Intercall vs. FreeConferenceCall

 

Setting up and Using an Audio Provider: Intercall

Note: Although this will be free to Participants – Meeting Host’s Department will have to be charged by UK’s Communications and Network Systems. For more information about Intercall, please go to http://www.intercall.com/rphelp

Part A (this part may need to be done by your Department’s Budget/Business Officer). To place an order for using Intercall, please go to http://www.uky.edu/ukit/cns/conferencecall

Part B

  • Select My Audio Profile and then ‘New Profile’
  • In the Enter Profile Information page, select the provider you wish to use – please select Intercall.
  • Next, enter Profile Name (anything of your choosing – you can call it ‘Intercall for X Department’ or ‘MyNameX’), Conference Code and Number (the Dial-Up information provided to your Department by CNS), Moderator Code, and Conference Number (please include 1 before the number). You can create as many Audio Profiles as you wish.

     
  • Select Save and Navigate back to your ‘My Meetings’ page by clicking once on ‘Meetings’ and selecting ‘My Meetings’.

     

  • Select ‘New Meeting’ to create a meeting in which your audio profile can be used.

     
  • As with any other meeting you have created, enter the required information and select settings. Within the Audio Conference Settings, click the radio button for ‘Include this audio conference with this meeting’ and select the Audio Profile you wish to use. 

Please note, once this is selected for this meeting, you cannot change your options. To use another profile or no profile, you will need to create a new meeting.

Part C

 

  1. To connect to your audio provider within your new meeting:

    • First enable audio, microphone, and camera (optional) for yourself
    • Second, enable Audio for Participants under the Audio options
    • Third, Start Meeting Audio (also found under the Audio options). 


      Make sure to check 'Enable microphone rights for participants' under the Using Computers, if you want to give your participants the choice to use VoIP, before selecting Start.


      You will receive a message in the top right of your screen, letting you know the connection between the meeting room and the conference line is being established.  Please wait for confirmation before continuing on.




      Next you will connect your audio - you will be given the choice between calling into the Conference line (using a landline or mobile device) or connecting via your computer (VoIP).  If you choose VoIP, please make sure to have headphones and microphone setup beforehand.  

      If you don't you can go through the Audio Setup Wizard found under Meeting.


      You will be prompted to allow camera and microphone access - select Allow.


      Toggling on and off broadcasting audio for the conference will make the audio options for all participants go back to default (those who want to connect via their computer will have to check that radio button again). 

Setting up and Using an Audio Provider with FreeConferenceCall

Please follow the following steps in three parts to set up and use FreeConferenceCall

Note: Although this will be free to Hosts – anyone calling in will have normal Long Distance fees applied by their carrier. A way to get around this 
is to suggest your participants that have to call in use their cell phones (preferably not on speaker). 

Part A

  1. Go to http://www.freeconferencecall.com/ and select ‘Services’ *WARNING* You will be taken to a site external to the University of Kentucky.  
    Please use at your own discretion
  1. Select a service(s) that best suits your needs from either FreeConferenceCallHD or FreeConferenceCall International.

    FreeConferenceCallHD allows you to keep track of call-ins (participants) within a browser whileFreeConferenceCall International can be used if you have students in other countries (supported countries are listed). You may want to print apage to Printer, PDF document, or OneNote, with  your log-in information and conference dial-in information so it is on hand.

     

Part B

  1. In the upper right-hand corner of page, select ‘My Profile’.
    AP_FCC_001.png
  1. Select My Audio Profile and then ‘New Profile’.
    AP_FCC_002.png
  1. In the Enter Profile Information page, select the provider you wish to use – please select FreeConferenceCall.com.
    AP_FCC-003.png
  1. Next, enter profile name (anything of your choosing – you can call it ‘FreeConferenceCall’ or ‘MyName1’), conference number (the Dial-Up information that you recorded/saved earlier), and participant code. You can create as many audio profiles as you wish.
    AP_FCC_004.png
  1. Select Save and navigate back to your ‘My Meetings’ page by clicking once on ‘Meetings’ and selecting ‘My Meetings’.
    AP_FCC_005.png
  1. Select ‘New Meeting’ to create a meeting in which your audio profile can be used.
    AP_FCC_006.png
  1. As with any other meeting you have created, enter required information and select settings. Within the Audio Conference Settings, 
    click the radio button for ‘Include this audio conference with this meeting’ and select the Audio Profile you wish to use. Please note, 
    once this is selected for this meeting, you cannot change your options. To use another profile or no profile, you will need to create a 
    new meeting.
    AP_FCC_007.png

Part C


AP_FCC_009.png

AP_FCC_010.png

  • To connect to your audio provider within your new meeting:
    1. Enable audio, microphone, and camera for yourself.
    2. Enable Audio for Participants under the Audio options. 


    AP_FCC_008.png

    1. Join Audio Conference (also found under the Audio options); select OK when the ‘Connect My Audio’ pop-up window shows, indicating connection to conference call via audio bridge was successful
    1. Once the participant(s) enter the conference call, start broadcasting the audio. It is important to note that if you start broadcasting before the participants enter the conference call and you start broadcasting audio, it will play wait music for the whole meeting – this can be undone by stopping the broadcasting audio.

Note: Toggling on and off broadcasting audio for the conference will make the audio options for all participants go back to default (those who want to connect via their computer will have to check that radio button again).

 

 

 

 

 

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