ITS News

ITS Alert | Office 365 “PhishPoint” Phishing Scam

August 15, 2018

Recently, Information Technology Services (ITS) has been made aware of a new Office 365 phishing scam, “PhishPoint.” This scam consists of a customer receiving what appears to be a standard email linking to a SharePoint document. Once the link is clicked, the customer is taken to a standard SharePoint file, including a standard access request to OneDrive.

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Account Manager Notifications Tab Rollout

July 25, 2018

On Thursday, August 2nd, ITS will rollout the new Notifications tab in the Account Manager ( This new feature will allow you to select options to receive an email or text message when modifications are made to your account including changes to your linkblue and Google passwords, your password reset questions, and your email delivery location.

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Planned Maintenance: Voicemail Recording & Retrieval

July 03, 2018

On Tuesday, July 3rd, University of Kentucky Information Technology Services (ITS) will conduct technical maintenance that will require systems to be offline or have limited functionality.  


Services Impacted: Voicemail recording & retrieval 
Outage Window:     Tuesday, July 3rd from 10 p.m. – 11 p.m. 

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Kathy Hamperian
Hamperian Speaks at WiE Explore: Women in Engineering Summer Camp

June 27, 2018

Women in Engineering (WiE) Explore is a six-day, residential summer camp for female high school students to explore the nine UK Engineering majors. Kathy Hamperian, Executive Director of Customer Support & Student IT Enablement, spoke to the students about meeting Dr. Grace Hopper, a female pioneer of computer programming.

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Cloud Community of Practice
Cloud Community of Practice Hosts Microsoft Rep

June 21, 2018

The June meeting of the Cloud Community of Practice (CCoP) hosted Preston Peine, Productivity Education Solution Specialist at Microsoft.  Peine discussed “Security Best Practices for Office 365 OneDrive and SharePoint Storage” which included a demonstration of the Admin Center, where default policy settings are controlled for file sharing, storage and restoration of deleted files.

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Phishing Warning: Verify Email To Avoid Close Down

June 20, 2018

Several UK employees have received false emails requesting the customer to verify their email to prevent their Office365 account from closing because it has exceeded its quota limit. The email includes links, and if clicked, it may download malware to your machine. Malware includes viruses with malicious intent.

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myUK Log-In Navigation Changing June 23

June 18, 2018

On June 23, navigation for log-in to myUK will change. This change in navigation is necessary to enable Information Technology Services to install technical updates that will add a second layer of security called two-factor log-in.  

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Awareness Alert: Scam Phone Calls from Fayette County Sheriff's Office

June 01, 2018

Several University staff have received phone calls from someone posing as a deputy with the Fayette County Sheriff's Office.  This call is not from the Sheriff's Office and is a scam designed to collect personal Information. 


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ITS Employee & Customer Awardees
Information Technology Services Honors Customers and Employees

May 30, 2018

University of Kentucky Information Technology Services (ITS) announced the recipients of the Customer Excellence Award for Leadership in IT Advancement at a ceremony on Thursday, May 24. During the same ceremony, 33 ITS employees were honored for a combined 645 years of service to the university.


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ITS Notification | MySuccessFactors Email Message

May 17, 2018

University of Kentucky Information Technology Services (ITS) conducted a test of the new SAP SuccessFactors Learning system this morning (Thursday, May 17th).  During the test, a class was inadvertently assigned to many UK employees.  Please disregard this notification sent by  

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