This course will be instructed using Office 2010 at our McVey location, but the content is compatible with Office 2007. This course is instructed using Office 2007 at all UK HealthCare training locations.
This course will provide Supervisors with information related to the hiring and interviewing process at UK. Representatives will share information related to record retention, behavioral interviewing, and documentation practices to utilize throughout the interview process.
In every work place of more than one person, conflicts are inevitable. Whenever workers think others are interfering with their pursuit of a goal, there is bound to be a clash between ideas, methods, personalities, desires, etc. Ideally, individuals would try to negotiate a mutually beneficial compromise; however, typically what they do is to take the battle underground, creating a situation in which personal victory takes precedence over advancement of team goals or organizational missions. When these struggles appear, it's not really the conflict per se that is the problem. Conflict can signal a need for change or a different way of doing business. The issue that is of the greatest importance is how to manage the conflict. In this class we will:
Identify the components of conflict.
Determine when mediation should be used as an appropriate alternative dispute resolution method.
Identify the skills necessary to be an effective mediator.
InDesign is a publishing software application produced by Adobe Systems. It's the ultimate tool for designing professional page layouts. InDesign can be used to create posters, flyers, brochures, magazines, newspapers and books. InDesign can also publish content suitable for tablet devices or the web. During this course, we will cover the following topics:
Exploration of the InDesign application window including tools and panels