eAlerts are emails sent to you to notify you of certain transactions or events happening on your account. Each eAlert can be sent to multiple email or cellular phone addresses within minutes of the actual transaction.

Click the "Edit"

image next to the eAlert you would like to change. This will bring up a form that will allow you to edit all of the details for this eAlert. Click the "Continue" button once you have completed your changes.

Yes. You must know the email address of your cellular phone and the standard text messaging charges from your service provider will apply. Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level (See question 17) eAlert when it is being sent to a cellular phone.

The email address is made up of the cellular phone's [10-digit phone number]@[service provider's gateway]. A few examples are listed below. You can check with your service provider if it is not listed.

• Alltel
  1234567890@message.alltel.com
  
  
• AT&T
  1234567890@txt.att.net
  
  
• Cingular
  1234567890@cingularme.com
  
  
• Nextel
  1234567890@messaging.nextel.com
  
  
• Sprint PCS
  1234567890@messaging.sprintpcs.com
  
  
• T-Mobile
  1234567890@tmomail.net
  
  
• Verizon
  1234567890@vtext.com
  
  
• Virgin Mobile
  1234567890@vmobl.com
  

In the eAlerts setup section there are two fields called "Send eAlerts From" and "Send eAlerts Until". Enter the time range you would like your eAlerts to be sent. If an eAlert is triggered but it is not during these hours, your eAlert will be sent the following day. If you would like to receive eAlerts at a specific time, then both times can be set the same (normal business hours only).

Immediately. eAlerts are processed and sent in real time. You will not receive any eAlerts for transactions that occurred prior to when you set up the eAlert.

Yes, all eAlerts sent for the last 90 days are kept. You can view them by using the "eAlerts Sent" section at the bottom of the Setup screen. Enter a date range in the "From" and "To" boxes, then click "Show" to see your past eAlerts.

• Low Balance eAlert
  This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
  A minimum balance amount will be entered at the time of set up. You will be notified when a transaction causes the selected share balance to fall below that amount.
  There are three options to choose from:
  • Subtype 1 – Notify me only the first time.
  • Subtype 2 – Notify me for each withdrawal.
  • Subtype 3 – Notify me for any transaction.

There is absolutely no limit to the number of eAlerts you can sign up for. You can sign up for multiple types of eAlerts as well as sign up multiple times for each type of eAlert.

For example, you can set up a low balance eAlert to be notified at home anytime your checking account balance drops below $200.00. You can then sign up for another low balance eAlert and have it email your cellular phone anytime your account balance drops below $50.00.

No. The types that are available to you depend on two things, the first being the types of products you have. For example, if you have no loans then the Loan Payment Due eAlert will not be offered to you. Second, the process that triggers some eAlerts will not always work correctly for everyone. If there are any that will not be sent properly 100% of the time then it will be disabled.

On the set up screen for the Low Balance eAlert you need to enter a dollar amount here. You will be notified when your balance drops below this value.

On the set up screen for several eAlerts you need to enter a dollar amount here. You will be notified when a purchase is made that matches or exceeds this value.

On the set up screen for several eAlerts you need to enter a dollar amount here. You will be notified when your available credit drops below this value.

On the setup screen for the Large Withdrawal eAlert you need to enter a dollar amount here. You will be notified when a withdrawal is made that matches or exceeds this value.

If you would like your eAlert to contain the Transaction Time/Date, Amount, and New Balance, choose "Specific - Full Detail". You can also have limited information sent by choosing "Moderate - Some Detail" and "Generic - No Detail". Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level eAlert when it is being sent to a cellular phone.

• Generic - No Detail
  An eAlert has been triggered on your account. Please log in to your account online to view more detail.
  
  
• Moderate - Some Detail
  A Large Withdrawal eAlert has been triggered on your account. Please log in to your account online to view more detail.
  
  
• Specific - Full Detail
  A Large Withdrawal eAlert has been triggered on your account.
  You asked to be notified when a large withdrawal over $100.00 was made on your account:
  
    Share 01 - Withdrawal Amount: 750.00, Withdrawal Time: 10:31
      Post Date: 04/13/2006, Effective Date: 04/13/2006
      New Balance: 980.00, New Available Balance: 975.00
  

Entering an account nickname is optional. It is a way to identify an account in the eAlerts you receive. If you have the same eAlerts set up on multiple accounts, an account nickname will allow you to know which one triggered an eAlert without logging in to MCW immediately.