The Student Billing text as a link to the homepage.

Frequently Asked Questions

Student Account Office

How do I pay by credit card?

Visa, Mastercard, Discover, and American Express payments are accepted only on line at myUK. Student's Active Directory account and password are required.

Can I pay online from my checking account?

You can pay by electronic check from your checking account at myUK. Student's Active Directory account and password are required.

When is my tuition payment due?

The 22nd of the month for which the charges were billed.

How do I upgrade my meal plan?

Contact Dining Services at 859-257-6159 or visit UK Dining Services.

How do I establish in state residency?

For residency requirements please visit this page.

Where do I submit sponsored billing authorizations?

Sponsored Billing Coordinator
Student Billing Services
18 Funkhouser Building
Lexington, KY 40516
Fax : 859-257-9590

What if all my financial aid has not credited to my account?

For financial aid information please contact 859-257-3172 or visit UK Financial Aid.

How do I establish direct deposit?

Complete direct deposit authorization form and submit to Student Billing Services Direct Deposit Authorization Form (PDF).

How do I establish my privacy Passcode?

This Passcode is established by the student on MyUK portal.

Is there an installment payment plan?

The University of Kentucky does not have an installment payment plan. However, you have the option of paying your student account over the period of up to 3 months. If you choose this option keep in mind that your account will be assessed 1.25% of the unpaid balance monthly and you will be prohibited from priority registration until the account is paid in full.

How do I add to my plus account?

Contact Plus Account Office at 859-257-6159 or visit UK Plus Account.

How do I view my student account activity?

Log on to MyUK portal. Student Active directory and password required.

How do I change my address?

Log on to MyUK portal. Student Active directory and password required.

What if I cannot log into MyUK portal?

Contact Information Technology Help desk at 859-257-1300 or visit this page.

Student Loan Office

What if all my financial aid has not credited to my account?

For financial aid information please contact 859-257-3172 or visit UK Financial Aid.

Who do I contact for a deferment?

For Direct Loans www.dlssonline.com or call 1-800-848-0979; For Perkins, Health Profession, or Nursing loans www.mycampusloan.com or call 859-257-3406 ext 258.

Do I have to attend exit counseling?

Yes, if students drop below half time, transfer schools, or graduate regardless of loan type. Please call 859-257-3406 ext 260 (A-K) or ext 259 (L-Z).

What kind of loan do I have?

Please contact the Student Loan Office at 859-257-3406 (A-K) ext. 260 or (L-Z) ext. 259 or myUK and select financial aid web site.

How much money have I borrowed on my Perkins or Direct Loan?

Please contact the Student Loan Office at 859-257-3406 (A-K) ext. 260 or (L-Z) ext. 259 or www.dlssonline.com.

How and who do I repay my loans?

Please refer to the section on this website about Repayment.

What happens if I can't make my payments?

For Direct Loans www.dlssonline.com or call 1-800-848-0979; For Perkins, Health Profession, or Nursing loans www.mycampusloan.com, or call 859-257-3406 ext 258.

Can I consolidate my loans?

Please refer to the section on this website about Loan Consolidation.

Am I eligible for partial cancellation of my Perkins Loan?

Please refer to the section on this website about Perkins Loans.

How do I change my address?

Please refer to the section on this website about Changing Addresses.

Student Tax Office

Why did I receive a 1098-T form?

You received a form because higher education costs may be eligible for federal tax benefits. Our records show that you were enrolled in courses at the university which were billed for in the calendar year. Additional information regarding the purpose can be found on the 1098-T form.

What should I do with the 1098-T form?

You received a form because higher education costs may be eligible for federal tax benefits. Whether you may take advantage of these tax credits depends upon your individual facts and circumstances - information which is known only to you. To find out more about the credits and your eligibility, you may consult a tax professional or IRS publications. You may also call 1-800-TAX-FORM for IRS publications and forms, or visit their website www.irs.gov.

Am I eligible to claim the tax credit?

The University cannot provide tax advice. Whether you may take advantage of these tax credits depends upon your individual facts and circumstances, information which is known only to you. To find out more about the credits and your eligibility, you may consult a tax professional or IRS publications. You may also call 1-800-TAX-FORM for IRS publications and forms, or visit their website www.irs.gov.

When and where will the 1098-T be mailed?

Forms will be mailed to the student’s permanent address by January 31. Please allow 2 weeks for delivery.

Can the payment deadline for Spring be extended to January?

Payment deadlines are established either according to state law, or to University guidelines which promote efficient and effective operations. The December payment deadline allows academic departments adequate time to plan for the Spring semester and evaluate the need for additional courses and teaching staff. Therefore, the deadline cannot be extended to January.

Why haven't I received my 1098-T form?

In certain situations, a 1098-T may not have been generated for you:

Your Student ID may start with a "000", "880" or "999" , which are not valid SSN's. We cannot report information to the IRS if we do not have a valid SSN.

To change the SSN for the 1098-T, the student must contact the Registrar's Office to have your SSN changed in the computer system. Once this has been completed, contact the Student Tax Office and a 1098-T will be generated.

If these situations do not apply, a 1098-T should have been generated and mailed to the student's permanent address. If you do not receive the 1098-T form, contact Student Tax Office at (859) 257-6702.

Why do my records not match the tuition and fee payments reflected on my 1098-T form?

When reviewing your records please take into consideration actual payment dates in order to reconcile your records to the amounts on the form. The 1098-T form reflects payments and refunds made in the calendar year. Payments made in previous or future years are not included.

I know I didn't pay this much in tuition. Why are the figures on my statement so high?

The 1098-T form reflects total tuition and fee charges, not just items paid by you individually. Therefore, the statement may include amounts paid by financial aid, tuition waivers, exemptions, etc.

I took an independent study course. Why does this amount not show on the 1098-T figures?

This information is supplied by that office. If you would like more information regarding the amount paid, please call (859) 257-1215.

The SSN on the 1098-T is wrong. How can I get it corrected?

To change the SSN on the 1098-T, the student must contact the Registrar's Office to have your social security number changed in the computer system. Once this has been completed, contact the Student Tax Office and a new 1098-T will be generated.

Are Boxes 3 and 5 new?

Beginning in 2007 the IRS has required that Boxes 3 and 5 be filled in when applicable.

What does the information in Boxes 3 and 5 indicate?

Box 3 represents reductions to tuition and fees for an academic term in 2006 (or the first academic term in 2007 if billed for in 2006) which occurred in the calendar year 2007. So, if a student advance registered for the Spring 2007 term, those charges would have been billed for in 2006 and appeared on the 2006 1098-T. If the student subsequently dropped a class in January 2007 and the tuition and fees for the term were reduced, the amount of the reduction would appear in Box 3.

Box 5 works much the same way, but for scholarships and grants. Any reduction to a scholarship or grant that occurred in 2007 for an academic term in 2006 would appear in Box 5.

How will these adjustments affect my tax credits?

The university cannot provide tax advice. More information regarding these adjustments can be found in the instructions for Form 8863 or by consulting a tax professional.

 

Text Only.   © 2006 University of Kentucky.   Site development: Site Lab.   Last updated: 4/29/08.   An Equal Opportunity University.