1. Who is eligible for Work+Life Connections individual counseling?

All faculty, regular employees (FTE 0 .50 or greater), spouses, sponsored dependents, unmarried children up to the age of 26 (or older if disabled before the age of 26) and UK retirees are eligible for services.

2. How many times am I eligible to receive individual counseling via Work+Life Connections each year?

Our counseling for individuals is a free and confidential benefit that allows up to five free sessions per year. These consultations can be used by the employee, their spouse or sponsored dependents. Retirees are also eligible. We also offer a sliding-fee based scale for individuals who would like to continue their sessions beyond the five free visits. Please contact our office for additional information about this option.  

3. May I carry the number of visits I have into the following year?

Not at this time. Because this is an assessment and referral service, we only offer five sessions per fiscal calendar year (July 1 through June 30).

4. Why am I limited to five free visits per year?

Typically, five visits is an adequate amount of time to assess and refer, if needed. 

5. How long is a session?

Sessions generally last 45-50 minutes.


6. When are appointments available?

Appointments are available Monday through Friday, from 8:30 a.m. to 4:00 p.m. The office is currently not staffed 24 hours but crisis hotline numbers are available on our website. Also, each client will receive crisis number hotlines during the initial visit.

7. Will my information remain confidential?

All information is confidential, unless otherwise mandated by law. Your information is not part of your personnel files.

8. Under what circumstance should I visit you?

  • Depression, anxiety, grief and other mental health concerns

  • Parenting, divorce, separation or family concerns

  • Stress management/relaxation skills

  • Work performance difficulties

  • Alcohol or drug concerns and assessments for self or family

  • Dealing with and learning about new emotional or physical health diagnosis

  • Communication issues

  • Crisis counseling

Work+Life Connections will also provide department stress management and crisis and grief counseling, in the event of the death of a colleague, department reorganization, reduction in force, etc.


9. Are you available to mediate between two employees?

Not at this time. We only work one-on-one with individuals or to conduct group crisis intervention.

10. Do you provide other types of services?

We provide programs on drug and alcohol abuse, stress management and crisis counseling.