Outage: Wired Internet, Wireless Internet, & Phone Service

The University of Kentucky Information Technology Services (ITS) is experiencing an outage of wired and wireless internet as well as phone service in multiple buildings.  Our teams are working as quickly as possible to investigate and resolve the issue. Updates will be posted to:


Services Impacted:  Wired Internet, Wireless Internet, and Phone Service

Affected Locations: For a complete list of locations visit: 


If you have questions or need assistance, please contact ITS Customer Services at 859-218-HELP (4357) or

Updated 2:00am.

linkblue Account

linkblue Information


What is your linkblue account?

Information Technology Services created the term linkblue to define the user account (user ID and password) used to connect to many campus-wide systems, including myUK, Canvas and Degree Planner.

Your linkblue account is created within two business days of when you are accepted as a student or entered into payroll as an employee. The linkblue account must be activated in the Account Manager in order to login to any of the services.


Finding Your linkblue Account Information


Your linkblue username and Student ID number (UKID) should be provided in your Acceptance Letter from the University of Kentucky. If you have received your Acceptance Letter, but have not yet received your linkblue and UKID, you may contact Customer Services.

Faculty & Staff

Your UK linkblue username and UK ID number should be provided to your hiring official who will relay this information to you. If your hiring official has not received your user ID please contact Customer Services.