About Adobe Connect

What is it?

Adobe Connect is a web conferencing application that enables instructors to deliver engaging video, audio, and interactive content in an online virtual classroom. Classes may be taught live (synchronous presentation) or offered on-demand (asynchronous presentation).

How can I use it?

Adobe Connect is primarily used as a synchronous teaching tool, meaning that participants are simultaneously connected and can interact with each other in realtime. However, unattended persistent virtual rooms can also be used to hold course materials for on-demand retrieval by students.

After requesting a host account, instructors can use Adobe Connect to teach hybrid courses (courses that meet in a classroom, or face-to-face, as well as meet online) or distance learning courses (courses that are conducted entirely using the internet and do not meet in a classroom), or as a supplemental tool for a fully face-to-face course. ATG recommends carefully reviewing this list of best practices. Common uses of Adobe Connect include interactive online lectures, supervised and unsupervised group activity space, virtual office hours and tutoring, and webinars featuring guest hosts. Persistent rooms can also be used independently by students as an informal meeting space or for group projects.

Who can use it?

All members of the UK community may use the system as hosts, presenters, or participants. Non-UK guests may be invited to join sessions as co-hosts, presenters, or participants.

Where is it?

Adobe Connect is a web based application and is accessible from anywhere in the world at http://connect.uky.edu. This enables instructors and students to host or participate in a class regardless of their physical location.

Costs

Adobe Connect is fully site-licensed by UK, so usage is free for all UK individuals and invited non-UK guests.

Getting Help

For technical support with non-UK specific elements of Adobe Connect, such as general questions related to the software or web environment, Adobe offers 24x7 support, including an option for help while participating in a Connect Pro meeting. You can reach Adobe's helpline by calling 800-42-ADOBE (800-422-3623). You can also use the extensive online manual, accessed by clicking the Help link in the top right-hand corner of the Adobe Connect Central homepage.

For technical support with UK-specific elements of the service, such as log in problems or inviting UK participants, please call the UKIT Service Desk at 218-HELP (4357) or email helpdesk@uky.edu. Technical support staff in your college or department may also be able to assist you.

For instructional support, including best practices for effective educational use, contact the Center for the Enhancement of Learning and Teaching (CELT) or Distance Learning Programs (DLP).

Technical Requirements

Supported Browsers & Operating Systems

The Test Meeting Connection page can be used to test your computer for compatibility with Adobe Connect prior to joining a meeting.

Please note that having a Flash blocker plug-in installed in your browser may interfere with your ability to view and interact with Adobe Connect. We recommend that you temporarily disable such software while using Adobe Connect.

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