Concur First-Time Users
Concur is UK's online travel reservation system, administered by our lead agency AAA Corporate Travel. The system offers flexibility of 24/7 business and personal (leisure) travel arrangements, and displays all published and internet airfares as well as UK's discounts with Delta and Continental airlines. UK's rental car discounts with National and Enterprise are also displayed. The service fee to use Concur is $9 for each domestic or international ticket issued. No fee will be charged for a hotel or rental car reservation booked at the same time as air. However, if a hotel or rental car is booked without air, the fee will be $5. (If the airline ticket is purchased first, you can always access this record later to add a hotel or car and not be charged the $5 fee.)
To access Concur, you must first register on the system and then build your travel profile, which is a collection of data about you that Concur and AAA full service agents will use to make all your travel arrangements. Please do not create duplicate profiles - if you feel there may be a profile already created, please call the Concur Help Desk at 877-463-0543 for assistance.
Here are the steps to get you started on Concur:
- Call AAA's Concur Help Desk at 877-463-0543 Monday - Friday, 8:00 a.m. - 6:00 p.m. to request the link to the UK Concur Registration page. You must provide the Help Desk with a valid UK email address, and then you will be emailed the registration link. Once on the registration site:
- Use your UK email address as your "Concur Login" (also referred to as your User Name).
- Create a password.
- Fill in the rest of the registration page and then click "submit."
- You will be sent an email confirming your registration with Concur.
- Log in to Concur at www.concursolutions.com
- Complete Travel Profile before Making Travel Arrangements.
- After logging in to Concur at www.concursolutions.com click on the Profile tab at the top of the screen to complete your travel profile.
- Ensure your first name and last name match the photo I.D. you will present at airport security.
- Ensure phone numbers and credit card numbers are kept current at all times.
- After completing your profile, click "save."
- After Travel Profile is Completed, Begin Making Travel Arrangements.
- Click the "Travel" tab at the top of the screen to begin making travel arrangements.
- Spend a little time getting familiar with the different tabs and links available to you for managing your travel and answering questions.
- As you proceed through the travel arranging process, please pay special attention to the important notes at the top of each section.
- See Concur User Guide
Reference Guide for additional assistance.
- Contact the Concur Help Desk at 877-463-0543 with questions.
Concur Help Desk
- Phone: 877-463-0543 - Connie Rossell, Karen Moore, Celeste Steward
- Fax: 513-763-5919
- E-mail: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org