Teaching at UK

Vol. 1, No. 4 (Winter 1994)

Table of Contents
The Case Method, Technology, and Education The Case Method on CD-ROM Teaching and Learning Center Resource Library

The Case Method, Technology, and Education

by Traci Bliss and Joan Mazur,
Department of Curriculum & Instruction, University of Kentucky

Why Cases?

Over the last several decades, the case method of teaching has become a deeply-rooted tradition in a number of professions, including medicine, business, architecture, and public policy. Begun at the Harvard Business School in the 1920's, case teaching derives from the philosophy of John Dewey that education should be directly linked to future life experiences. As such, the case method enables new and experienced professionals to develop and refine their problem-solving abilities through in depth analysis of complex issues. Within the last few years, the case approach has begun to flourish in teacher education because of the focused attention on school change and teacher professionalism. Cases provide novices with "the kind of problematic situations characteristic of teaching." (Kleinfeld in Shulman, 1992, p.20)

In Kentucky, teacher educators have a unique challenge: new teachers are entering a profession in the throes of major transformation as a result of the Kentucky Education Reform Act of 1990. Where are the shared models to which new teachers can aspire or about which they can disagree? What images capture the kinds of dilemmas and accomplishments characteristic of teachers in the midst of reform? For example, how does a teacher effectively communicate the results of new types of assessment to both students and parents? A case we currently use in the University of Kentucky Masters with Initial Certification (MIC) program, "Staying the Course," depicts this situation but does not offer a single, best solution. Instead, it presents rich opportunities to problem-solve and carefully analyze important instructional issues before they are actually encountered in the classroom. The case is novel in two respects. First, it focuses on teaching issues in the context of policy-driven reform(1) and second, it will soon be available in an interactive compact disc format.

"Staying the Course" is but one of several cases being developed in a collaborative effort between the University of Kentucky/University of Louisville Joint Center for the Study of Educational Policy(2) and Kentucky Educational Television. Supported by the BellSouth and Gheens Foundations, the Project, Common Thread Cases: Teachers in the Midst of Re-form was begun in July of 1994 to support new and experienced teachers confronted with changing expectations for performance. The project title derives from "The Thread That Runs So True," a line from the chant of a mountain folk game and the title of Jesse Stuart's widely acclaimed narrative about teaching in Appalachian Kentucky (Stuart, 1949). Each case developed in the project will be available in both a multimedia and hard copy format and must meet the following criteria:

  1. Consist of a true story capturing the types of dilemmas and accomplishments teachers experience in policy-driven reform.
  2. Relate to one or more of the state adopted teacher performance standards consistent with national standards: not as a formula, but as an illustration of rich and detailed depictions of classroom practice.
  3. Provide views of the possible, what we refer to as images of aspiration.

Teaching With Cases

Although the case method has been most closely associated with professional schools, it can be used in any discipline when the objective is to develop analytical thinking about complex issues. The following suggestions for effective case teaching are based on our experiences integrating cases into UK courses for both new and experienced teachers and our observations of case teaching in several professional schools at various universities.
  1. There is no formula for case use in a course except need for a purposeful and carefully crafted fit with key topics and issues. The case must be a vehicle for introducing new topics in the course, or extending the learning that is already occurring. This is essential to avoid contrived connections and the use of cases as mere adjuncts to existing curriculum. The importance of the well-conceived, planned fit between the case and the course cannot be overemphasized: whether in hardcopy or CD-ROM format, there is limited value in a stand alone case.
  2. The use of a skillfully designed teaching note or guide accompanying the case enables the case facilitator to stay focused on significant issues within a basic framework for discussion. The basic framework we use typically consists of the follow

    A) What factors help explain the main character's chosen course of action?

    B) What are alternative courses of action?

    C) What are the possible consequences of each course of action?

    When using cases that depict the dilemmas and achievements of accomplished teachers in the context of educational reform, we involve students in a considerable amount of inquiry about the pedagogy depicted in the case: In what ways does this teaching relate to philosophies of reform, to Kentucky's teacher performance standards, to national standards? What issues emerge about transforming practice? Has practice changed? Such specific discussion questions within the basic framework are what make a case work well and can be adjusted according to the facilitator's desired emphasis.

  3. Students need to know what is expected of them in case discussions and the reward system must be commensurate with the expectations. Students should come to class fully prepared to discuss the assigned case which often includes a prior written assignment. Each student will be called upon during discussion and is expected to support a position with case facts and/or other material from the course. (With classes under thirty, each student is called upon; for larger classes all students should be aware that they may be called upon.) We strongly emphasize using various readings to examine issues in the case, underscoring that a case is part of the overall progression of the class; often cases will be revisited at later points during the course. Class participation is 35% of the grade but certainly not limited to case discussions. The case method is one component of an instructional mix that includes lecture/discussions, cooperative learning, group presentations, and in class performance events.
In offering these suggestions we are well aware there is no one right way to teach a case: each time we teach a case, the approach is refined(3). As we expand our use of the case method, to multimedia cases, the possibilities for creative teaching applications are limited only by the boundaries of one's imagination.

Technology and Case Method

We envision CD-ROM cases, to become available in mid-1995, meeting a wide array of professional needs. First, the CD cases should enhance teacher preparation. For example, class discussions may be augmented by students' prior viewing of a case. Recently, masters level students suggested that they use the CD-ROM to prepare for class to gain a far richer understanding of the issues prior to the case discussion. After class, students working alone or in groups can continue to explore the case and its resources. Throughout the process, the on-line notebook tools that document the students' questions and reflections may provide creative opportunities for innovative assessments of students' progress.

Curriculum for distance learning is avenue for using CD-ROM case materials. The instructor can conduct the case discussion via interactive video, simulating the immediacy of a classroom. CD materials might also be shared electronically via multi user shared environments (MUSE), networked computers that would enable case viewers at physically separate locations to share screens and work simultaneously on the same case. Again, proximity is created through the CD even though the participants may be at considerable distance from one another.

The compact discs can be used as part of ongoing professional development for experienced teachers. The program's e-mail and internet video conferencing tools will link experienced teachers at diverse geographic locations. They can discuss issues raised in the case that are pertinent to their implementation of reform. Beginning teachers can also interact with experienced teachers throughout the state or nationally. Mentoring activities are now possible on a immediate basis. These collaborative activities underscore how even a self-contained CD ROM can preserve the key feature of the case method: Intense participation in the discussion of professional dilemmas and pedagogical issues.

Multimedia Cases on CD-ROM

When using a Common Thread Case in a compact disc (CD-R) format, teachers will have multiple ways of studying real images of good practice and simultaneous access to tools that intensify full participation in the case story. The text of each case is rendered as an "animated narrative" through the use of video clips, high quality graphics, photography, and audio narration.

The interactive multimedia portrayals of the case allow the user to read the complete narrative, hear commentary by the case subject, or listen to remarks by other teachers concerning the case. The program also contains tools and resources that supplement the study of the case. Teaching notes, case exhibits such as lesson plans, bibliographic references, and teacher performance standards are referenced to specific portions of the case. Communication tools such as an on-line personal notebook or electronic mail enable the user to annotate the case or discuss its dilemmas with other teachers in diverse geographic locations.

The multiple representations of the case story work in concert to familiarize the user with teaching practice that is related to state performance standards. As Eisner (1993) notes, visual images are immediate and give information all at once. One's comprehension, storage, and retrieval of visual information occurs instantly. In contrast, the narrative images develop over time as the written story unfolds. For example, we read portions of the text sequentially, each building a portion of the over all picture, creating a context for the final, holistic image.

The interactive computing program employs a thematic metaphor of weaving, consistent with the case title Common Thread Cases. In this way, the conceptual task is visually framed for the user: to weave the standards-based practice depicted in the case into his or her thinking about classroom experience. Using a variety of on-line tools and resources, the user can move back and forth between the multimedia case and the resources to explore the issues and problems posed in the case (re: insert on The Common Thread Case Series).

Student Responses to the Case Method

Since we are still in the final design stages of the multimedia cases, our research to date has been focused only on students' involvement with hardcopy cases. Hardcopy cases have been integrated into the core curriculum of the UK Masters with Initial Certification (MIC) Program. Currently, the program consists of 27 students preparing for careers as secondary teachers in English, math, social studies, science, and foreign language. Over half the students are non-traditional, entering teaching from other careers such as engineering, university administration, and environmental science. During the fall semester (1994), we incorporated 5 cases related to reform into a team taught core curriculum. Three of the cases were about controversial issues concerning teacher ethics and curriculum selection. Two were of accomplished teachers whose pedagogy is illustrative of selected state performance standards. These two cases were from the Common Thread Project.

Twenty-three out of a possible 27 MIC students responded to a questionnaire about the case method. Students were asked several questions, including:

  1. Compare the case method of instruction with other methods such as lecture, cooperative learning and discussion. Ten students reported that they liked it better or much better than other methods, 3 students said they found cases useful and the approach should be used in conjunction with other methods, 10 described it as quite valuable without stating any preference compared with other methods. The three descriptors that appeared most often were realistic (7), engaging (5), and relevant (5). Two students who used the term realistic went on to describe how cases "grounded" them. Another comment typified a prevalent sentiment, "because they are true rather than hypothetical and represent what we will face, I really put myself in the situation."
  2. What do you consider to be the benefits and limitations of this approach when used with masters level students such as yourself? Seven responses conveyed the idea that cases promoted confidence and clarity by providing an opportunity to formulate beliefs and /or anticipate actions; four responses focused on cases as vehicles for learning to think critically. Several students paraphrased the answers given in the first question and two elaborated on the effectiveness of cases for developing judgment. One student pointed out what to him was a limitation: "I'm not sure whether my stated course of action will have any effect on what I might really do in a similar situation."
In addition to these general responses about case methodology, students also showed unusual recall about key issues depicted in the cases. For example, four months after a case was discussed the majority of students described the essential components of a teacher's high expectations for her students. We anticipate that CD-ROM cases, because of the multimedia presentation, will substantially enhance this result.

We are eager to learn how faculty in other disciplines use the case method. If you are interested in becoming involved in conversations about cases, please contact us. Traci Bliss at 606-257-4127 and Joan Mazur at 606-257-4896.

Endnotes

  1. Policy-driven reform is used to differentiate the type of reform underway in Kentucky, from reforms that teachers elect to participate in such as the Coalition of Essential University.
  2. Ric Hovda, professor of Early and Middle Childhood Education at the University of Louisville is, a co-director of the Common Threads Cases project. He is also the Associate Director of the Center for Collaborative Research at the University of Louisville.
  3. For additional hints on effective case teaching, see William M. Welty, "Discussion Method Teaching." Change, July-August, 1989.
  4. The Council for Better Education filed its suit in 1986 alleging that Kentucky's entire system of common schools was inequitable and therefore unconstitutional. Argued before the Kentucky Supreme Court in 1989-90 by Bert T. Combs, former Governor of Kentucky, the court found for the plaintiffs in Council for Better Education vs. Rose (l 989).

    References

         Eisner, E. W. (1993). Forms of understanding and the future of educational research. Educational Researcher, 22(7), 5-11.
         Shulman, J. (1992). Case methods in teaching education. New York: Teacher's College Press.
         Stuart, J. (1949). The thread that runs so true. New York: Charles Scribner's Sons.
         Welty, W. (1489). Discussion method teaching. Change, 21(4), 40-49.

    For a more in depth discussion of issues raised in this article please see Bliss and Mazur in Colbert, J., Desberg, P., & Trimble, K. (In press) The case for education: Contemporary strategies for using case methods. Boston: Allyn Bacon.


    The Case Method, Technology, and Education
    Multimedia Cases on CD-ROM: The Common Threads Case Series

         From the initial screen, shown in Figure 1, selecting The KERA Context Button launches a presentation of historical and descriptive information about the Kentucky Education Reform Act. Through a series of screens, the user hears the story of the successful lawsuit, initiated by 66 property-poor school districts, that inaugurated education reform in Kentucky. The story is enhanced with images of schools, teachers, and students. One also hears about form Kentucky Governor Bert Combs, the reformer who argued the case and who was unrelenting in his efforts to change the common school system.

    Figure 1: Through a series of screens the users heads and views historical and descriptive information about the Kentucky Reform Act.

         The Case Content Map, one of the many features in this program, displays the wealth of pedagogical information available to the case user. This arrangement of case topics enables the user to strategically navigate throughout the case for specific content. The Content Map also serves as a locator in the web of case content and shading indicates a user's previous visits to the content item. These features are essential during subsequent uses of the case when a user may be examining one program or approach in a focused study.

    Figure 2: The Case Content Map allows the user to strategically navigate to specific topics.

    Figure 3 shows the various on-line features that can be used to supplement study and discussion of the case.

     

     

     

    Figure 4: The Common Thread Case interface is designed to function in two significant ways. It is an on-line storyteller that sets a context and presents a narrative embellished with multimedia representations to provide recognizable images of good teaching. The interface is also a communication tool that will support teacher discourse about common issues in transforming practice.

     


    The Teaching and Learning Center Resource Library

          The Teaching and Learning Center maintains a library of books, journals, newsletters, videos and computer software programs regarding various aspects of teaching and learning. The attached selections and more are available at the Teaching and Learning Center, 7 Gillis Building.
          The TLC has computers available for faculty use. These computers are loaded with software which can produce color overheads, graphics, and other printed media. A color scanner is also available for transferring images from hard copy to computer disk. Software packages such as Aldus Persuasion, Powerpoint, Wordperfect, Lotus 123, Photo Finisher, and others are available for use on these computers.


    Student Development & Learning
    Interactive Learning Events: A Guide for Facilitators
    by Ken Jones
         This text is designed to assist facilitators in the educational context and reflects the growing interest in the use of interactive learning methods such as simulations, role-play, exercises, games and discussions which encourage more active learner participation.


    Improving Higher Education
    Improving College Teaching: Strategies for Developing Instructional Effectiveness
    by Maryellen Weimer
         This book describes how colleges and universities can provide faculty with resources, support and incentives that will promote teaching improvement.


    Teaching Diverse Groups of Students
    Gender and University Teaching: A Negotiated Difference
    by Anne Statham, Laurel Richardson and Judith A. Cook
         A study examining university teaching from several perspectives: what male and female professors do in the classroom, their perceptions and feelings about teaching, and how students respond. It also integrates several social psychological approaches to gender with recent feminist formulations.

    Teaching College Freshman
    by Betty LaSere Erickson and Diane Weltner Strommer
         This book offers practical guidance to new and veteran faculty on how to most effectively teach and create academic support systems for college students in their first, most critical year. It identifies common freshman anxieties, assumptions and habits that can impede learning progress and what faculty can do to overcome and eliminate these obstacles.

    The Aims of College Teaching
    by Kenneth E. Eble
         This book clarifies the aims of teaching, explains how instructors have strayed, and shows what must be done to return college teaching to its true purpose.


    Faculty Advancement
    The Teaching Portfolio: A Practical Guide to Improved Performance and Promotion/Tenure Decisions
    by Peter Seldin
         A valuable resource for both the individual faculty members and for college and university administrators who desire increased recognition of good teaching.

    For more information on the Teaching and Learning Center Library, see Teaching at UK,Volume 2, Number 2.

     

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