May 24, 2017
University of Kentucky Information Technology Services (ITS) has added a new phone prefix: 859-562-XXXX. The 562 prefix will begin appearing on UK owned Voice over Internet Protocal (VoIP) phones over the next several months. Abbreviated 5-digit dialing for this new prefix will be 2-XXXX.
Your phone number will not change. If you have questions or need assistance, please contact the IT Service Desk at 859-218-HELP (4357) or email email@example.com.
May 22, 2017
LEXINGTON, Ky. (May 22, 2017) — University of Kentucky Information Technology Services (ITS) announced the inaugural recipients of the Customer Excellence Award for Leadership in IT Advancement at UK at a ceremony on Friday, May 12. During the same ceremony, 41 ITS employees were honored for a combined 650 years of service to the university.
May 13, 2017
On Friday, May 12, reports of a widespread outbreak of WCry ransomware surfaced. WCry is also commonly referred to as WannaCry and/or WanaCryptOr. Wcry was discovered in February, but recently updated and began spreading quickly.
What is Ransomware? Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid.
What is Information Technology Services (ITS) doing?
May 11, 2017
Recently, Google customers were targeted by an email phishing campaign. 113 UK Google accounts (g.uky.edu) were identified, after investigation, as having been impacted by the attack. All impacted customers have been notified via email.
March 06, 2017University of Kentucky Information Technology Services (ITS) will conduct a technical upgrade this weekend. The myUK Portal, myUK Mobile App, and all SAP systems will be offline and/or have limited functionality during the upgrade, which is expected to occur from 8:00 a.m.- Noon, on Saturday, March 11, 2017. We apologize for any inconvenience this may cause. If you have questions or need assistance, please contact the IT Service Desk at 859-218-HELP (4357) or firstname.lastname@example.org.
March 06, 2017
LEXINGTON, Ky. (March 6, 2017) — The University of Kentucky Institutional Research and Advanced Analytics team, a collaborative effort between the Office of the Provost's Institutional Research team and Information Technology Services’ Advanced Analytics team, announced this week the unveiling of their newly redesigned website, www.uky.edu/iraa.
February 24, 2017
Information Technology Services (ITS) has become aware that Cloudflare, a website hosting firm, has announced a technical glitch which allowed web pages to capture and store personal information, allowing anyone to visit these sites’ cache to retrieve the information. This has since been fixed. However, since this technical issue had been going on for some time personal information provided to those sites may still be accessible. Please help us by sharing this information with your colleagues.
February 07, 2017
February 01, 2017