Thu, 02/22/2018 - 8:30am to 10:00am 220 Scovell Hall - Suite 2Instructor Tommy Leach
This course will provide Supervisors with information about how to create effective and successful teams. Supervisors will learn about the various stages of a team and the associated behaviors, thoughts and feelings that team members may experience throughout these stages.
Thu, 02/22/2018 - 9:00am to 12:00pm 106 McVey HallInstructor Kim Heersche
After completing this course, you should be able to:
Create a form using AutoForm
Create a Subform
Modify a form in Layout View
Add and remove fields from a form
Add and remove controls from a form
Use the Control Wizard
Modify properties on a form
Add a Calculated field to a form
Use formatting to enhance a form
This course will be instructed using Office 2010 at our McVey location, but the content is compatible with Office 2007. This course is instructed using Office 2007 at all UK HealthCare training locations.
What to Do About Bad Attitude Behaviors 11:30 am to 1:00 pm
What to Do About Bad Attitude Behaviors
Thu, 02/22/2018 - 11:30am to 1:00pm 220 Scovell Hall - Suite 1Instructor Debra Graham
Employees with bad attitudes are in total control of both their perceptions and their actions. Bad attitudes can be changed only by the beliefs being changed. Supervisors cannot change the beliefs or perceptions of others. The bad attitude will be there as long as the person wants it! However, you can change the behaviors of the bad attitude employee - this is absolutely something you can focus on. You can establish appropriate boundaries and eliminate the perceived payoffs for the negative actions. If behavior is changed successfully, it is possible that a change of attitude may follow. In this seminar, we will look at and consider productive ways of dealing with people who exhibit the worst of bad attitude behaviors: people who demonstrate hostility, anger, and out-of-control behaviors; and people who demonstrate negative non-verbal behaviors.