Privacy Policy

Important Information in Regards to Your Privacy

Fact Sheet: What does UKFCU do with your personal information?

Our Privacy Policy

It is the policy of University of Kentucky Federal Credit Union to respect the privacy of our members and to protect the security and confidentiality of your non-public personal information. We have established policies to: (1) insure the security and confidentiality of our members’ records and information; (2) to protect against any anticipated threats or hazards to the security or integrity of such records; and, (3) protect against unauthorized access to, or use of, such records or information which could result in substantial harm or inconvenience to any of our members.

Non-Public Personal Information Collected

Non-public personal information is personally identifiable financial information that is provided by our members, results from any transaction with our members, or any service performed for our members, or is otherwise obtained by our financial institution and is determined to be not publicly available. The above information may be obtained from applications or other forms you compete to open a deposit account, apply for credit, or obtain a financial service from our institution; information about your transactions with us or others; and, information we may receive from consumer reporting agency. Specific personally identifiable financial information that we might collect includes, but is not limited to, the following: name, address, social security number, assets, income, account balance, payment history, parties to transactions, credit card usage, credit history and your creditworthiness.

Disclosure of Non-Public Personal Information

We do not disclose non-public personal information about you to anyone, except as permitted by law. If you decide to close your account(s), or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.

We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Disclosure of Non-Public Personal Information to Service Providers

We may disclose all of the information we collect, as described above, to companies that perform services for us to to economically and effectively administer your account, such as statement preparation, core account processing, etc. Our contracts require service providers to maintain the confidentiality of the information provided and strictly restrict the information from being used for any purposes other than those for which the information is disclosed or as otherwise permitted by law.

Disclosure of Non-Public Personal Information as it Pertains to Joint Marketing Agreements

We may disclose specific information that we collect such as your name, address and telephone number, to other financial institution(s), specifically insurance company(ies), that we have joint marketing agreements with. We have entered into specific contracts that require the above mentioned financial institutions to maintain the confidentiality of the information provided and strictly restrict your personal information from being used for any purpose other than those for which the information is disclosed or as otherwise permitted by law. The financial institutions we have joint marketing agreements with will not be permitted to initiate charges to your account without your explicit permission. Furthermore, the financial institutions we have joint marketing agreements with will not be permitted to initiate charges to your account without your explicit permission. Should you wish to ‘opt out’ of any joint marketing agreement participation, please contact us at (800) 234-8528 or email at contact@ukfcu.org.

Links to Other Internet Sites and Services on This Website

As a convenience to you, the credit union provides links to certain other Internet sites and services on this website. Because the credit union has no control over these sites and services, if you use these links, you acknowledge and agree that the credit union is not responsible for the availability of these sites and services, and does not endorse and is not responsible or liable for any content, advertising, products, or services on or available from these sites and services. You further acknowledge and agree that the credit union will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any of these sites and services.

Privacy Questions

If you have any questions regarding how our financial institution handles your personally identifiable financial information, you may contact us by telephoning or writing.

Phone: (800) 234-8528

Address: University of Kentucky Federal Credit Union
2557 Sir Barton Way
Lexington, KY  40509

Email: contact@ukfcu.org*

*Please
Note: E-mail is not a secure means of communication, and confidential information should not be conveyed.