Frequently Asked Questions - Residence Life and
Dining Services
How secure are the residence halls?
When does my son or daughter have to move out after final exams?
Does my son or daughter need to remove any items from his or her room during breaks?
What is UK's visitation policy for the residence halls?
How should I send address mail to my son or daughter living in a campus residence hall?
The mail that I sent to my son or daughter's residence hall was never received. What should we
do? What should my student do if he or she does not get along with his or her roommate?
What is the difference between Dining Plans and the Plus Account?
Where can my student add more money to his or her Plus Account?
How can I add more money to my student's Plus Account?
How secure are the residence halls?
There are a number of measures in place to provide a safe living environment for our students. The front doors of
all residence halls are guarded by a card access system. The front desks of all residence halls are staffed 24 hours a day. All visitors must check-in at the front desk and be escorted at all times.
Security cameras are installed in all residence halls and are monitored by front desk staff. Sprinklers and smoke detectors are in place in all halls. Students are encouraged to lock their doors when
they are gone and not to prop any exterior doors open.
When does my son or daughter have to move out after final exams?
Students are expected to move out the day of their last final exam. Students who are
unable to move out at that time should contact their Hall Director in order to receive permission to stay later.
Does my son or daughter need to remove any items from his or her room during breaks?
Students do not have to remove any items from their rooms during
Thanksgiving, Winter, and Spring breaks. However, we recommend that students take small valuables home with them over the break periods. Even though the residence halls are locked during the breaks,
staff members are not available to monitor the buildings and cannot guarantee the security of the rooms.
What is UK's visitation policy for the residence halls?
Different residence halls have different policies ranging from 24-7 visitation to limited
visitation. Regardless of which policy is in place, all guests must sign in and be escorted at all times. More information is available at
www.uky.edu/StudentAffairs/ResidenceLife/.
How should I send address mail to my son or daughter living in a campus residence hall?
Use the following address format:
Name
University of
Kentucky
Residence Hall Name, Box Number
Lexington, KY 40526-hall speed sort number
Below is a list of campus speed sort numbers for residence halls:
| Blanding I | 0153 | Blanding II | 0143 | Blanding III | 0144 |
| Blanding IV | 0146 | Blanding Tower | 0145 | Blazer | 0012 |
| Boyd | 0008 | Donovan | 0072 | Haggin | 0111 |
| Holmes | 0006 | Jewell | 0007 | Kirwan I | 0152 |
| Kirwan II | 0151 | Kirwan III | 0150 | Kirwan IV | 0148 |
| Kirwan Tower | 0149 | Keeneland | 0011 | Patterson | 0009 |
| Wildcat Lodge | 0242 | Smith Hall | 0565 | Baldwin Hall | 0566 |
| Ingels Hall | 0567 | New North Hall | 0568 | ||
If you are mailing to a student in Greg Page Apartments, you should mail under the zip code 40503. You do not need a speed sort number.
The mail that I sent to my son or daughter's residence hall was never received. What should we do?
Your son or daughter should visit the main campus
branch of the U.S. Post Office located in the basement of the Whitehall Classroom Building to report the loss.
What should my student do if he or she does not get along with his or her roommate?
At the beginning of each school year, Resident Advisors (R.A.s)
sit down with each roommate pair and talk over issues that commonly cause conflict. This conversation results in a written agreement between the roommates that addresses each of these issues. If your
student is having conflict with his or her roommate, we recommend that your student contact the R.A. Depending on the circumstances, the R.A. can help facilitate a discussion about the problem
behaviors and possibly re-write the roommate agreement. If potential policy violations are involved, the person accused of violating policy may be brought through the hall disciplinary process. In any
event, contacting the R.A. or Hall Director is the best first step to take when addressing roommate conflicts.
What is the difference between Dining Plans and the Plus Account?
A Dining Plan is mandatory for students living in the Residence Halls. Each Dining Plan has two components, Meals and Flex Dollars. Choose from Weekly Meals or a Block Meal Plan.
Unused Weekly Meals cannot be refunded, accumulated or carried over to the next week. Unused Block Meals cannot be refunded or carried over at the end of the semester.
Up to $100 unused Flex Dollars will transfer between the Fall and Spring semesters, provided there is an active Spring Dining Plan.
Unused Flex dollars expire at the end of the Spring semester are non-refundable and non-transferable. Visit Dining Services' web page for more information on Dining Plans.
The Plus Account is an optional debit program for University of Kentucky and Bluegrass Community & Technical College students, faculty and staff. A Plus Account is automatically open and accessed as a feature of your UK WildCard Student ID, UK Faculty/Staff ID or BCTC Student ID. The Plus Account is extremely flexible and widely used on campus and off campus for dining‚ laundry‚ bookstores‚ printing‚ copying‚ prescriptions‚ and much more. Residence Hall laundry and campus printing may only be accessed using a Plus Account.
Where can my student add more money to my student's Plus Account?
Effective July 1, 2009, funds may be deposited in whole dollars amounts at the following locations:
- Online at www.uky.edu/PlusAccount ($20 minimum deposit, $2 convenience fee);
- The Dining & Plus Account Office in 101 Student Center ($20 minimum deposit);
- Student Billing Services in 18 Funkhouser Building ($20 minimum deposit);
- DART machines in campus computer labs.
Please Note: Online deposits can be made with Visa® or MasterCard®. The Dining & Plus Account Office accepts cash‚ check‚ Visa® or MasterCard®‚. Student Billing Services accepts cash or checks and DART machines accept cash only.
All Plus Account monies may be refunded less a $5 processing fee or will automatically carry forward.
How can I add more money to my student's Plus Account?
Checks ($20 minimum deposit) can be mailed directly to the Dining & Plus Account Office, 101 Student Center, Lexington, KY 40506-0030. Checks mailed to the student and made payable to the "University of Kentucky" can be taken to the Dining & Plus Account Office or Student Billing Services, Room 18 Funkhouser Building. "Plus Account" and the Student ID Number should be indicated in the memo line of the check.
Deposits can also be made online at the Plus Account website, www.uky.edu/PlusAccount , by clicking on "Quick Deposit" ($20 minimum deposit, $2 convenience fee);
All Plus Account monies may be refunded less a $5 processing fee or will automatically carry forward.