ITS News

Cloud Community of Practice Meeting Photo
ITS Cloud Community of Practice -- Second Meeting on July 20th

July 11, 2017

Information Technology Services' (ITS) formed the Cloud Community of Practice (CCoP)  to provide guidance, experiences, updates on University of Kentucky’s (UK) cloud strategy, education, presentations and opportunities to share information with the campus community.

 

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Institutional Research and Advanced Analytics Hosts Open Lab Sessions

July 05, 2017

University of Kentucky Institutional Research and Advanced Analytics (IRAA) hosts Open Lab sessions from 9-11 a.m. on the first and third Friday of each month in Room 108 of the Don & Cathy Jacobs Science Building. Sessions are open to all campus customers and partners. 

 

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New Security Features Added to UK Email

June 29, 2017

University of Kentucky Information Technology Services (ITS) has announced new security features for email.  New security and password features include image selection and password reset options via cell, email or reset questions. If you have forgotten your linkblue password or have not activated the new security features yet, the UK Account Manager now makes it easy.  For step-by-step instructions visit here.

 

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ITS Update | Ransomware

June 29, 2017

In recent days, there has been a new global scale cyber-attack. The variant, known as Petya, is very similar to the WannaCry ransomware. Petya was first observed on Tuesday, June 27, 2017 and there have been reports of sectors in the United States - including financial, telecom, transportation, healthcare and energy  - that have reported impacted operations due to Petya.   

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Television Service Potentially Impacted July 11

June 27, 2017

Spectrum (formerly Time Warner Cable) is the cable TV provider for many areas of the University of Kentucky (UK).  In recent weeks, Spectrum has contacted several departments on campus with a message similar to the one below.

In 2010, approximately 700 devices were installed on campus by Time Warner Cable minimizing the risk of TV signal loss.  In rare cases (e.g., where a TV has been plugged directly into a coaxial wall plate without a cable box) TV signal will be lost effective 7/11/17. 

 

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Phishing Alert: spam, scam, malware, spyware graphic
Next Steps for Phishing Attack Victims

June 21, 2017

Lexington, KY (June XX, 2017) – Cyber security awareness and defense is a critical component of protecting your devices and personal information against phishing attacks.  Over the past few months, University of Kentucky Information Technology Services (ITS) has distributed multiple notifications to students, faculty and staff regarding phishing attempts, spam, malware, ransomware and compromised emails and passwords. ITS has also produced several posters/flyers that can be printed and posted in centralized work areas to raise awareness about cyber security.

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Merit Increase Phishing Email Alert

June 14, 2017

Several UK employees have received false emails regarding employee fiscal year 2017 salary allocation guidelines and merit increases.  The email links to a very convincing website, that is not an University of Kentucky (UK) website (screenshot below).

Please be assured that any email asking for your bank account number is a phishing scam. UK will NEVER ask you to provide your bank account information via email.

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SAP Outage Image
SAP Planned System Outage

June 09, 2017

At 5 p.m. on Friday, June 16, until Monday, June 19 at 7 a.m., Information Technology Services (ITS) will conduct necessary maintenance that will require SAP and all related systems (e.g., SAP, myUK, myUK Mobile, ProSAM, HANA, etc.) to be offline or have limited functionality.  

All normally scheduled production jobs in SAP on Friday, June 16, need to be completed by 5 p.m. Jobs not completed by 5 p.m. will automatically be canceled so the system can be shutdown appropriately for scheduled modifications.

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Information Technology Services Launches New Website

June 09, 2017

University of Kentucky Information Technology Services (ITS) recently announced the launch of its new website: www.uky.edu/its. Features include a clean and cohesive design with simplified content and navigation.

“Our goal is to give our customers the most user friendly experience possible and to make it easy for them to find help when they need it,” said Brian Nichols, Chief Information Officer.

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Media Depot Club Film Presented at Film Festival

June 09, 2017

The University of Kentucky Media Depot Club was selected for the second time to present one of its short films during the 2017 University of Pikeville (UPIKE) Film and Media Arts Festival.

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