desirable outcomes include: intellectual growth, effective communication, realistic self-appraisal, enhanced self-esteem, clarified values, career choices, leadership development, healthy behaviors, meaningful interpersonal relationships, independence, collaboration, social responsibility, satisfying and productive lifestyles, appreciation of diversity, spiritual awareness, and achievement of personal and educational goals.

The FSAP must provide evidence of its impact on the achievement of student learning and development outcomes.

The table below offers examples of evidence of achievement of student learning and development.

Relevant, Desirable Student Learning and Development Outcomes	Examples of Evidence of Achievement
Leadership Development	Articulates leadership philosophy or style; Serves effectively in a leadership position in a student organization; Comprehends the dynamics of a group; Exhibits democratic principles as a leader; Exhibits ability to visualize a group purpose and desired outcomes
Intellectual Growth	Produces personal and educational goal statements; Articulates and uses personal and educational goals and objects to guide decisions; Employs critical thinking in problem solving; Uses complex information from a variety of sources including personal experience and observation to form a decision or opinion; Obtains a degree; Applies previously understood information and concepts to a new situation or setting; Expresses appreciation for literature, the fine arts, mathematics, sciences, and social sciences
Collaboration	Works cooperatively with others; Seeks the involvement of others in accomplishing tasks; Seeks feedback from others; Contributes to achievement of a group goal; Listens well
Social Responsibility	Understands and participates in relevant governance systems; Understands, abides by, and participates in the development, maintenance, and/or orderly change of community, social, and legal standards or norms; Appropriately challenges the unfair, unjust, or uncivil behavior of other individuals or groups; Participates in service/volunteer activities
Effective Communication	Writes and speaks coherently and effectively; Writes and speaks after reflection; Able to influence others through writing, speaking or artistic expression; Effectively articulates abstract ideas; Uses appropriate syntax; Makes presentations or gives performances
Enhanced Self-Esteem	Shows self-respect and respect for others; Initiates actions toward achievement of goals; Takes reasonable risks; Demonstrates assertive behavior; Functions without need for constant reassurance from others
Realistic Self-Appraisal	Articulates personal skills and abilities; Makes decisions and acts in congruence with personal values; Acknowledges personal strengths and weaknesses; Articulates rationale for personal behavior; Seeks feedback from others; Learns from past experiences
Clarified Values	Articulates personal values; Acts in congruence with personal values; Makes decisions that reflect personal values; Demonstrates willingness to scrutinize personal beliefs and values; Identifies personal, work and lifestyle values and explains how they influence decision-making
Career choices	Articulate career choices based on assessment of interests, values, skills and abilities; Documents knowledge, skills and accomplishments resulting from formal education, work experience, community service and volunteer experiences; Makes the connections between classroom and out-of-classroom learning; Can construct a resume with clear job objectives and evidence of related knowledge, skills and accomplishments; Articulates the characteristics of a preferred work environment; Comprehends the world of work; Takes steps to initiate a job search or seek advanced education
Healthy Behavior	Chooses behaviors and environments that promote health and reduce risk; Articulate the relationship between health and wellness and accomplishing life long goals; Exhibits behaviors that advance a healthy community.
Meaningful Interpersonal Relationships	Develops and maintains satisfying interpersonal relationships; Establishes mutually rewarding relationships with friends and colleagues; Listens to and considers others’ points of view; Treats others with respect
Independence	Exhibits self-reliant behaviors; Functions autonomously; Exhibits ability to function interdependently; Accepts supervision as needed; Manages time effectively
Satisfying and Productive Lifestyle	Achieves balance between education, work and leisure time; Articulates and meets goals for work, leisure and education; Overcomes obstacles that hamper goal achievement; Functions on the basis of personal identity, ethical, spiritual and moral values; Articulates long-term goals and objectives
Appreciating Diversity	Understands ones own identity and culture. Seeks involvement with people different from oneself; Seeks involvement in diverse interests; Articulate the advantages and challenges of a diverse society; Challenges appropriately abusive use of stereotypes by others; Understands the impact of diversity on one’s own society
Spiritual Awareness	Develops and articulates personal belief system; Understands roles of spirituality in personal and group values and behaviors
Personal and Educational Goals	Sets, articulates, and pursues individual goals; Articulate personal and educational goals and objectives; Uses personal and educational goals to guide decisions; Understands the effect of one’s personal and educational goals on others

The FSAP must be (a) intentional, (b) coherent, (c) based on theories and knowledge of learning and human development, (d) reflective of developmental and demographic profiles of the student population, and (e) responsive to needs of individuals, special populations, and communities.

The FSAP must include the following elements:

· Educational programming that enhances member knowledge, understanding, and competencies essential for academic success, personal development, and the exercise of leadership. Educational programming must complement the academic curriculum.

Activities that improve the student’s chances of academic success are particularly important. Programs should address the maturation and development of students and facilitate the application of knowledge and skills through experiential opportunities.

· Staff members who provide programs that encourage faculty, staff, and administrator involvement and interaction with students.

Leadership programs should help the individual effectively understand and manage group processes, particularly the relevant aspects of self-governance and accountability. Leadership programs also should enable students to gain knowledge about assessing leadership and management skills.

Good citizenship development programs, including opportunities for self-learning, should assist students in becoming responsible and involved community members.

· Social and recreational programming that enhances the members’ knowledge, understanding, and skills necessary for success and the productive use of leisure time.

Social skills programs should assist individuals in developing more mature and satisfying interpersonal relationships.

Educational programs should promote wellness, teamwork, sportsmanship, and healthy competition

· Opportunities for recognition by the institution as appropriate.

· The institution and the fraternities and sororities must jointly define their relationship. The relationship statement must be formalized, documented, and disseminated.

Campus chapters should participate in the same student organization registration and recognition process as other campus student groups. Additional statements regarding relationships between the institution and its chapters may be defined as appropriate for the campus. Areas of consideration may include:

· a description of the community

· historical relationships

· educational role of fraternities and sororities

· conditions and responsibilities of affiliation

· housing and other facilities

· support and program orientation

· governance and authority [e.g., national and international organization affiliation and expansion]

· reference to comprehensive policy documents

· expectations of the institution and the fraternity and sorority community

· accountability to other student governing bodies

· Educational programming that addresses aspects of the fraternity and sorority community that are currently or historically problematic to the institution including housing safety, hazing, alcohol and other drug abuse, sexual harassment, racism, intolerance based on religion or sexual orientation, and other practices and attitudes that diminish human dignity or the physical and social security of the host institution or host community.

· Professional staff members who assist students to function productively within the institution and to fully understand the rights and responsibilities of individuals and groups.

This may include such activities as interpreting institutional policies, administering a disciplinary system that safeguards due process, conducting performance evaluations, and providing outreach programming to familiarize other departments and community agencies with fraternity and sorority life. Staff members should avoid social situations or appearance of preferential treatment that may pose conflicts of interest.

The program may include awards for academic and service achievement as well as chapter/community monitoring.

· Enforcement of applicable laws as well as institutional policies with particular attention paid to housing safety, hazing, the use and possession of alcohol and other drugs, sexual harassment, racism, intolerance based on religion or sexual orientation, and other practices and attitudes that diminish human dignity.

· Advising chapters, their individual members, their officers, and their alumni regarding leadership roles and responsibilities.

Advising services to chapters may include:

· monitoring scholastic standing of chapter members individually and collectively and recommending programs for scholastic improvement

· meeting with chapter leaders to discuss individual and chapter goals and developmental needs;

· assisting student members to understand their responsibilities to the group and to the future of the organization

· attending chapter meetings on a periodic basis

· encouraging chapter members’ attendance at regional, and national or international conferences

· evaluating chapter development and recommending programs for improvement

· providing assistance and advice in planning chapter programs (e.g., fund raising, and fiscal management)

Advising services for the fraternity and sorority system (e.g., chapter advisors, house corporation members, chapter presidents, and institutional administrators) may include:

· providing workshops, programs, retreats, and seminars on relevant topics (e.g., human relations, sexual responsibility, and eating disorders/body image)

· coordinating information gathering and dissemination regarding fraternity and sorority life via monthly meetings, newsletters, and/or information bulletins to the various entities involved in fraternity and sorority life

· acquiring resources for and promoting service project

· advising governing bodies

· providing assistance and advice in the planning of fraternity and sorority community programs (e.g., Fraternity and Sorority Week)

· publishing documents that focus on current events, leadership opportunities, and other information regarding fraternity and sorority life

· developing and distributing a speakers’ directory for distribution that focuses on educational programs

· coordinating annual fire prevention and energy conservation programs in conjunction with local agencies for housed organizations

· coordinating cooperative buying efforts in conjunction with local chapters and/or councils

· monitoring of membership statistics and academic retention by chapter and community

Advising services with other agencies may include:

· collaborating with national or international organizations when applicable/appropriate

· establishing and coordinating communication with local alumni volunteers

· serving as an immediate information resource for students, alumni, and administrators

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 2. PROGRAM (Criterion Measures) 2.1 The program promotes student learning and development that is purposeful and holistic. 2.2 The program has identified student learning and development outcomes that are relevant to its purpose 2.3 The program provides students with opportunities designed to encourage achievement of the identified outcomes. 2.4The program provides evidence of its impact on the achievement of student learning and development outcomes in the domains checked List student learning and/or developmental outcomes in spaces provided 2.4.1 Intellectual Growth 2.4.2 Effective Communication 2.4.3 Enhanced Self-Esteem 2.4.4 Realistic Self-Appraisal 2.4.5 Clarified Values 2.4.6 Career Choices 2.4.7 Leadership Development 2.4.8 Healthy Behavior 2.4.9 Meaningful Interpersonal Relationships 2.4.10 Independence 2.4.11 Collaboration 2.4.12 Social Responsibility 2.4.13 Satisfying and Productive Lifestyle 2.4.14 Appreciate Diversity 2.4.15 Spiritual Awareness 2.4.16 Personal and Educational Goals 2.5Program offerings are intentional, coherent and based on theories of learning and human development 2.6Program offerings are designed to meet the developmental needs of relevant student populations and communities 2.7The program includes … 2.7a educational programming complementary to the academic program 2.7b encouragement of faculty, staff, and administrator interaction with students 2.7c programming to enhance productive use of leisure time 2.7d opportunities for recognition of the program by the institution 2.7e a well-defined and formalized relationship with the institution 2.7f programming to address historically problematic aspects of fraternity and sorority life 2.7g effort by staff members to assist students to function productively and to fully understand their rights and responsibilities within the institution 2.7h enforcement of applicable laws and institutional policies regarding housing safety, hazing, use and possession of alcohol and other drugs, sexual harassment, racism, intolerance, and other practices that diminish human dignity 2.7i advise to members, officers, and alumni concerning their leadership roles and responsibilities

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES: List Criterion Number

Part 2: Program Overview Questions

2.1 What are the primary elements of the program?

2.2 What evidence exists that confirms the program contributes to student learning and development?

2.3 What evidence is available to confirm program goals’ achievement?

Part 3: LEADERSHIP

Effective and ethical leadership is essential to the success of all organizations. Institutions must appoint, position and empower Fraternity and Sorority Advising Program (FSAP) leaders within the administrative structure to accomplish stated missions. FSAP leaders at various levels must be selected on the basis of formal education and training, relevant work experience, personal skills and competencies, relevant professional credentials, as well as potential for promoting learning and development in students, applying effective practices to educational processes, and enhancing institutional effectiveness. Institutions must determine expectations of accountability for leaders and fairly assess their performance.

Leaders of the FSAP must exercise authority over resources for which they are responsible to achieve their respective missions.

FSAP leaders must:

· articulate a vision for their organization

· set goals and objectives based on the needs and capabilities of the population served

· promote student learning and development

· prescribe and practice ethical behavior

· recruit, select, supervise, and develop others in the organization

· manage financial resources

· coordinate human resources

· plan, budget for, and evaluate personnel and programs

· apply effective practices to educational and administrative processes

· communicate effectively

· initiate collaborative interaction between individuals and agencies that possess legitimate concerns and interests in the functional area

FSAP leaders must identify and find means to address individual, organizational, or environmental conditions that inhibit goal achievement.

FSAP leaders must promote campus environments that result in multiple opportunities for student learning and development.

FSAP leaders must continuously improve programs and services in response to changing needs of students and other constituents, and evolving institutional priorities.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 3. LEADERSHIP (Criterion Measures) 3.1 The host institution has selected, positioned, and empowered a program leader. 3.2 Program leaders at all levels are qualified on the bases of education, experience, competence, and professional credentials. 3.3 Program leaders apply effective practices that promote student learning and institutional effectiveness. 3.4 Clearly defined leader accountability expectations are in place. 3.5 Leader performance is fairly assessed on a regular basis. 3.6 The leader exercises authority over program resources and uses them effectively. 3.7 The program leader . . . 3.7a articulates an organizational vision and goals that include promotion of student learning and development based on the needs of the population served 3.7b prescribes and practices appropriate ethical behavior 3.7c recruits, selects, supervises, instructs, and coordinates staff members 3.7d manages fiscal, physical, and human resources effectively 3.7e applies effective practices to educational and administrative processes 3.8 Communicates effectively and initiates collaborations with individuals and agencies to enhance program functions. 3.9 The leader deals effectively with individuals and environmental conditions that inhibit goal achievement. 3.10 The leader encourages campus environments that promote multiple opportunities for student learning and development. 3.11 The leader strives to improve the program in response to evolving student needs and institutional priorities.

Rating Scales ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES: List Criterion Number

Part 3: Leadership Overview Questions

3.1 In what ways are program leaders qualified for their roles?

3.2 In what ways are program leaders positioned and empowered to accomplish the program mission?

3.3 How are program leaders accountable for their performance?

3.4 What leadership practices best describe program leaders?

Part 4: ORGANIZATION and MANAGEMENT

Guided by an overarching intent to ensure student learning and development, the Fraternity and Sorority Advising Program (FSAP) must be structured purposefully and managed effectively to achieve stated goals. Evidence of appropriate structure must include current and accessible policies and procedures, written performance expectations for all employees, functional workflow graphics or organizational charts, and clearly stated service delivery expectations.

Evidence of effective management must include use of comprehensive and accurate information for decisions, clear sources and channels of authority, effective communication practices, decision-making and conflict resolution procedures, responsiveness to changing conditions, accountability and evaluation systems, and recognition and reward processes. The FSAP must provide channels within the organization for regular review of administrative policies and procedures.

The FSAP must be organized to encourage positive relationships with students.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 4. ORGANIZATION AND ADMINISTRATION (Criterion Measures) 4.1 The program is structured purposefully and managed effectively. 4.2 Written policies, procedures, performance expectations, workflow graphics, and clearly stated delivery expectations are in place. 4.3 Effective management practice exists that includes access to and use of relevant data, clear channels of authority, and viable communications, accountability, and evaluation systems. 4.4 Channels are in place for regular review of administrative policies and procedures. 4.5 The program is organized to encourage positive relationships with students.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES: List Criterion Number

Part 4: Organization and Management Overview Questions

4.1 What are the institutional organizational structures that define, enable, or restrain the program?

4.2 What protocols or processes are in place to insure effective management of the program?

Part 5: HUMAN RESOURCES

The Fraternity and Sorority Advising Program (FSAP) must be staffed adequately by individuals qualified to accomplish its mission and goals. Within established guidelines of the institution, the FSAP must establish procedures for staff selection, training, and evaluation; set expectations for supervision, and provide appropriate professional development opportunities. The FSAP must strive to improve the professional competence and skills of all personnel it employs.

FSAP professional staff members must hold an earned graduate degree in a field relevant to the position they hold or must possess an appropriate combination of educational credentials and related work experience.

Appropriate preparatory graduate level coursework may include organizational behavior and development, oral and written communication, research and evaluation, ethics, appraisal of educational practices, group dynamics, budgeting, counseling techniques, leadership development, learning and human development theories, higher education administration, performance appraisal and supervision, administrative uses of computers, legal issues in higher education, and student affairs functions.

Effective management is critical to the success of the program, with expertise often required in the areas of housing, dining, accounting, safety and risk management, alumni relations, and programming. In addition, professional staff members should have experience in the development and implementation of educational programs for students. Staff members should be qualified to work with various internal and external agencies in formulating goals and directions for the chapters and community that are consistent with institutional policies.

Degree or credential-seeking interns must be qualified by enrollment in an appropriate field of study and by relevant experience. These individuals must be trained and supervised adequately by professional staff members holding educational credentials and related work experience appropriate for supervision.

Student employees and volunteers must be carefully selected, trained, supervised, and evaluated. They must be trained on how and when to refer those in need of assistance to qualified staff members and have access to a supervisor for assistance in making these judgments. Student employees and volunteers must be provided clear and precise job descriptions, pre-service training based on assessed needs, and continuing staff development.

The use of graduate assistants and interns may be a way to expand staff capabilities and to provide valuable experience for professionals who have an interest in the field of fraternity and sorority advising.

When appropriate, student employees or volunteers may be utilized and assigned responsibilities for specific projects that are administered or coordinated within the program. Students can lend a valuable perspective to educational programming efforts

The Fraternity and Sorority Advising Program (FSAP) must have technical and support staff members adequate to accomplish its mission. Staff members must be technologically proficient and qualified to perform their job functions, be knowledgeable of ethical and legal uses of technology, and have access to training. The level of staffing and workloads must be adequate and appropriate for program and service demands.

Salary levels and fringe benefits for all FSAP staff members must be commensurate with those for comparable positions within the institution, in similar institutions, and in the relevant geographic area.

The FSAP must institute hiring and promotion practices that are fair, inclusive, and non-discriminatory. Programs and services must employ a diverse staff to provide readily identifiable role models for students and to enrich the campus community.

The FSAP must create and maintain position descriptions for all staff members and provide regular performance planning and appraisals.

The FSAP must have a system for regular staff evaluation and must provide access to continuing education and professional development opportunities, including in-service training programs and participation in professional conferences and workshops.

FSAP professional staff members must engage in professional development opportunities to keep abreast of research, theories, legislation, policies, and developments that affect fraternity and sorority advising.

These activities may include in-service training programs, participation in professional conferences, workshops, and other continuing education activities.

The level of FSAP services must be established and reviewed regularly with regard to demands, enrollment, user surveys, diversity of services offered, institutional resources, and other services available on the campus and in the local community.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 5. HUMAN RESOURCES (Criterion Measures) 5.1 The program is staffed adequately with personnel qualified to accomplish its mission. 5.2 Procedures are in place for staff selection, training, evaluation; supervision, and professional development opportunities. 5.3 The program strives to improve the professional competence and skills of all staff members. 5.4 Professional staff members hold either a relevant graduate degree or possess an appropriate combination of formal education and related work experience. 5.5 Degree or credential-seeking interns are qualified by enrollment in an appropriate field of study and by relevant experience and are trained and supervised by professional staff members with appropriate credentials and work experience. 5.6 Student employees and volunteers are carefully selected, trained, supervised, and evaluated and have access to a qualified supervisor for guidance when exposed to situation beyond their training. 5.7 Student employees and volunteers are provided precise job descriptions, pre-service training, and continuing staff development. 5.8 Technologically trained and proficient staff members who are knowledgeable of ethical and legal uses of technology are in place to carry out essential program functions. 5.9 Staffing and workload levels are adequate and appropriate to meet the demands placed on the program by students and other constituents. 5.10 Staff member compensation is commensurate with those in comparable positions in comparable institutions and situations in the relevant geographical region. 5.11 Hiring and promotion practices are fair, inclusive, and non-discriminatory. 5.12 A diverse program staff is in place that provides readily identifiable role models for students. 5.13 Position descriptions for all staff members are in place and used for performance appraisal and planning purposes. 5.14 The program has a system for regular staff evaluation. 5.15 The program provides staff members with continuing education and professional development opportunities including in-service programs and professional conferences and workshops. 5.16 The level of staffing of the program is evaluated regularly.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 5: Human Resources Overview Questions

5.1 What is the strategic plan for staffing the program?

5.2 In what ways are staff members’ qualifications insured and their performance judged?

5.3 In what ways does the program train, supervise, and evaluate staff members?

Part 6: FINANCIAL RESOURCES

The Fraternity and Sorority Advising Program (FSAP) must have adequate funding to accomplish its mission and goals. Funding priorities must be determined within the context of the stated mission, goals, objectives and comprehensive analysis of the needs and capabilities of students and the availability of internal or external resources.

The FSAP must demonstrate fiscal responsibility and cost effectiveness consistent with institutional protocols.

When any special institutional or fraternity and sorority funding or expenditure accounts are used, professional staff members should provide for the collection and disbursement of funds and follow the institution’s accounting procedures.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 6. FINANCIAL RESOURCES (Criterion Measures) 6.1 The program has adequate funding to accomplish its mission and goals. 6.2 Funding priorities are determined within the context of program mission, student needs, and available fiscal resources. 6.3 The program demonstrates fiscal responsibility and cost effectiveness consistent with institutional protocols.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 6: Financial Resources Overview Questions

6.1 What is the funding strategy for the program?

6.2 What evidence exists to confirm fiscal responsibility and cost-effectiveness?

Part 7: FACILITIES, TECHNOLOGY, and EQUIPMENT

The Fraternity and Sorority Advising Program (FSAP) must have adequate, suitably located facilities, adequate technology, and equipment to support its mission and goals efficiently and effectively. Facilities, technology, and equipment must be evaluated regularly and be in compliance with relevant federal, state, provincial, and local requirements to provide for access, health, safety, and security.

Contracts with outside vendors must include adherence to ethical and institutional policies.

Houses or common rooms that are owned, rented, or otherwise assigned to fraternities and sororities for their use must be managed in accordance with all applicable regulatory and statutory requirements of the host institution and relevant government authorities.

To effectively carry out essential activities, services, and programs, adequate space should be provided for private consultation, work areas, equipment storage, and resource library. Any space should be accessible and integrated with other institutional student support services.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 7. FACILITIES, TECHNOLOGY, and EQUIPMENT (Criterion Measures) 7.1 The program has adequate, suitably located facilities, technology, and equipment to support its mission. 7.2 Program facilities, technology, and equipment is evaluated regularly. 7.3 Facilities, technology, and equipment is in compliance with relevant legal and institutional requirements that ensure access, health, safety, and security of students and other users. 7.4 Contract made with venders adhere to ethical and institutional policies. 7.5 Houses used by the program are managed in accordance with all applicable regulatory and statutory requirements of the host institution.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 7: Facilities, Technology, and Equipment Overview Questions

7.1 How are facilities, technology, and equipment inventoried and maintained?

7.2 What evidence exists to confirm facilities, technology, and equipment access, health, safety, and security for all who are served by the program?

Part 8: LEGAL RESPONSIBILITIES

Fraternity and Sorority Advising Program (FSAP) staff members must be knowledgeable about and responsive to laws and regulations that relate to their respective responsibilities. FSAP staff members must inform users of programs and services and officials, as appropriate, of legal obligations and limitations including constitutional, statutory, regulatory, and case law; mandatory laws and orders emanating from federal, state/provincial and local governments; and the institution’s policies.

FSAP staff members must use reasonable and informed practices to limit the liability exposure of the institution, its officers, employees, and agents. Staff members must be informed about institutional policies regarding personal liability and related insurance coverage options.

The institution must provide access to legal advice for FSAP staff members as needed to carry out assigned responsibilities.

The institution must inform FSAP staff and students in a timely and systematic fashion about extraordinary or changing legal obligations and potential liabilities.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 8. LEGAL RESPONSIBILITIES (Criterion Measures) 8.1Program staff members are knowledgeable about and response to laws and regulations relevant to their respective responsibilities. 8.2Staff members inform users and officials of legal obligations and limitations associated with implementing the program. 8.3Staff members use informed practice to limit the liability exposure of the institution and its personnel. 8.4Staff members are informed about institutional policies regarding personal liability and related insurance coverage options. 8.5 Legal advice is available to staff members as needed to carry out assigned responsibilities. 8.6 Both staff and students are informed in systematic fashion about extraordinary or changing legal obligations and potential liabilities.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 8: Legal Responsibilities Overview Questions

8.1 What are the crucial legal issues faced by the program?

8.2 How are staff members instructed, advised, or assisted with legal concerns?

Part 9: EQUITY and ACCESS

Fraternity and Sorority Advising Program (FSAP) staff members must ensure that services and programs are provided on a fair and equitable basis. Facilities, programs and services must be accessible. Hours of operation and delivery of and access to programs and services must be responsive to the needs of all students and other constituents. The FSAP must adhere to the spirit and intent of equal opportunity laws.

The FSAP must be open and readily accessible to all students and must not discriminate except where sanctioned by law and institutional policy. Discrimination must be avoided on the bases of age; color; creed; cultural heritage; disability; ethnicity; gender identity; nationality; political affiliation; religious affiliation; sex; sexual orientation; or social, economic, marital, or veteran status.

Consistent with their mission and goals, the FSAP must take affirmative action to remedy significant imbalances in student participation and staffing patterns.

As the demographic profiles of campuses change and new instructional delivery methods are introduced, institutions must recognize the needs of students who participate in distance learning for access to programs and services offered on campus.  Institutions must provide appropriate services in ways that are accessible to distance learners and assist them in identifying and gaining access to other appropriate services in their geographic region.

The FSAP program must advocate for the needs of specific underrepresented populations.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 9. EQUITY AND ACCESS (Criterion Measures) 9.1 All programs and services are provided on a fair and equitable basis. 9.2 All program facilities and services are accessible to prospective user 9.3 Program operations and delivery are responsive to the needs of all students and other users. 9.4 All services adhere to the spirit and intent of equal opportunity laws. 9.5 Program policies and practices do not discriminate against any potential users. 9.6 The program acts to remedy imbalances in student participation and staffing 9.7 Services are conveniently available and accessible to distance learner students or arrangements have been made for students to have access to related services in their geographical area. 9.8 The program advocates for the needs of specific underrepresented populations.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 9: Equity and Access Overview Questions

9.1 How does the program insure non-discriminatory, fair, and equitable treatment to all constituents?

9.2 What policies and/or practices are in place to address imbalances in participation among selected categories of students and imbalances in staffing patterns among selected categories of staff members?

Part 10: CAMPUS and EXTERNAL RELATIONS

The Fraternity and Sorority Advising Program (FSAP) must establish, maintain, and promote effective relations with relevant individuals, campus offices, and external stakeholders.

FSAP staff members must seek out and utilize multiple learning resource opportunities in the delivery of services and programs. These include the national or international headquarters staff, alumni, chapter officers and members, faculty members, institutional administrators, and community resources.

The FSAP must maintain effective contact with its local chapters’ national and international representatives.

A team approach in working with students in the local chapters should be a common goal of advisors, alumni, and national or international representatives.

Faculty and staff members are valuable as chapter advisors and role models for students. They may serve on committees that focus on institutional issues affecting the fraternity and sorority community. Further, faculty members can help shape the institutional policy with regard to the fraternity and sorority community. Effective and consistent communications among faculty and staff members, fraternity and sorority chapter members, and chapter advisors can enhance the creation of meaningful learning experiences to improve academic success and increase understanding of educational goals.

Because alumni can serve as valuable resources, program staff members should encourage and enlist a productive level of alumni involvement and assist with information exchange and collaborative programming efforts.

The staff member is typically the principal representative of the administration to the fraternity and sorority community as well as the principal advocate for the fraternity and sorority community within the administration.

Particularly when houses are located in community neighborhoods, good working relationships with neighbors, merchants and community leaders must be maintained to promote cooperative solutions to problems that may arise.

Chapter houses may be governed by the local community and have access to its services and agencies.

The FSAP must assist students in maintaining responsible community living.

Attention should be paid to issues such as fire safety, noise control, parking, trash removal, security, facility and property maintenance and life safety and health code compliance.

Philanthropic activities and community volunteer involvement, which have been traditional components of fraternity and sorority programs, should be developed, maintained, and encouraged.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 10. CAMPUS and EXTERNAL RELATIONS (Criterion Measures) 10.1 The program has established, maintained, and promoted effective relations with relevant campus and external individuals and agencies. 10.2 Staff members seek out and use multiple opportunities for delivery of services and programs. 10.3 The program maintains effective contact with chapter national and international representatives. 10.4 The program maintains good working relationships with neighbors, merchants, and community leaders. 10.5 The program assists students in responsible community living.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 10: Campus and External Relations Overview Questions

10.1 With which relevant individuals, groups, campus offices, and external agencies must the program maintain effectively relations?

10.2 What evidence confirms effective relationships with program constituents?

Part 11: DIVERSITY

Within the context of each institution's unique mission, diversity enriches the community and enhances the collegiate experience for all; therefore, the Fraternity and Sorority Advising Program (FSAP) must nurture environments where commonalties and differences among people are recognized and honored.

The FSAP must promote educational experiences that are characterized by open and continuous communication that deepens understanding of one's own identity, culture, and heritage, and that of others. The FSAP must educate and promote respect about commonalties and differences in their historical and cultural contexts.

The FSAP must address the characteristics and needs of a diverse population when establishing and implementing policies and procedures.

The FSAP must enhance students’ knowledge, understanding, skills, and responsibilities associated with being a member of a pluralistic society. The program must provide educational efforts that focus on awareness of cultural, religious, sexual orientation, and gender identity differences.

These efforts should also include assessment of possible prejudices and desirable behavioral changes.

The FSAP must include outreach to underrepresented populations in membership recruitment activities.

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 11. DIVERSITY (Criterion Measures) 11.1 The program nurtures environments wherein commonalties and differences among people are recognized and honored. 11.2 The program promotes experiences characterized by open communication that deepens understanding of identity, culture, and heritage. 11.3 The program promotes respect for commonalities and differences in historical and cultural contexts. 11.4 The program addresses characteristics and needs of diverse populations when establishing and implementing policies and procedures. 11.5 The program provides education of cultural, religious, sexual orientation, and gender identity differences among students. 11.6 The program provides outreach to underrepresented populations in recruitment.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 11: Diversity Overview Questions

11.1 In what ways does the program contribute to the nurturing of diversity?

11.2 How does the program serve the needs of diverse populations?

Part 12: ETHICS

All persons involved in the delivery of Fraternity and Sorority Advising Programs (FSAP) must adhere to the highest principles of ethical behavior. The FSAP must develop or adopt and implement appropriate statements of ethical practice. The FSAP must publish these statements and ensure their periodic review by relevant constituencies .

Staff members must ensure that privacy and confidentiality are maintained with respect to all communications and records to the extent that such records are protected under the law and appropriate statements of ethical practice. Information contained in students’ education records must not be disclosed without written consent except as allowed by relevant laws and institutional policies. FSAP staff members must disclose to appropriate authorities information judged to be of an emergency nature, especially when the safety of the individual or others is involved, or when otherwise required by institutional policy or relevant law.

All FSAP staff members must be aware of and comply with the provisions contained in the institution's human subjects research policy and in other relevant institutional policies addressing ethical practices and confidentiality of research data concerning individuals.

FSAP staff members must recognize and avoid personal conflict of interest or appearance thereof in their transactions with students and others.

FSAP staff members must strive to insure the fair, objective, and impartial treatment of all persons with whom they deal. Staff members must not participate in nor condone any form of harassment that demeans persons or creates an intimidating, hostile, or offensive campus environment.

When handling institutional funds, all FSAP staff members must ensure that such funds are managed in accordance with established and responsible accounting procedures and the fiscal policies or processes of the institution.

FSAP staff members must perform their duties within the limits of their training, expertise, and competence. When these limits are exceeded, individuals in need of further assistance must be referred to persons possessing appropriate qualifications.

FSAP staff members must use suitable means to confront and otherwise hold accountable other staff members who exhibit unethical behavior.

FSAP staff members must be knowledgeable about and practice ethical behavior in the use of technology.

FSAP staff members must be familiar with, adhere to, advocate for, and model relevant ethical standards in the field.

FSAP staff members must demonstrate a high level of ethical conduct. The program must adopt a statement of ethics that strives to:

· treat fairly all students who wish to affiliate

· eliminate illegal discrimination associated with the selection of members

· uphold applicable standards of conduct expressed by the institution and by the respective national or international organizations

ND 1 2 3 4 NR

Not Done Not Met Minimally Met Well Met Fully Met Not Rated

PART 12. ETHICS (Criterion Measures) 12.1 All program staff members adhere to the principles of ethical behavior adopted, published, and disseminated by the program to guide ethical practice. 12.2 The program has a written statement of ethical practice that is reviewed periodically. 12.3 Privacy and confidentiality are maintained with respect to all communications and records to the extent protected under the law and program statements of ethical practice. 12.4 Information contained in students’ education records is never disclosed without written consent except as allowed by law and institutional policy. 12.5 Information judged to be of an emergency nature when an individual’s safety or that of others in involved is disclose to appropriate authorities. 12.6 All staff members comply with the institution's human subjects research and other policies addressing confidentiality of research data concerning individuals. 12.6 Staff members avoid personal conflicts of interest or appearance thereof in transactions with students and others. 12.7 Staff members strive to ensure the fair, objective, and impartial treatment of all persons with whom they deal and do not condone or participate in behavior that demeans persons or creates an intimidating, hostile, or offensive campus environment. 12.8 Staff members ensure that funds are managed in accordance with established institutional fiscal accounting procedures, policies, and processes. 12.9 All staff members perform assigned duties within the limits of training, expertise, and competence and when these limits are exceeded referrals are made to persons possessing appropriate qualifications. 12.10 Staff members confront and otherwise hold accountable others who exhibit unethical behavior. 12.11 Staff members practice ethical behavior in the use of technology. 12.12 Staff members comply with relevant ethical standards. 12.13 The program adopts at statement of ethics to … 12.13a treat fairly all students who wish to affiliate 12.13b eliminate illegal discrimination in the selection of members 12.13c uphold applicable standards of conduct of the institution and national and international organizations.

Rating Scale ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR ND 1 2 3 4 NR

NOTES List Criterion Number

Part 12: Ethics Overview Questions

12.1 What ethical principles, standards, statements, or codes guide the program and its staff members?

12.2What is the program’s strategy for managing student and staff member confidentiality issues?