Submitter FAQ

 

I submitted an alert regarding a student I am concerned about. How long will it be before I hear back from Community of Concern?
The Community of Concern reads and responds to alerts during regular business hours (8am-5pm) Monday-Friday. If you have an emergency, please call 911 or the University of Kentucky Police Department at 859-257-8573. As soon as a staff member with the Community of Concern reads an alert they triage the alert with the other active alerts that need to be addressed. This is done by considering the severity of the alert and how quickly outreach needs to occur in order to minimize the distress a student may be experiencing. The Community of Concern staff strives to respond to the alert submitter within 72 business hours after receipt of the alert.
 
I have a concern and it is outside of normal business hours, what should I do?
If you are concerned for the immediate health or safety of yourself or someone else, please call 911 or the University of Kentucky Police Department at 85-257-8573. 
If your concern is not an emergency, please submit an alert.  The Community of Concern reads and responds to alerts during regular business hours (8am-5pm) Monday-Friday.
 
I don’t want the individual that I am reporting to know that I submitted the alert about them.  Is there an anonymous reporting option?
At present, there is no anonymous report option for the Community of Concern.  In order to respond in the most effective manner possible CoC staff often need to consult with the alert submitter.  If you have concerns about your student knowing you submitted the report please contact CoC staff to discuss.
 
I am submitting an alert on an employee NOT a student.  What happens to employee reports?
Initial response of employee concerns are addressed by the most appropriate office based on the nature of the report.  Examples include Human Resources Employee Relations, Office of Institutional Equity and Equal Opportunity, and UK Legal Counsel.
If the alert is considered Severe or Extreme based on the CoC scoring rubric then the report is discusses at the next CoC Team meeting.
 
I submitted an alert regarding a student I am concerned about and it sounds like the student only got a list of campus resources. Why wasn’t more done to address my concern?
The Community of Concern assesses the level of severity for each alert received. Depending on the concern expressed in the alert the student may be asked to meet immediately, in the next week or so, or not at all. In cases where a student is not asked to meet they will typically receive a resource letter and an invitation to schedule a meeting if they want to meet to discuss their concerns in person.
Submitters can assist in the information gathering process that Community of Concern staff use to assess alerts by providing specific and detailed information in the alerts they submit.
 
I sent an alert to the Community of Concern but I have ongoing and/or new concerns about the student. What should I do?
Please feel free to submit another alert or call and request to speak to the Community of Concern staff member from whom you received a follow-up email. If you are unsure which staff member to contact please call the Dean of Students Office at 859-257-3755. You can assist the Community of Concern staff by being specific in your alert regarding what behavior has not changed or any new behavior that has caused you additional concern for the student.  
 
A student in my class behaves in a fashion that could be considered disruptive. I am not sure that this rises to a Community of Concern alert, however; I am curious what support is available at the University.
The Community of Concern has worked collaboratively with the Academic Ombud and CELT to create a brief guide for faculty working with students that exhibit disruptive behavior. The guide can be found here.
 
What is the difference between an Academic Alert and a Community of Concern Alert?
Academic Alerts are sent to the student’s academic advisor and are only seen by the academic advisor. Examples of reasons for submitting an Academic Alert include: Missed Classes; Habitually Late; Homework Not Submitted; Homework Quality Poor; Poor Performance on Test or Quizzes; At Risk of Failing Course; Planning to Leave UK.
For more information on Academic Alerts please visit: http://www.uky.edu/UGE/sites/www.uky.edu.UGE/files/Types_of_Alerts.pdf
Community of Concern alerts are sent to the Community of Concern and NOT the academic advisor. Community of Concern alerts are behavioral in nature and not related to academic performance. Examples of reasons for submitting a Community of Concern alert include: Act Which Threatens Safety (to self or others); Damage to Property; Death or Serious Illness of a Family Member or Friend; Disruptive Behavior; Harassment; Health Risk; Medical Attention; Mental Health