Contact

What You Need to Know: 

The Benefits Contact page is a valuable resource. You can contact a UK Benefits Employee using the list below. You can also find helpful phone numbers for the companies and providers that service many of the UK Health Benefits.

Another important resource is the Employee Benefits Committee, which meets every month. Learn more »

112 Scovell Hall
Lexington, KY 40506-0064
Phone: (859) 257-9519 option 3 
Toll Free: (800) 999-2183
Fax: (859) 323-1095
E-mail: benefits@email.uky.edu

Benefits Staff

Name/email

Title/Role

Phone     

Fax        

Carbol, Gail

HR Manager - Benefits

257-8880

323-1095

Carmickle, Jeff

Disability Benefits

257-0555

257-1679

Cornett, Tina

Retirement Officer

257-4263

323-1095

Davis, Jon

Data Management:  COBRA and Direct Bill

257-8873

323-8494

Dawson, Anita

Customer Service Representative

257-8871

323-1095

Frank, Sandy

Staff Support Associate

257-8765

323-1095

Goggin, Lea

Know Your Rx Coalition Clinical Pharmacist

257-8771

257-0098

Hale, Tolora Pope

Retirement Officer

257-8845

323-1095

Henry, Donna

Data Management/Customer Service Supervisor

257-8830

323-1095

Holbrook, Jo

Data Management

257-8829

323-1095

Isaacs, Carrie L.

Know Your Rx Coalition Clinical Pharmacist

257-2393

257-0098

Kanatzar, Terri

Retirement Officer

257-8825

323-1095

Key, Dana

Data Management:  Health, Dental, and Vision plans for employees with last name A - G & U-Z

257-8781

323-1095

Martin, Debbie

Benefits Advocate

257-2124

323-1095

McMahan, Matt

Prescription Co-Pay Counseling

257-2154

257-0098

Miller, Bart

Disability Benefits Manager

257-8804

257-1679

Neace, Tanya

Data Management, Life Insurance

257-8775

323-1095

Nord, Amanda

Customer Service Team Lead

257-8813

323-1095

Payne, Joey

Chief Benefits Officer

257-9185

323-1095

Robinson, Cara

Data Management: Health, Dental, and Vision plans for employees with last name H - T

257-2495

323-1095

Schagane, Stefan

Employee Education Program

257-8772

323-1095

Watson, Carol

Know Your Rx Coalition Coordinator

218-5979

257-0098

Wells, Lucy

Prescription Benefit Manager

257-2519

257-0098

Whitaker, Rachel

Disability Benefits

257-8838

257-1679

Wrather, Jennifer

Customer Service Representative

257-8893

323-1095

 

 

Provider Contact List

Health:

Prescription:

Dental and Vision:

Flexible Spending Account Programs:

UK Retirement Plans

  • TIAA/CREF 
    (859) 224-6900 - to schedule a meeting
    1-800-842-2776 - for customer service
  • Fidelity
    1-800-642-7131 - to schedule a meeting
    1-800-343-0860 - for customer service

Voluntary Benefits

  • The MPM Group, LLC (Cancer/Specified Disease, Long-Term Care, Short-Term Disability, and Universal Life Insurance)
    (859)223-4973
    1-888-388-1676
    mpmgroup@msn.com
  • Met Life (Group Home and Auto Insurance and Pet Insurance)
    1-800-GET-MET8 (438-6388)

Social Security

  • 1-800-772-1213 - to schedule an appointment or for general info
  • 866-530-7754 - Lexington's local Social Security office
  • website: www.ssa.gov

Medicare

  • 1-800-633-4227 - enrollment and details about Medicare

When to contact UK Benefits vs your retirement carrier?

Call the UK Benefits office if:

  • you are checking on your eligibility to participate in the retirement plan
  • you want to know how to enroll
  • you want to request a retirement enrollment packet
  • you want to change your distribution of funds between retirement carriers
  • you want to know your voluntary limit for the calendar year
  • you would like to make an appointment with a Retirement Officer

Call your retirement carrier if:

  • you want to change fund allocations with a carrier
  • you want to change your address
  • you would like a prospectus on individual funds
  • you want to transfer money from one retirement carrier to another retirement carrier
  • you would like to set up one-on-one retirement counseling for investment advice
  • you would like to check on your account balance
  • you want to change your beneficiary on your retirement account
  • you would like a pre-retirement illustration