Without facilitation, a meeting can easily become a waste of everyone's time. A facilitated approach is better because, simply, facilitation works better for establishing and maintaining the meeting process. A facilitator acts to keep the focus on the meeting process, monitor how the discussion runs, and encourage participation and productivity from all members of the group.

The team-structured workplace undertakes many process and performance improvement initiatives. Every group of participants and team members is different, with varied backgrounds and levels of experience. This diversity requires someone to be responsive to participants' different needs and learning styles. The role of a team facilitator can be significant to the level of success in a variety of different ways. This intensive all-day class is designed to help attendees:

  • Identify the basic types of facilitation.
  • Determine when facilitation should and/or should not be used.
  • Learn the facilitator's roles and responsibilities.
  • Identify the four levels of empowerment teams may have.
  • Use appropriate questioning techniques with team leaders and team members.
  • Identify best facilitation techniques for working with teams vs. working with groups.
  • Identify appropriate facilitator approaches to use in each phase of team development.
  • Practice facilitation tools and techniques.