Service Fees
AAA Corporate Travel Services, Avant Travel & Commonwealth Travel/The Travel Authority
All travel agencies charge a service fee to their clients since the airlines stopped paying commissions to agencies. This service fee is assessed on each "transaction" processed by the travel agency, to include airline tickets, hotel reservations and car rental reservations. UK's negotiated fees with AAA, Avant and Commonwealth are:
- Domestic Airline Ticket $30
- International Airline Ticket $40
- Hotel or Rental Car Reservation - no fee
Agency Service Fee: A transaction fee will be charged each time an airline ticket is processed (purchased). Therefore, please keep in mind that if a traveler requests a change in a ticket that has already been processed (purchased), this may result in a new ticket being issued as well as another transaction fee being charged. Transaction fees are nonrefundable if a ticket is voided, refunded or exchanged.
Other Transaction Fees may be applicable under certain circumstances.
Agency Service Fee Benefits: Our negotiated service fees with AAA, Avant and Commonwealth all carry the following benefits for our business travelers.
- potential to change your reservation once ticketed
- potential to re-issue ticket when fare "drops" and results in net savings
- 24-hour void period after ticket is issued
- extensive quality control over your reservation – 24-hour searches for lower a fare, better seat assignments, waitlist clearings, etc, up until the moment of departure
- emergency after-hours call center with immediate response
- complimentary insurance on each trip of $150,000-$200,000, depending upon the agency
- incorporation of your travel data into University travel management reports
- incorporation of your travel data into UK's discount program with Delta Air Lines and Northwest Airlines (every ticket booked through UK Travel gives UK more leverage in negotiating better discounts with the airlines).
Special Note: Should a traveler use an alternate travel agency (other than AAA, Avant or Commonwealth), the agency's transaction fee reimbursed to the traveler shall be no more than the fee charged by UK's travel agencies.
Trip Manager™
The service fee for using Trip Manager™ is $10 for each airline ticket (domestic or international). There is no fee for booking a hotel or rental car.