Student Account Office
The Student Account Office functions include electronic billing and collection of student fees (tuition, room, board, other fees), processing of tuition and fee payments, disbursement of student financial aid residual refund checks, and providing customer service with student account analysis and counseling assistance for tuition bill payment.
Direct Deposit
The University of Kentucky offers direct deposit of students' excess financial aid funds or other overpayments.
Students Direct Deposit FAQs
The University of Kentucky offers direct deposit of students' excess financial aid funds or other overpayments.
If you have questions, please call Student Billing Services: 859-257-3406 x274 or 859-257-3406 x273.
Instead of receiving a check for your excess financial aid, funds are electronically transferred from the University to a bank account.
- Generally, the funds are deposited in your bank account about 2 business days after the direct deposit entry appears on your student account (depending on your bank).
- Mailing address problems are eliminated.
- You do not have to wait for the mail service to deliver your check.
- There is protection against check theft or loss (Replacement of lost or stolen checks can take 2 weeks).
- You do not have to stand in line at your bank to deposit or cash your check.
- You do not have to worry about the refund if you are out of town or cannot pick up your mail.
- The University can direct deposit to any U.S. financial institution with electronic funds transfer capabilities.
- Most banks participate in the electronic funds transfer network.
- Contact your bank if you have any questions about the bank's ability to accept direct deposit.
- Notification will be sent to your university assigned e-mail account.
- You may enroll anytime during the semester.
- To guarantee processing, please submit the required documentation to Student Billings at least two weeks prior to the anticipated refund.
- The Student Direct Deposit Authorization Form is available for downloading at http://www.uky.edu/StudentBilling/files/DDepositForm.pdf. This form will also be available in the office of Student Billing Services, 18 Funkhouser Building, and in the office of Student Financial Aid, 128 Funkhouser Building.
- Complete and sign the Student Direct Deposit Authorization Form.
- Attach an unused voided check to the form. Be sure to write "VOID" across the face of the check.
- If you choose to deposit to a savings account please attach an unused deposit slip to the form.
- Return the completed form along with the voided check or the deposit slip to:
Student Billing Services
Direct Deposit Processing
18 Funkhouser Building
Lexington, KY 40506-0054
- A notification will be sent to your University assigned email account.
- Complete and sign a new Student Direct Deposit Authorization Form.
- Attach an unused voided check or deposit slip from the new account.
- Return the completed form along with the voided check or the deposit slip to Student Billing Services.
- Complete and sign a new Student Direct Deposit Authorization Form.
- Check the box to Delete Authorization.
How To Pay Your Fees
Pay in person
Cash, check, and money order payments may be made in person in the Office of Student Billing Services, 18 Funkhouser Building from 8:00 a.m. - 4:30 p.m. Monday through Friday.
Pay by mail
Check and money order payments may also be mailed to:
Student Billing Services
P.O. Box 931147
Cleveland, Ohio 44193.
To ensure proper credit make checks payable to The University of Kentucky and always include the student's account number. A returned check fee of $25 will be accessed for dishonored checks.
Pay by credit card online
Visa, Mastercard, Discover, and American Express payments are accepted only on line at myUK. The student's Active Directory account and password are required.
Pay by electronic check
Pay from your checking account online at myUK. The student's Active Directory account and password are required.
Billing Information and Payment Deadlines
Monthly electronic student account statements will be sent to the student's university assigned email address. Accounts statements will be sent at the beginning of each month itemizing that month's new charges and credits. If the TOTAL amount due (less estimated financial aid) is not received on or before the 22nd of the month, a fee of 1.25% will be assessed on the remaining account balance. Students are ineligible to register for future semesters until the account balance is paid in full. In addition students will be liable for all collection costs incurred should the account be referred to an outside collection agency.
Sponsored Billing
Students who have a tuition sponsor (an embassy, government program, or any other agency/business outside the University of Kentucky) billed on their behalf for a portion of or all their tuition and fees must provide an official authorization.
The official authorization must meet the following criteria:
- Must be on agency letterhead
- Must have an official signature
- Billing address of the sponsor
- Name and phone number of a contact person
- Specify the length of sponsorship
- Specify what fees or portion of fees sponsor will pay
Once this documentation is provided, the student account will be credited and the sponsor will be billed directly. To avoid late payment penalties, please submit your official authorization to Student Billing Services by August 22nd for the Fall semester and January 22nd for the Spring semester.
Students who wish to use their KAPT benefits must submit a KAPT billing authorization form each semester. This form may be downloaded at the KAPT website.
Refund Checks/Direct Deposit
An overpayment of charges will result in a credit balance on the student account. Credit balances that are refundable are processed bi-weekly and either mailed to the student CURRENT mailing address on record, or deposited electronically into the students bank account. Students paying by personal check must wait thirty days after the payment has been posted to the account before their refund check is processed.
Students who opt for Online Student Direct Deposit are responsible for ensuring the accuracy of routing and banking account numbers to avoid delays in receiving their funds.
- Direct Deposit FAQs (PDF)
- Direct Deposit Authorization Form (PDF)
Privacy
Federal regulations/FERPA prohibits the University of Kentucky from releasing financial information to the student or third party (including parents, spouses or relatives) without student identification or a Passcode. The Passcode must be established by the student on MyUK portal.
Stops & Waivers
A stop on an account indicates that a student owes money or must complete a process with a particular office prior to registration or add/drop activity. Stops must be removed from a students account before registering for classes or receiving a transcript. A student may check whether or not they have a stop by calling the appropriate department in which the stop was placed.
Address Change
It is important to maintain your addresses at all times. All addresses may be updated at the following:
- myUK
- Student Billing Services - 18 Funkhouser
- Registrar's Office - 10 Funkhouser
- Graduate School - Fellowship Office - 203 Gillis Building
Late Fees
All students registering during the Late Registration period will be charged a $40 non-refundable processing fee.
Personal Payment Refunds
Students paying by personal check must wait thirty days after the payment has been posted to the account in order for a refund check to be processed.
Official Fee Refund and Liability/Reassessment
A priority registered student who withdraws from the University by officially canceling his or her registration via UK-VIP or in writing through the Registrar's Office before the first day of classes as designated in the official University calendar or who withdraws from a course before classes start is entitled to a full refund of registration fees paid or to cancellation of the amount owed for the term.
*From the first day of classes through the last day to add a class as designated in the official University calendar, a student who OFFICIALLY WITHDRAWS from the University through the Registrar's Office or from a course is entitled to a refund of 80 percent of the registration fees paid or cancellation of 80 percent of the amount owed for the term, whether or not he or she has attended the class(es).*
After the last day to add a class through the end of the fourth week, as designated in the official University calendar, a student who OFFICIALLY WITHDRAWS from the University in Student Records, 10 Funkhouser, or from a course using UK-VIP is entitled to a refund of one-half the registration fees paid or cancellation of one-half the amount owed for the term.*
No registration fees will be refunded to students who withdraw for urgent, nonacademic reasons after the end of the fourth week as designated in the official University calendar.
As required under section 484B of the Higher Education Act (HEA), to assure recovery of federal financial aid funds, a special refund schedule applies to those students receiving Title IV financial assistance who officially withdraw during their first term of enrollment.
*Students who withdraw from a course will be entitled to a refund only if it changes their status from full-time to part-time or further reduces their part-time status.
Returned Check
A returned check fee of $25 will be accessed for dishonored checks. The University has the right to cancel the registration of any student whose tuition and fees are paid with a "returned check."