Password Reset Request

Link-Blue Account Password Reset Request

For immediate service please call us at 859-218-HELP(4357).

You can also submit a request by sending an email to Please note that this method could take up to 24hrs to process.

For a password reset, be prepared to provide the following information:

  • Full Name
  • UKID Number
  • Birthdate
  • Home Address (address on file with MyUK)
If you wish to perform a password reset yourself, click "Reset your password" at the Link-Blue Account Manager.

UK Google Apps Education edition: If you need to reset your UK Google password, log into Link-Blue Account Manager and click "change" next to "UK Google Apps Education Edition".

UK Microsoft Office 365: Login credentials for your UK Office 365 account are synced with your link blue username and password. To login to your UK Office 365 account, go to UK Office 365 and login using "link blue username" and your link blue password.